Ethical shopping guide to tea
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been a contributor to carbon emissions which had a damaging
razors & shavers effect on the environment. (ref: 3)
No palm oil policy (July 2009)
estry policy (2008)
received negative
the marks for climate change, impact on
endangered species and habitat destruction, to
which were all results
of unsustainable palm oil n
Palm oil is used in ECRA
array of consumer products. (ref: 4)
Owned by Asda Group Ltd
Pollution & Toxics
Asda Group Ltd, Corporate Social Responsibility, Asda, ASDA
House, Southbank, Great Wilson Street, Leeds, LS11 5AD,
s clothes coated with the
eflon (May 2007)
website was visited in May 2007 and to
thhold their custom. (ref: 12) ging
be selling children's clothes coated with Teflon. Chemicals
Asda Group Ltd is owned by Wal-Mart Stores Inc
as Teflon, belonging to the
"non-stick" family assessment
Sale of meat not labelled as fr
Wal-Mart Stores Inc, PO Box 1039, Bentonville, Arkansas,
chemicals (PFCs) had been
classified as cancer-causing by as
72716-8611, USA
US Environmental Protection Agency and
Wal-Mart Stores Inc also owns ASDA Extra Special chocolate
organic (2008)
a wide range of ECRA
species including polar
bears, dolphins and
importance would
humans worldwide.
campaigners had called for
PFCs to be replaced with safer alternatives especially in clothing
and other consumer products.
mark in this category
eflon were used in
many school trousers and skirts to give them that
durability and are still sold
frequently labelled "non-iron". (ref: 5)
Middle ECRA rating for environmental report (August
No policy for reduction of harmful chemicals (2008)
can cancel at any time in the first four weeks for a full refund.
Human Rights
In May/June 2009, ECRA contacted Asda and a copy of the
Wal-Mart did not respond to a request made by ECRA in October
Conflict Diamond S
company's environment report was requested. The company did
information on its policies for dealing with harmful
orst ECRA
not respond. On 8th July 2009, a search of the company website
chemicals in its products. A statement naming three priority
urvey Results (May 2007)
rating for
was made. Under the section "Sustainability", information
chemicals of concern, identified by Wal-Mart in 2006, was
not doing enough."
about the company's environmental activities was found. The
company's website
section contained at least 2 future, dated, quantified targets.
November 2008. The
document stated that Wal-Mart had worked
a were mentioned in t
No evidence of independent verification of the section could with
timeline for the eradication of
be found. The website had a copyright date of 2008 and the these research
concern. However, ASDA
section text appeared to be current. No mention of the issue of
information on further research the
the business being dependent, at the time of writing, on customer identify ing
other harmful i.e.
chemicals. ECRA did not
consider this to
demonstrate any real the
car use, could be found. Although the section covered several
the reduction of state
environmental aspects, there was no mention of pesticides and
and pesticides in the A
products, and as
such, it received
other agricultural impacts that occur as a result of producing
a negative mark in this category
of any jewellery trade a
Shopping endorsed
goods for the company, therefore the company was not deemed
pollution and fine (2004)
to have a reasonable understanding of the main environmental
ssociations. (r and
impacts of its business. The company was given ECRA's middle
rating for environmental reporting. (ref: 1)
Impact,' Wal-Mart had licy
According om
Norwegian pension fund (2006)
been accused of indifference to evidence
Sale of factory farmed turk
Poor independent rating on CSR in supermarkets
that pesticides and fertilisers were escaping into
Standard' o ‘Su
gardening products stored unprotected in its car parks. It was
ey (2006)
Ethical Performance November 2006 reported that Asda received
announced Indonesia'
2004 by the US Environmental Protection
a poor rating (rated as a ‘D') in a report by the National Consumer
Agency for Clean water
Act violations. (ref: 6)
Council on supermarkets' progress on corporate responsibility. The
also intensively reared. (
rating covered supermarkets progress on CSR factors including:
Subscribe via our website (click the sign up tab below), or call us on 0161 226 2929 ajority ASDA orkers' rights".
Factory farmed chicke
Habitats & Resour of
commitment to stocking seasonal food and organics, sustainable
ref: 10) ces ducks
rights abuses in
sourcing policies and attempts at cutting waste. (ref: 2)
Voters say no to Wal-Mart (March 2004)
eported that v Animal
oters from Inglewood in Los A
Policy on stocking local produce (October 2008)
had voted in March 2003 not to let Wal-Mart build a store SweatFree
Wal-Mart did not respond to a request made by ECRA
neighbourhood. According to the
Ecologist, Wal-Mart in
2008 for details on its policy towards stocking locally of
piece of land the
size of nearly 20 the factory
pitches, yet didn't see the need for an environmental
public hearings.
The Ecologist said locals voted 61 to
Products', which stated that Wal-Mart noted that
cent against the project. (ref: 227)
grown produce was "a hot marketplace trend". Howeveand
r, no figures CIW
were given for the percentage of Wal-Mart's
Announcement of sustainable fishing policy (2006)
According to the March 2006 issue of ENDS Report, W
for by local produce. ECRA also downloaded a
were ‘fast-gto
document with CIWF
$24 per month. (re
the title "Wal-Mart makes national commitment to buy locally
announced that it
was implementing p
policy on sourcing
Animal Rights strains. (ref:
Lawsuit over
of sustainable fish. The ckens
company was a result.
grown produce", but again, this contained no figures for sales and
Sea Shepherd Boy
sold said to have claimed that
Banglades
within three to five years all fish in North ASDA
set no targets to increase sales of local produce. According
h working condi
cott (5 Mar
be sourced in line with Marine Stewardship Council guidelines,
consider that this constituted a real commitment accessed
sales of locally produced products, and as a result the
tions (2006)
that UK subsidiary ASDA would be following suit after
being named the country's worst supermarket in
ation.ittefaq.com,
received a negative mark in this category. It themselves
had been noted by
Greenpeace. The society
announcement was said to cover international
environmental campaigners that the issue of chain
‘food miles' of
distance travelled by a product from supplier to consumer Seiyu
wild-caught fish but no mention was made of
dolphin meat.
outside the USA the
have chosen to use US alien
and UK. (ref: 228)
hearing in Bangladesh. (re
ganisation Conduct
(Monday to Friday).
and Gender
discrimination lawsuits
trial sign up
"Ethical Consumer helps me know the real story of what I'm buying." Mr Cassy, Suffolk
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v Bukhal Dr
acheslaVy
The global tea industry has a history of poor wages and working
conditions, damaging biodiversity and overusing pesticides. Jane Turner
and Heather Webb ask how we can help to make a better cup of tea.
After water, tea is the most popular life on a Fairtrade tea estate and then lucrative stages in the overall process – are
drink in the world, with 70,000
life on some Rainforest Alliance ones on
mainly carried out by the tea brands in the
cups drunk every second. Tea is a
buyer countries.2
British institution. We are second only to
On page 19 we examine the
The buying side of the tea supply chain
Ireland in the global tea drinking league.
environmental impact of tea. Monoculture is very concentrated, which gives the
In this guide we look at tea from the
plantations decrease biodiversity and
companies involved a high level of power
tea plant Camel ia sinensis, an evergreen
increase the need for pesticides whilst
over the prices paid to producers. Just
plant that grows mainly in tropical and
processing tea requires a lot of energy.
four corporations dominate the global
subtropical climates and which contains
And on page 20 we explain how the way
tea trade: Unilever (which produces
caffeine. This includes black teas; like
you make a cup of tea can affect its carbon Lipton and PG Tips), Tata Tea (which
English Breakfast tea, Darjeeling and Earl
produces Tetley), Van Rees (a tea trading
Grey; and green, white, Oolong and
company) and James Finlay (a tea packing
Pu-erh teas. We rate over 25 brands on
The global tea industry company).2
In addition, we look at non-caffeinated
Although global prices for tea are at
teas – rooibos and herbal and fruit
historical y high levels,4 in real terms
History of tea
infusions, like chamomile or peppermint.
(accounting for inflation) the prices paid
Tea probably originated in China as
We rate 26 brands on page 18.
to producers are barely level with, or are
even below, where they were 30 years ago.5
a medicinal drink. Tea in mandarin is
Poor wages and conditions for tea
Tea farmers and tea workers are the most
called cha but in the Amoy dialect tea
workers remain the
vulnerable in the
is te (pronounced "tay").
stand-out problem
tea supply chain,
Catherine of Braganza, the Portuguese
for tea. In response
A tea picker makes just
having very little
queen of Charles II, brought tea-
to concerns about
1p for each £1.60 box of
bargaining power
drinking to the English royal court, and
declining living
tea bags sold in a British
in a market littered
set a trend for the beverage among
standards, a range
the aristocracy of England in the
of ethical initiatives
and dominated by a
seventeenth century. Only when the
tax on tea was slashed in 1785 did
few big companies.
make the tea industry more equitable.
it become a drink affordable by the
But Oxfam reveals on page 10 that even
According to UK charity War on Want,
Fairtrade standards have not managed to
the structure of the global supply chain
The British introduced tea to India, in
ful y address the problem of a living wage.
means that the lion's share of profits is
order to compete with the then Chinese
captured by these big companies.
Since we last looked at tea, a majority of
monopoly on the product. It was also
the bigger brands are buying their tea from
Tea is usual y exported after primary
grown in other colonial outposts such
Rainforest Alliance sources. On page 14,
processing (drying and bulk packaging).
as Kenya and Malawi. Today, China followed by India remain the top two
we look at how that certification compares This means that blending, final packaging
to Fairtrade. Plus, on page 16 we look at
and marketing – which are the most
Teapicking in Kenya.
Prices paid to
producers are barely
level with, or are even
below, where they
were 30 years ago.
aph Jon Spaull
In the UK, the retail market is similarly tea-producing country. Instead, whilst
with an ethiscore of 6.5 followed by Marks
concentrated, with the top four companies multinational corporations reap large
& Spencer.6 The five other supermarkets
controlling 74% of the retail market by
rewards, tea workers are condemned to
scored 4 or less.
value: Tetley (Tata), PG Tips (Unilever),
a life of penury. A tea picker makes just
All Co-op's own brand tea has been
Twinings (Associated British Foods) and
1p for each £1.60 box of tea bags sold in a
Fairtrade since 2008 and Marks &
Yorkshire Tea (Taylors of Harrogate). PG
British supermarket.2
Spencer's from 2006. They both also sell
Tips and Tetley alone account for around
own-brand tea that is both Fairtrade and
half of the tea sold.1
As tea passes through the tea brands
and retailers, (the final two stages of its
Supermarket own-brands account for only
journey to the consumer), they capture a
20% of the market so we have not included
massive 86% of the value added, compared them in this guide. See our guide to the
Who makes money from your
to 7% for the producing country.2
seven major Supermarkets in Issue 141,
March/April 2013 for all their ratings.
Very little of the profits included in
the retail price of a box of tea goes to the
In that guide, the Co-op was the best
Did you know?.
Friends of the Earth are campaigning for a Make It Better law which would ensure
that companies take responsibility for their impact on the natural world and the
rights of people in their supply chains. Go to the FoE website to sign the petition
to Vince Cable supporting the law. Here are their five facts about tea.
1. A nation of tea lovers
We drink 165 million cups of tea a day in the UK. That is over three cups for
every man, woman and child and more than twice as many as cups of coffee
drunk a day.
Source: War on Want, ‘A Bitter Cup – The exploitation
2. Luxury tea
of tea workers in India and Kenya supplying British
The world's most expensive tea bag is valued at £7,500. It was created to
supermarkets' July 2010
celebrate 75 years of PG Tips and it's studded with 280 diamonds.
3. Health benefits of tea
Antioxidants, found in black and green tea, are said to be beneficial to health.
References: 1 Mintel Tea and Other Hot Drinks, June
2013 2 War on Want, ‘A Bitter Cup – The exploitation
of tea workers in India and Kenya supplying British
In the UK we drink 98% of our tea with milk.
supermarkets' July 2010 3 RealiTEA: The bitter
5. Tea for social change
compromise in our cup of tea, Cafedirect, 18th
June 2013 4 UN FAO (2012) ‘Firm tea prices set to
Tea shops were socially acceptable places for Victorian women to meet without
men, giving the suffragettes a place to plan campaigns to win votes for women.
item/124221/icode/ 5 Fairtrade International (2013)
‘Tea'. Av
Fairtrade and Rainforest
Alliance failing to deliver
a living wage?
A report this year from Oxfam found that tea pickers'
wages are often below the poverty line, whether they are
on certified or non-certified estates. Joanna Long explains.
It was out of concern over wages become vulnerable to traffickers. They are Ethical certification also brings
in the tea industry that a group of
promised good jobs and exciting lives in
workers a number of other financial
organisations, led by Oxfam and
the city but end up in domestic slavery,
and non-financial benefits, which were
the Ethical Tea Partnership (ETP),
suffering physical and sexual abuse. Few
also not looked at in Oxfam's research.
commissioned an investigation into
are paid and some never see their families
For example, Fairtrade means better
workers' pay and benefits on plantations in again.
conditions in terms of overtime, maternity,
Malawi, West Java in Indonesia and Assam
Low tea plantation wages feed the
and written contracts. Also the Fairtrade
in India.1 These areas were chosen to be
supply of traffickers as well as slaves. Why
premium is paid on top of the Fairtrade
representative of the tea export market and work on the local tea plantation for 500
price and producers decide how to invest
included a mix of ethical y certified and
rupees per month when you could earn
it – usual y in education, healthcare, farm
non-certified estates.
4,000-10,000 rupees per girl from a Delhi
improvements or processing facilities – to
The report found that the tea industry
‘placement agency'?
increase income.
currently pays poverty wages. These are
often blanket rates that hover around the
What's going to
producing country's legal minimum wage
or the World Bank's poverty line. Basic
Regardless of whether the tea is for
wages are often below the poverty line
Tetley, Lipton or Twinings; or certified
After seeing the results of the research, the
which may be reached when productivity
as Fairtrade, Ethical Tea Partnership or
organisations behind the report, which
payments and in-kind benefits are
Rainforest Alliance, workers are paid the
include Unilever, IDH (the Sustainable
same poverty rate.
Trade Initiative), Fairtrade International,
In Assam, India, tea pluckers earn 12p
This is because, for the wages element
UTZ and Rainforest Alliance now
an hour or 89 rupees (£1) a day. The legal
of certification, standards only require
recognise the urgency of the problem and
minimum daily wage for an unskilled
that wages should not fall below the legal
are committed to tackling the problem.
worker in Assam is 158.54 rupees. How
minimum. The report therefore concluded They are taking its findings very seriously
wages are set means that the situation is
that certification is no guarantee that
and have agreed a plan of action to address
the same across all Assam tea plantations
workers' wages meet their households'
the issues it uncovered, beginning with
and across all tea brands and certifications. basic needs.
expanding the investigation to include
Through interviews with workers,
However, the report focused purely on
other major tea-producing countries
management and stakeholders on the
hired labour on plantations. Smal holders
and using these investigations to support
estates, the research team uncovered
were out of scope for this study. But,
sustainable livelihoods in ways that
a complex web of issues around
Fairtrade International's own research
are relevant to local workers and their
wages. These included: poor corporate
concluded that the incomes of Malawi
economic and social contexts.
understanding of local wage-setting
tea smal holders increased threefold
The organisations also plan to
mechanisms; supplementing wages with
with Fairtrade, a big contrast to Oxfam's
improve understanding about wage
in-kind benefits (such as food, fuel,
findings on plantation wages.4 Cafédirect
issues among workers and improve
accommodation, childcare) that may be
reports that 22% of the value of a box
trust and constructive dialogue. Most
of questionable value to workers; and the
of Cafédirect tea goes directly to the
of the discussions about wage issues in
disempowerment of female workers (the
producer co-ops (who are all smal holder
supply chains currently take place at the
majority of the workforce).
tea growers with no estates involved).6 So
international level, but this would bring
The obvious implication of poverty
it seems that some Fairtrade products may it back to the national context and local
wages is that families cannot support
be more beneficial than others – Fairtrade realities of the workers themselves.
themselves on their tea plantation
tea from smal holders rather than from
The organisations have also agreed to
wages2 and children, particularly girls,
change the way that wages and benefits
Fairtrade International's
are monitored and audited. The goal is
to develop one approach for assessing
response to the report
wages that is applied consistently across
"Fairtrade alone has limited power to raise
the tea sector and to create and maintain
sector wages, as they are often negotiated
The Ethical Tea Partnership (ETP)
a repository of information to be shared
at industry and country/regional level. We
was formed in 1997 when a number
between these organisations.
therefore seek to work with tea industry
of large tea companies took the
Consumers of certified products can also partners, other certifiers, NGOs, trade
decision to work together to monitor
be reassured that certification organisations unions, civil society and governments to
and assure their own supply chains.
have committed to improve the certification bridge the wage gap. Our participation in
The ETP now has more than 20
process for waged workers so that it
recent industry initiatives such as the Tea
international members from Europe,
requires plantations to gradual y increase
North America and Australasia.
2030 project and the next phase of this, Tea
workers' wages to the level of a living wage.
Wages study, will also facilitate discussion on The ETP conducts monitoring and
Fairtrade International has recently finished a new approach to setting tea industry wage
certification, which consists of
a public consultation on the draft of a new
benchmarks and the promotion of wage
audits of the tea producers who
Standard for Hired Labour. That draft
bargaining, so that better wages become
supply the member companies.
includes attempts to strengthen the ‘teeth'
This program is free of charge to
a commitment of everyone along the Tea
the producers, and encompasses
of Fairtrade certification when it comes to
both issues of social concern, and
getting beyond paying a minimum wage to
Fairtrade contributes directly to
environmental issues. Some of the
paying a ‘living wage'.5
alleviating poverty through payment of
social concerns include health and
"This isn't a problem we are going to fix
Fairtrade premiums of over US$6 million
safety, freely chosen employment,
overnight" said Rachel Wilshaw, Oxfam's
per annum to small farmer organizations
wages and benefits, working hours,
Ethical Trade Manager, "but in 15 years of
and plantation workers in the tea sector.
and a variety of other issues such
working on these issues it is the best chance Recent impact studies have shown a range
as are typically handled by labour
we have had to make a real difference to
of tangible benefits accruing to workers,
organisations. The fundamental
the lives of hundreds of thousands of tea
their families and communities, including in
principles of the ETP standard are
pickers. In two or three years from now, I
those of the Ethical Trading Initiative
hope women working on tea plantations
(ETI) Base Code which is closely
Fairtrade will thus continue to work
around the globe will start to experience
based on International Labour
toward a Living Wage while delivering
Organisation (ILO) Conventions.
additional worker benefits through the
Environmental issues assessed in
Read the full Oxfam report at
payment of Fairtrade premiums, linked to
the monitoring include water and
energy use, soil and ecosystem conservation, chemical use, and
Tea picking in Mulanje, Southern Malawi. This kind of casual labour, known as ganyu, is hand
waste management.
to mouth work. Workers are paid a day rate according to the weight of tea they manage to
There are only three companies
pick. For an 11 hour day they earn roughly £3. Many of the workers are elderly women from
in this product guide which are
female-headed households. They earn less because they are weaker and unable to work as
members: Betty & Taylors of
Harrogate, Twinings and Tetley Group.
The ETP's certification is usually seen as less stringent and easier to obtain than Fairtrade tea certification. Unilever, the company that owns PG Tips, was one of the 11 founding members of the ETP, although it is no longer a member. Unilever, like many companies, undertook its own initiatives to promote sustainability and address ethical concerns, going above and beyond the base involvement in ETP.
References: 1 Understanding Wage Issues in the Tea
Industry, Oxfam, May 2013 2 How poverty wages
for tea pickers fuel India's trade in child slavery The
Observer, Saturday 20 July 201 3 A living wage for tea
pickers: are we there yet? Rachel Wilshaw, Ethical Trade
Manager, Oxfam, 2nd May 2013 4 Longitudinal impact
assessment study of Fairtrade certified tea producers and
workers in Malawi, Fairtrade Foundation, August 2009
5 Are wages the fly in the Fairtrade ointment?, Oxfam
6 RealiTEA: The bitter compromise in our
cup of tea, Cafedirect, 18th June 2013
Black and green tea
USING THE TABLES
USING THE TABLES
Ethiscore: the higher
Positive ratings (+ve):
the score, the better the
• Company Ethos:
company across the criticism categories.
E = half mark.
H = bottom rating,
• Product Sustainability:
h = middle rating,
empty = top rating
Maximum of five positive
(no criticisms).
e (out of 20)
vironmental Reporting
Habitats & Resour
Supply Chain Management
Irresponsible Marketing
Arms & Military Supply
Genetic Engineering
Product Sustainability
Hampstead Tea [F,O]
Hampstead Tea & Coffee Ltd
Clearspring green teas [O]
Hambleden Herbs green tea [O]
Tea Times Holding Ltd
Steenbergs Organic
Dragonfly loose leaf
Tea Times Holding Ltd
Steenbergs Organic
Higher Living [O]
Only Natural Products Ltd
Punjana [F], Thompson's green [O]
Yogi Tea green tea[O]
Sikh Dharma International
Heath & Heather [O]
Apeejay Surrendra Group
Ridgways [F] or [O]
Apeejay Surrendra Group
Royal Wessanen NV
Punjana, Thompson's
Apeejay Surrendra Group
Fresh Brew, Glengettie *
Apeejay Surrendra Group
Clipper [F] or [O]
Royal Wessanen NV
Royal Wessanen NV
Taylor's of Harrogate breakfast [F]
Bettys & Taylors Group
Yorkshire Tea [RA]
Bettys & Taylors Group
Taylor's of Harrogate
Bettys & Taylors Group
Teapigs breakfast tea [RA]
Tetley Original [RA]
Twinings breakfast tea [F,O]
Wittington Investments
Jacksons of Piccadilly [F]
Wittington Investments
Wittington Investments
Jacksons of Piccadilly white tea
Wittington Investments
PG Tips, Lyons [RA]
Wittington Investments
[F] = Fairtrade Foundation [RA] = Rainforest Alliance [O] = organic * also Typhoo QT and Lift instant teas, Melrose's and Heath & Heather (non-organic)
See all the research behind these rree to subscribers.
v Dmitriy gee
Buying better tea
Alex Zorach, Founder and Editor of blog site RateTea.com, explains that, in
Best Buys are teas that
addition to buying Fairtrade tea, there are other conscious decisions that tea
are both Fairtrade and
drinkers can do to influence where their money flows in the tea industry.
organic – Hampstead
Tea teas (Earl Grey,
Buy direct sourced tea – avoid buying from companies that do not identify
Darjeeling, Assam,
anything about the origin of their teas. Farmer-owned cooperatives with a retail
English Breakfast, Chai,
presence, which may or may not be Fairtrade certified, can also be a good source
Oolong, white tea and green tea)
of tea, like the Makaibari Estate in Darjeeling, India (see page 16).
and Pukka teas (green tea, English
Breakfast and Earl Grey).
Buy single origin tea, rather than blends – blending is a practice carried out
primarily in wealthy countries. Blended tea is a generic tea from two or more
geographic areas and marked only as ‘tea', ‘green tea' or ‘Everyday tea'. ‘Earl Grey'
and ‘English Breakfast' tea may also be blended tea.
Single origin tea, like Assam or Darjeeling, is a tea that hails from a single
geographic region, estate, garden or small country. With single origin tea, it is
more likely that a greater portion of the price you pay will reach the original
Hampstead Tea and Pukka are mainly
available from wholefood shops or
Buy loose-leaf tea rather than tea bags – the packaging of tea into tea bags,
from their websites:
besides using energy and resources that are discarded, also tends to concentrate
profit in wealthy countries. By buying loose-leaf tea, you not only reduce waste and
resource usage, but you make it more likely that a greater portion of the price you
on sale in some supermarkets.
are paying reaches the producers.
Grow your own herbs for herbal tea or buy locally-grown ones.
Next best are the
time both increase the caffeine in the
Caffeine in tea
from Steenbergs
Teas from the Camellia sinensis plant
– English Breakfast,
contain caffeine. Caffeine protects the
It is a widespread myth that black tea
Earl Grey, Black
tender young leaf buds of the tea plant
contains more caffeine than green
Chai, Green Chai. They are sold in
from being eaten by insects.
tea, and another myth that white tea contains the least caffeine of all teas.
some Booths supermarkets and from
Heavy caffeine use is known to have
Caffeine levels generally vary more
unpleasant effects and negative
among individual teas than across
impacts on health, including anxiety
broad categories of tea such as black,
and insomnia, and for this reason
Fairtrade pioneers, Cafédirect and
white, green, oolong, or pu-erh.
some tea drinkers seek to moderate
Traidcraft, are also best buys but are
One exception to this is matcha tea
their caffeine intake.
which is known to contain very high
The caffeine content of tea varies
levels of caffeine. This is due in part
Cafédirect is a Fairtrade blend and is
widely from one tea to the next, and
to higher caffeine levels in the leaf
sold in selected supermarket stores
depends on how the tea is brewed,
used to produced matcha, but also
and Oxfam shops. Traidcraft sel s
but tends to be within the range of 15-
because matcha is a powdered tea,
Tanzanian, English Breakfast, Earl
70mg per cup (a typical cup of coffee
and so the entire tea leaf is consumed
Grey, blended and green tea from its
contains 80-135 mg of caffeine).
when brewing. So a cup of matcha tea
Tea can be made from different parts
contains 100% of the caffeine in the
of the tea plant, and these parts
contain different quantities of caffeine.
Leaf buds (tips) and younger leaves are
higher in caffeine than older, mature
Aside from decaffeinated tea, the
overwhelming majority of herbal and
The quantity of leaf used and the
fruit teas are also caffeine free. South
length of time the leaves are steeped
African rooibos and honeybush are
both directly influence the caffeine
also caffeine free. The most notable
content of the final cup of tea. Using
exception is Yerba Mate or Maté, a
Traidcraft English
more leaves and steeping for a longer
herbal tea which is not caffeine free.
Breakfast [F]Hampstead Darjeeling
Pukka green chai [F,O]
Rainforest Alliance v Fairtrade tea
Ross Jones explores how the ethical tea labels measure up.
When it comes to purchasing tea,
UK consumers have been given
more opportunities than ever
to shop in a more ethical y responsible
way. At most supermarkets you can now
opt to go Fairtrade, Organic or Rainforest
Alliance, with another initiative, Utz
Certified, likely to be heading our way
sometime soon. The question this article
asks is whether there is any difference
between these ethical labels. Put plainly,
which initiative is most deserving of your
Varieties of both Fairtrade and Organic
tea have been on the market since the
1990s. Global y, 14% of Fairtrade tea
volume sold to consumers is also certified
Organic,1 however in total only around 6%
of tea grown on certified Fairtrade farms
is actual y sold at the Fairtrade price – this
is basical y due to lack of demand in the
The rise of Rainforest
how products are traded, Rainforest
environmental protection, labour rights
Alliance certification…focuses on how
and good management – are widely
farms are managed".3 This approach stands accepted and hence difficult to disagree
in stark contrast to Fairtrade's emphasis
with in principle. Meanwhile, the
While Fairtrade and Organic remain
on minimum prices as a way to shift the
particular standards that emerge from
firmly within their niches, one initiative,
terms of trade towards producers. Beyond these objectives are often hard to measure
Rainforest Alliance, appears to be proving
differences in opinion on the use of price
accurately, or just plain vague. The key
that responsibly sourced tea is actual y a
mechanisms, however, can much be
question that arises, therefore, is: which
fast-growing industry. Since entering the
distinguished between the different labels?
labels are making the biggest strides
market in 2006, Rainforest Alliance farms
towards realising these commonly held
now account for 11.5% of the global tea
Muddying the waters?
supply, with certified volumes increasing
by 24% in 2012 alone.1 This is largely down One of the main sources of confusion
All about the
to its deal with multinational consumer
for consumers is the broadly similar
goods giant Unilever, owner of PG Tips
claims being made by competing
(the UK's most popular tea brand) and
ethical labels. Even when taking a more
Lipton. In 2007, Unilever, which buys
detailed look at the codes of conduct
A noticeable difference between the more
close to 12% of the
established labels such as Organic and
world's black tea
Fairtrade, and newer entrants such as
supply, "committed
Rainforest Alliance and Utz Certified,
Another downside of choosing Rainforest
is the rate of growth and the speed with
Alliance is that as little as 30% of the product
which vast areas can become certified.
from sustainable
The rapid roll-out of Rainforest Alliance
you purchase from the supermarket is
sources"2 – with
across the tea sector is partly due to its
guaranteed to be sourced from Rainforest
Rainforest Alliance
focus on scale over scope; increasingly
Alliance-certified farms or estates.
as their favoured
there is a sense of competition between
labels – a scramble to scale up as quickly
as possible. In reality, however, there is a
big difference between a tea-growing area
of Rainforest Alliance in the tea sector
for Fairtrade, Rainforest Alliance and
becoming certified and it comprehensively
represents a recent shift towards more
Organic, you notice far more similarities
matching up with the standards of a
mainstream, arguably ‘business-friendly'
than differences. This is because the
particular code of conduct. A certified
ethical labels: "Rather than emphasising
overarching objectives – concerning
area can be enormous in scale, involving
At a glance: comparing the ‘big four' ethical tea initiatives
thousands of farmers and workers. An
annual audit spread over a few days simply
Key attributes and objectives
cannot verify hundreds of standards
comprehensively across such vast areas.
Fairtrade is a strategy for poverty reduction and sustainable development, with the aim of creating opportunities for farmers and workers
For Rainforest Alliance, gaps in
marginalised by the conventional trading system. Key Fairtrade
the implementation of their standards
requirements include minimum prices, the payment of a premium
dramatical y came to the fore in a
that must be invested in local development, access to partial advance
2011 report by not-for-profit research
payment, as well as respect for the right to freedom of association, collective bargaining and non-discrimination. Another key Fairtrade
organisation SOMO, which uncovered
objective is to promote the sustainable environmental management of tea
widespread cases of gender and ethnic
farms and estates.
discrimination, sexual harassment
Organic certification is best known for its strict criteria on wildlife and
and poor housing conditions on farms
the environment. Its standards focus on four key areas: Health – of the
supplying to Unilever in Kenya and
soil, plants, animals and humans; Ecology – working with, emulating
India. See page 17 for more detail on the
and sustaining existing ecological systems; Fairness – equity, respect,
SOMO report. In its response, Unilever
justice and stewardship of the shared world through fair relationships
highlighted the challenge of ensuring
between humans, animals and the environment; and Care – agricultural management that is precautionary and sustainable.
compliance with Rainforest Alliance
Rainforest Alliance promotes better management of tea farms and estates through a range of environmental, social and economic criteria.
"Our tea plantation is more than
The main environmental criteria relate to ecosystem conservation,
75km (50 miles) long and employs
wildlife protection, water conservation, integrated crop management,
16,000 people, so we do not pretend that
soil conservation and integrated waste management, while the core
occasional issues never arise".
socio-economic themes are concerned with working conditions and
community relations.
This matter-of-fact recognition of
Utz Certified, like Rainforest Alliance, has an overarching focus on better
the reality on many certified farms
management of farms and estates. This initiative focuses on three key
and estates contrasts with Rainforest
areas: Management – traceability of tea back to the source, efficient
Alliance's response (no longer available
administration and worker training; Social – complying with international
online), which essential y dismissed the
labour standards, occupational safety and health and local development;
report's claims, refusing to co-operate
and Environmental – soil and water quality, energy use and deforestation. While Utz Certified coffee is available in the UK (for example, at all IKEA
with SOMO unless it revealed its sources
stores), its foray into the tea market has yet to reach our shores.
– which include vulnerable workers
who understandably prefer to remain
Alliance. One downside of choosing
of demand is also closely linked to the
Rainforest Alliance is that as little as 30%
rush to support more mainstream options
of the product you purchase from the
by the big multinationals dominating
Which label is better,
supermarket is guaranteed to be sourced
the tea industry. Rainforest Alliance is
from Rainforest Alliance-certified farms
undoubtedly working to train farmers up
or estates. In addition, there are few
to improve the quality of their tea, as well
The main concern being raised in this
Rainforest Alliance standards that you can as taking real steps in col aboration with
article is that the recent entry of more
easily grasp and objectively verify. Organic the Forest Stewardship Council to make
business-friendly initiatives such as
has the most stringent and detailed
tea production more sustainable. But in
Rainforest Alliance and Utz Certified
environmental criteria of any ethical label. order to foster real development, farmers
into the tea sector is ‘muddying the
On the other hand, Fairtrade certification
need a basic level of income stability and
waters'; that is, masking real differences
guarantees a handful of core benefits that
security, and arguably only Fairtrade – or
between themselves and more established
anyone can understand – most notably
even better, double-certified Fairtrade-
labels such as Fairtrade and Organic by
minimum prices, premiums, and access
Organic – can bring this stability.
superficial y echoing common values
to credit. Rainforest Alliance, in contrast,
and objectives. This is not to claim
is competing for the middle market,
that Fairtrade and Organic are without
with laudable yet vague standards across
flaws; they have both received sustained
the socio-economic and environmental
criticism from a number of angles. (See,
for example, the article on Living Wages
While some have correctly highlighted
on page 10) However, from an ethical
the fact that few Fairtrade farmers can
point of view, there are arguably a greater
sell all (or even half) of their tea at the
number of questions for Rainforest
Fairtrade price,1 responsibility for this lack
References: 1 Fairtrade International (2012) ‘Monitoring the scope and benefits of Fairtrade'. Av
Rainforest Alliance (2012) 2012 Highlights of the Rainforest Alliance's Global Sustainability Efforts. Av Rainforest Alliance (2008) ‘It's (Sustainable) Tea Time: First Steps in Transforming the Tea Industry'. Avfiles/publication/pdf/tea_factsheet_en_hz_apr08.pdf 4 Rainforest Alliance (2013) ‘ How Does Rainforest Alliance Certified Compare to Fair Trade Certified?' Available
Unilever (2011) ‘October 2011: Unilever Response to Report by SOMO Into Our Tea Plantation in Kericho,
Kenya'. Av Rainforest Alliance (2012) ‘Annual Report'. Available from:
A permaculture tea estate
The Fairtrade Foundation profiles an Indian tea producer supplying Fairtrade-certified tea.
More than 30 years ago, Rajah Rajah Banerjee on the Makaibari permaculture tea estate where the tea bush is part of a multi-
Banerjee finished his studies
tier system of trees and plants typical of a sub-tropical rainforest, as opposed to a monoculture.
in London and returned
Makaibari retains 70% of its entire area under forest cover.
to the family tea estate in Darjeeling.
Located at 1,200 metres (5,000 feet) on
Banerjee. "All over this region, nature was
seven of the twelve are women. The estate
the Himalayan foothil s of West Bengal,
destroyed, trees were cut down, we had
has initiated many social projects and
the Fairtrade premium is used to support
Makaibari Tea Estate was one of dozens
a huge problem with erosion and many
these or start new ones. Electricity has
producing Darjeeling tea, the prized
animals died due to the insecticides. We
been brought to the estate's seven vil ages,
‘champagne of teas'.
were forced to change something."
Rajah Banerjee's pioneering life's
their 430 households and 1,560 residents.
As Rajah Banerjee reacquainted
work has been to convert the estate to
Six women workers have been trained in
himself with the area, he had the sudden
permaculture. Tea bushes have been
basic midwifery and health education.
realisation that the dense tea monoculture integrated into the six tiers of plants
Interest-free educational and medical loans
was neither environmental y, economical y that form a biodynamic ecosystem that
are available.
or social y sustainable. Today, his
enriches the health of the soil, checks
The Joint Body operates a low-
prediction has been borne out. Tea
erosion and encourages a wealth of birds,
interest revolving loan fund for workers
production in Darjeeling has declined
butterflies and insects. The different levels
to install flushing toilets, extend their
in the last decade as plantations have
of tree cover help shade delicate tea leaves
distinctive four-room houses or set up
closed or been abandoned because of low
from the scorching sun as well as retaining small businesses. Some workers have
auction prices. In the battle to cut costs,
moisture; some of the grasses and herbs
taken out loans to purchase chickens,
the fertility of the natural y thin soil has
also have medicinal or insect-repellent
goats or cattle for eggs, meat and milk
been reduced by overuse of chemicals
properties; leguminous plants increase the - organic cow's milk fetches high prices in
or the soil has been washed away by
soil's nitrogen content; and organic matter nearby Kurseong town. But the cattle also
landslides. Gaping scars have appeared on from dead leaves and forest litter improves provide other benefits. Many workers have
the upper slopes, gradual y denuded of
its fertility. Tea is only grown on a quarter
installed LPG cookers that are fuelled by
the native forests that absorbed the worst
of Makaibari's 1,000 hectares. More than
methane produced in biogas plants from
effects of the monsoon rains, the trees cut
half remains subtropical forest, home to
cow dung. Excess manure is added to the
for firewood or logged, often illegal y, for
two Bengal tigers, leopards, barking deer
compost heap which all families maintain
short-term profit.
and hornbil s.
and which the estate purchases as organic
fertiliser for the tea bushes.
A new vision for
Fairtrade supports
"Fairtrade affects many people here",
says Rajah Banerjee. "Makaibari and
Fairtrade share a common vision."
But Makaibari tel s a different story
This integrated philosophy encompasses
– living proof that sustainable agriculture
all aspects of estate life. Most of the office
The future is positive
can succeed commercial y and benefit the
staff are members of families who work
environment and local communities. Gone on the estate and seven of the 25 field
The tea workers are full of ambitious
are the regimented lines of tea bushes,
supervisors are female – unheard of in
ideas to improve their community – a
instead the tea grows amid fruit and
this part of the world. Tea sold to the
computer centre for their children, more
bamboo, herbs and clover, the soil is dark
Fairtrade market includes a premium
scholarships, eco-tourism, an expensive
and soft, fed with the organic compost
for social development projects that is
pump that will ensure year-round piped
prepared on the estate.
administered by the Joint Body. This
water. If Makaibari can increase the 15% of
"Our decision for organic growth was
committee comprises management and
production it sel s to the Fairtrade market,
made out of desperation", says Mr
elected worker representatives of which
these dreams could become reality.
Poor wages and conditions on
PG Tips tea estates
Joanna Long looks at
freedom of association and the right to
bargain collectively were being hampered.
reports of labour rights
On Unilever's own Kenya plantation,
violations in Rainforest
the researchers also heard allegations of
sexual harassment, and gender and ethnic
Alliance certified tea
These issues violate national labour
production for Unilever in legislation and International Labour India and Kenya.
Organisation standards, as well as
Unilever's own code of business principles.
They also violate RA standards and should
n the global tea industry, certification
have led to the removal of RA certification.
is big business. Between 2004 and
The fact that it didn't, in SOMO's view,
2009 the share of world tea exports
raises questions about the effectiveness
certified by global standards systems grew and credibility of the RA standard.
to prove that such behaviour has taken
by 2000%. In 2011, the proportion of
place."2 They also said that an independent
worldwide tea exports that were certified
Are Rainforest Alliance audit of their Kenyan plantation, carried
was estimated to be 15%.1
out in November 2010 by the Sustainable
More than half of this share is certified
Agriculture Network, "found no evidence"
by Rainforest Alliance (RA) alone. The
to substantiate the claims made in the
rapid expansion of RA was enabled
In particular, the report questioned the
SOMO report.
largely by being selected by Unilever as its
robustness of the RA's social auditing
Regarding the Indian plantations,
preferred ethical tea label.
systems, which it says were superficial and Unilever reiterated that these are operated
open to manipulation and bias. They also
Given the commercial power of
through third party suppliers, which must
accused the RA of not enforcing their own
certification and the high industry
comply with Unilever's Supplier Code
standards by failing to insist that issues of
standing of the Rainforest Alliance mark,
or face "serious action." Unilever also
health and safety, discrimination, wages
SOMO in col aboration with the India
defended the RA certification, which it
and casual worker status be corrected.
Committee of the Netherlands (ICN), felt
described as "an important tool in working
it worth investigating the actual reliability
While the report acknowledged that
towards sustainability" and asserted the
of RA certification.
"no standard system could possibly
independence and freedom of RA auditors
guarantee a complete absence of workplace during their visits.
Violations of labour
related problems" and that incidental
violations or accidents do happen, it also
Rainforest Alliance
rights found
pointed out that "most of the problematic
working conditions in this study are not
SOMO is an independent research
incidental but systemic in nature."
organisation that examines the activities of
"Based on this study's findings we
Following SOMO's report, the RA carried
multinational corporations. Its researchers cannot but conclude that the RA does
out their own research audit but says it was
interviewed one hundred tea workers
not seem capable of delivering any real
"unable to confirm the non-conformance
on a total of eight tea plantations, all
guarantees on decent working conditions
with standards reported by SOMO." A
supplying tea to Unilever. Seven of these
and that therefore they are not equipped to spokesman for the RA said that they have
plantations are in India and the eighth,
make such claims [that products have been "continual y learned from independent
which is directly owned by Unilever, is
produced ethical y and with respect for the assessments" and are "strengthening and
in Kenya. All of the plantations have RA
environment]; at least not about the tea
improving" their work to ensure that they
plantations sampled for this research."
are "truly advancing human rights."2
The study, which was published in
October 2011, claimed to have uncovered
Read the full SOMO report a
issues around the payment of wages,
discrimination against female workers
Following publication of the report,
and health and safety. It also said that
Unilever denied knowledge of
workforces in both India and Kenya
"inappropriate behaviour" on their
References: 1 Certified Unilever Tea: Small cup, big
were "permanently casual" and that
Kenya plantation but promised to "take
difference? SOMO, October 2011 2 Senior Manager
External Communications, Rainforest Alliance, 8
the workplace-related human rights of
immediate action if there is evidence
Herbal, fruit & rooibos
USING THE TABLES
USING THE TABLES
Ethiscore: the higher
Positive ratings (+ve):
the score, the better the
• Company Ethos:
company across the criticism categories.
E = half mark.
H = bottom rating,
• Product Sustainability:
h = middle rating,
empty = top rating
Maximum of five positive
(no criticisms).
e (out of 20)
vironmental Reporting
Habitats & Resour
Supply Chain Management
Irresponsible Marketing
Arms & Military Supply
Genetic Engineering
Product Sustainability
Equal Exchange rooibos [F,O]
Equal Exchange Trading Ltd
Hampstead Tea [F,O]
Hampstead Tea & Coffee Ltd
Essential Trading Ltd
Dragonfly Organic Rooibos [F,O]
Tea Times Holding Ltd
Hambleden Herbs [O]
Clearspring Mu tea
Tea Times Holding Ltd
Eleven O'Clock rooibos [O]
Tea Times Holding Ltd
Tick Tock rooibos [O]
Tea Times Holding Ltd
Dragonfly Rooibos Breakfast
Tea Times Holding Ltd
Steenbergs Organic
Tick Tock rooibos
Tea Times Holding Ltd
Higher Living [O]
Only Natural Products Ltd
Thompson's apple & mint [O]
Sikh Dharma International
Floradix/Salus [O]
Heath & Heather [O]
Apeejay Surrendra Group
Clipper mint/chamomile [F,O]
Royal Wessanen NV
Only Natural Products
Apeejay Surrendra Group
London Fruit & Herb
Apeejay Surrendra Group
Apeejay Surrendra Group
Royal Wessanen NV
Taylor's of Harrogate [O]
Bettys & Taylors Group
Taylor's of Harrogate
Bettys & Taylors Group
Tetley Redbush [RA]
Jacksons of Piccadilly [F]
Wittington Investments
Wittington Investments
[F] = Fairtrade Foundation [RA] = Rainforest Alliance [O] = Organic
See all the research behind these ratings together on ree to subscribers.
The environmental
Best buys are
teas that are both
Fairtrade and organic.
impact of a cup of tea e BE
Best are Equal
S T BUY Exchange rooibos,
Hampstead Tea herbal and
Friends of the Earth's Make It Better campaign is calling
fruit teas and Pukka Morningtime
for a strong EU law to make sure companies come
rooibos and vanil a Chai teas.
clean about the true costs of production. This extract from their Tea Briefing looks at how the tea industry is damaging biodiversity and overusing pesticides.
Naseer / www
All Essential's teas (except Fennel)
are also Fairtrade and organic as is
Dragonfly's Organic Rooibos.
eidt macaque – N.
The Lion Tailed Macaque is an endangered species because of tea farming in India.
Loss of wildlife and
increased use of toxic pesticides. Pesticides
have a lasting effect upon soil quality,
habitats
as well as devastating impacts on local
wildlife and the workers applying the
In order to meet the world's demand for
tea, huge expanses of farmland and forest
are converted to growing only tea. For
In 2011 four elephants died in
example, in 2011 large swathes of East
India's Kaziranga National Park after
African rainforest were sold to create
eating pesticide-coated grass from a tea
Dragonfly rooibos
a tea estate, despite opposition from
plantation, which prompted forestry
Equal Exchange rooibos
the Ethiopian President and national
officials to call for a pesticide ban around
Twinings redbush (not
environmental authorities.
the park.1 ILO studies have revealed that
two categories of illnesses – respiratory
These monoculture plantations
and water-borne diseases – account for 60
drastical y decrease biodiversity through
to 70 percent of the diseases affecting tea
loss of plants and animals. Habitat loss
plantation workers.3
associated with tea farming has decreased
Pukka vanilla chai
numbers of two official y endangered
In 2012, Greenpeace bought 18
species – the Lion Tailed Macaque in India tea products at random from nine tea
and the Horton Plains Slender Loris in Sri companies in China which exported to
References: 1 Friends of the Earth, Tea Briefing,
Europe and, after sending the samples
30 September 2013 2 How bad are bananas? The
to be tested, discovered that 12 of the 18
And monocultures provide the perfect
carbon footprint of everything, Mike Berners-Lee,
samples contained at least one pesticide
environment for pests, resulting in an
2010 3 19 factors driving the future of the tea
banned for use on tea.3
industry, Forum for the Future (2013)
12 of the 18 samples
of Chinese tea tested
by Greenpeace
contained at
least one banned
Clipper was founded 1984 in Beaminster,
Dorset and was the first tea to be awarded
organic tea farming Fairtrade status, in 1994. Dutch company
Wessanen bought Clipper in March 2012. Wessanen also owns Kallo Foods and
Whole Earth. All Clipper teas, bar one,
wildlife, safeguard
are either organic or Fairtrade or both.
the productivity
orum or the F
Clipper is now one of the biggest sellers
of the land, and
of tea in the UK.
reduce the need for
Tata Global Beverages Limited (owner
of the UK's Tetley Tea) is an Indian
Exhausted land
Some brands are already selling
multinational non-alcoholic beverages
tea certified rainforest-free, working
company headquartered in Kolkata, India
Intensive farming of tea also reduces the
with suppliers to ensure they use
and a subsidiary of the Tata Group. The
productivity of the soil, as the land is
environmental y-friendly production
salt-to-steel conglomerate encompasses
rarely given a chance to rest and replenish, methods. Major tea buyers could use their seven business sectors: communications
leading to nutrient-sparse soils that are
influence to support tea estates and small-
and information technology, engineering,
easily degraded and washed or blown
scale farmers to help them improve their
materials, services, energy, consumer
away. As well as reducing the productivity
products and chemicals.
of the tea sector and driving it to clear
A Make It Better law would see them
In 2007 it brought Corus Steel which
forests for new plantations, soil washed
taking responsibility for what's happening
was renamed Tata Steel in 2010. In 2013
from fields into surrounding habitats like
at the far end of their supply chains
Tata Chemicals UK was fined for three
wetlands and rivers can also cloud the
and help end problems like rainforest
separate injuries which occurred to
water and drive away wildlife.
destruction and elephant deaths.
workers at its factory in Cheshire.
Jaguar and Land Rover are owned by Tata Motors.
The carbon footprint of a mug of tea
Tata Global Beverages is one of India's
Growing tea
largest tea growers and marketers, selling its coffee and tea in India, as
The process by which tea is dried and processed requires a lot of energy. UNEP
well as in more than 40 other countries.
calculates that it takes 8 kW h of energy to process one kilogram of finished
The company is involved in many
tea, compared with 6.3 kW h for the same amount of processed steel. This high
partnerships including ones with
energy use means that in India for example, the use of firewood in the drying
Starbucks, Tesco and Pepsi.
process – the most energy-intensive part – has led to severe deforestation. In parts of East Africa, where power is expensive and unreliable, many tea factories have had to install polluting standby diesel generators to meet their needs.1 The tea industry could support tea producers to switch to renewable energy. Tea estates' hilly locations – often in areas with high annual rainfall and all-season river flows – can make them suitable sites for hydropower projects, if achieved without negative impact on local ecosystems and water supplies.1
Drinking tea
When you're making a cup of tea, tea without milk or ‘black' tea's footprint is
21g CO equivalent. Add cow's milk and you more than double the footprint to
53g of CO e. That's because dairy milk itself is a high-carbon product with nearly
half of its carbon footprint coming from the methane emissions of cows.2So if you drink four mugs of tea with milk a day, that's the same as a 60 mile drive in an average car.2We don't have any figures for tea with non-dairy milk such as soya but it will of course be higher than black tea because of the extra carbon footprint from agriculture. So, for a lower impact cup of tea, drink it black.
If you boil twice as much water as you need, which is what most people do, you'll add 20g CO e to your drink, so only boil the water that you need.2
In 2013 a complaint was made about Tata's Tetley tea plantations in northeast India – Amalgamated Plantations Private Ltd (APPL) – which is 20% owned by the World Bank. According to the complaint, workers had called on the World Bank to ensure the end of inhumane working and living conditions and coercion on the plantations.2
It was not the first time the tea plantation had had complaints about its treatment of workers. In 2009 management of APPL imposed two lockouts on its workforce, the second of which lasted three months. Workers had been protesting about the abusive treatment of a pregnant tea
Tea pickers on one of the Fairtrade estates which supply Cafédirect.
worker, Ms Arti Oraon, by the plantation's
doctor. According to the IUF (international Associated British Foods (ABF)
back to1979 when three voluntary
federation of trade unions) the goal of
introduced sliced bread to the UK during
workers returned to Edinburgh after
the lockouts was to "starve the workers
the 1930s. Its grocery products, which
working on aid projects in various parts
into renouncing their elementary human
account for some one-third of sales,
of Africa. All their teas are Fairtrade and
rights, including their right to protest
include Kingsmill bread, Silver Spoon
against extreme abuse and exploitation".
sugar, and Twinings tea. Other divisions
A settlement was finally reached in 2011
churn out, pharmaceutical ingredients,
for the repayment of wages of employees
specialty oils, and animal feed. Beyond
during the lockouts and compensation to
food, ABF owns clothes shop Primark and Rooibos teas are
Fortnum & Mason which still sells foie
‘Grown by women' which are sourced
From soup to soap and shampoo,
exclusively from
Unilever has a vast portfolio of consumer
ABF was ranked last out of ten companies women farmers.
brands. Its best sellers worldwide are soap in Oxfam's Behind the Brands scorecard
and shampoo (Dove, Lux, Sunsilk, Alberto scoring worst for its polices on land,
that, where women
Culver) followed by food brands such as
women and climate change. In October
control household
Equal Exchange's
2013 Oxfam released a report called
‘Grown by women'
tea, grown by Anna
39% of all of its tea was sourced from
‘Sugar Rush' which urged Associated
family's health,
Schalkwyk and
Rainforest Alliance Certified farms
British Foods, along with Pepsico and
daughter in Wuppertal,
including all its PG Tips tea. See page
Coca-Cola, to adopt a zero-tolerance
education improves South Africa.
17 for details of working conditions on
policy on land grabs. It stated that sugar,
at a faster rate
Unilever's Rainforest Alliance certified tea
along with soy and palm oil, were driving because less money is spent outside the
plantations in India and Kenya.
large-scale land acquisitions and land
conflicts at the expense of small-scale
Unilever was named by the BUAV in June
food producers and their families. Coca-
Cafédirect was founded in 1991 by
2013 for experiments in which piglets
Cola has recently agreed to such a policy.
Oxfam, Traidcraft, Equal Exchange,
were given an extract of Lipton's tea to see
and Twin Trading as a Fairtrade pioneer
if it could counter diarrhoea caused by the Earlier in the year, Action Aid criticised
in response to the collapse of the
E.coli stomach bug. Eight of the month-
ABF for avoiding paying millions of
International Coffee Agreement which
old animals died, with severe diarrhoea to pounds of tax in Zambia over five years.4
sent coffee prices plunging. The last three
blame in at least seven of the cases.
companies have since sold their shares
ABF was founded in 1935 by W. Garfield
in Cafedirect when the company was
It had operations in 34 of the 38
Weston. His great-grandson, George
floated in 2011. Cafedirect is now the
oppressive regimes on our list including
Weston, and the Weston family own
UK's largest 100% Fairtrade hot drinks
Israel although it did withdraw its snack
approximately 55% of ABF through
company. It was the first coffee brand in
and pretzel company from the Israeli
Wittington Investments.
the UK to carry the Fairtrade mark.
settlement Ariël in the occupied West
Equal Exchange and Essential Trading are
Cafédirect doesn't buy through traders.
both workers' co-operatives.
It buys directly from growers to give
The iconic British tea brand, Typhoo,
Essential Trading is a wholefoods
them the full price for their crop. It
was bought by family-owned Indian
wholesaler of over 5,000 vegetarian,
currently works directly with 38 small-
conglomerate Apeejay Surrendra Group
Fairtrade, sustainable, recycled, organic
scale coffee, cocoa and tea producer
in 2005. The group has interests in tea,
and eco friendly products. Its history can
organisations across Latin America,
hospitality, shipping, real estate and retail.
be traced back to 1971. On principle
Africa and Asia, representing more than 280,000 smallholder farmers. It has two
Family-owned company Bettys & Taylors
they do not sell to supermarkets and
growers on their board of directors and
of Harrogate also serves up afternoon tea
choose to trade with ethical producers
75% of growers are also shareholders in
at its Bettys Café Tea Rooms. The six-chain and co-operatives.
Cafédirect. In addition to a fair price, it
teashop opened its first location in 1919.
The origins of Equal Exchange stretch
also gives growers a share of the profits:
over 50% to date. Cafedirect reports that
Oxfordshire countryside. In 1985 its dried
22% of the value of a box of its tea goes
herb range was launched and at the time
directly to the producer co-ops (who are
was the only certified organic range of
all smallholder tea growers, no estates
dried herbs in the UK. Organic herbal tea
was launched four years later. It only sells Soil Association certified herbs, spices
Pukka Herbs was set up in 2002 by a
herbalist and a qualified practitioner in Ayurveda, the ancient Indian art of living
Hampstead Tea and Coffee only sell
wisely. All their herbs and products are
teas that are Fairtrade and organic. It
certified organic by the Soil Association
came to life in Hampstead, London in
and the USDA (United States Department
1995 when its director Kiran became
of Agriculture) and can all be traced back
friends with Rajah Banerjee, owner of the
to the field in which they were grown.
Makaibari tea estate in India's Darjeeling province (see profile on page 16). Much
Axel and Sophie Steenberg started
of Hampstead Tea's blends come from
Steenbergs Organic in 2003 to build
this estate, and some of the herbal blends
an organic spice and teas business with
come from small growers in Egypt. All
green credentials which has grown from
Kiran's teas are grown according to fair
an Internet shop into one of the leading
trade principles.
organic and Fairtrade spice businesses in the UK. It is based in an eco-factory in Ripon in North Yorkshire. 80% of its tea is organic and some is Fairtrade. It receives an Animal Rights mark because
References: 1 BUAV – BUAV condemns cruel animal
experiments by major food companies to prove ‘health
it sells organic meat-based dog food on
benefits', 21st June 2013 2 Accountability Counsel
its website.
– Tea Plantation Workers Call on Tata and Tetley to
Stop Human Rights Abuses, 5th July 2013 3 ‘Ethical?
Life for Hambleden Herbs began back
Tetley's Tata Tea Starving Indian Tea Workers into
in 1982 on an organic herb farm in
Submission', IUF, November 2009 4 ‘Sweet nothings
the small village of Hambleden in the
– the human cost of a British sugar giant avoiding taxes in southern Africa, ActionAid, February 2013.
Yogi Tea's dark side
The Yogi brand produces a range Although Yogi Bhajan's followers identify unsolved murder
of ayurvedic and organic teas
themselves as Sikh, Bhajan's religion
which are ultimately owned by
apparently embraces tantric yoga and
that is still under
Sikh Dharma International (SDI). SDI is
astrology in addition to traditional Sikh
investigation, and
a US non-profit religious organisation,
practices. It has consequently been called
which owns a wide number of for-profit
a ‘cult' by many Sikh forums and former
and non-profit corporations, including
members. Accounts of Yogi Bhajan are
Akal Security.1 Akal Security is one of the
highly varied depending on what you
Bhajan's death in
largest contract security companies in the
read. From being described as wise,
United States and specialises in providing
compassionate and a man of peace, he has
security for critical federal government
also been accused of running a corrupt
International was put into the control
facilities, state and local government
business empire by former members,
of a few men and women under the
agencies and military instal ations.
and his personal secretary accused him
authority of Bhajan's adviser and lawyer
Yogi tea was initial y founded by
of rape, torture and fraud and forcing
Roy Lambert, who stated that they were
Harbhajan Singh Khalsa Yogiji, commonly her into servitude.2 Cult expert, Steven
the Yogi's last wishes. This distribution
known as Yogi Bhajan, who introduced
Hassan, stated that "over the past thirty
of wealth and power was claimed to be a
Americans to Kudalini yoga in the 1970s.
years he has helped former members who
fraudulent by Yogi Bhajan's widow, Inderjit
From initial y teaching Kudalini Yoga
allege sexual and psychological abuse by
Kaur Puri, who was excluded from the
classes, he ended up recruiting thousands
and under Yogi Bhajan. Several former
arrangement, along with her children. In
of seekers into a new religious movement
students of Yogi Bhajan claim that when
2011 Inderjit Kaur Puri won a court case
– Sikh Dharma – which has now become
attempting to leave the group, they were
that made her the owner of the trademarks
a multi million pound religious empire.
threatened with violence. There is an
‘Yogi' and ‘Yogi Tea'.5
Background of Yogi T The Disturbing Mainstream Connections of Yogi Bhajan, Steven Hassan, August 2010, Death of a Yogi, The battle for a corporate empire, hundreds of millions of dollars and the meaning of a faith, J
Tea – The stories behind the company ratings
Cafédirect tea [F]
Clearspring green teas [O]
Owned by Cafédirect
Owned by Clearspring Ltd
Cafédirect, City Cloisters, Suite B2, 196 Old Street, London,
Clearspring Ltd, Unit 19A , Acton Park Industrial Estate, The
EC1V 9FR, England
Vale, London, W3 7QE
Cafédirect is owned by Okiocredit (20%)
Cafédirect is also owned by Oxfam Activities Limited (11%)
owned by Oxfam (11%)
Best Ethical Consumer rating for environmental reporting
Oxfam, 2700 John Smith Drive, Oxford, Oxfordshire, OX4 2JY
In November 2013 a questionnaire was sent to Clearspring Ltd
asking for its environmental report. Ethical Consumer received
no reply. A search was made of Clearspring Ltd website,
Worst ECRA rating for environmental reporting (2013)
s environmental report.
According to Cafedirect's Annual Review 2012, there was a
Under a section titled Food, Safety and Environmental Standards,
packaging target of of at least a 15% reduction in the overall
it said that all of its foods met vegan standards, as certified by
material used to package products by 2015. There had been a
the Vegan Society. The company was also an affiliate member
3% reduction since 2009. However, this was the only dated and
of IFOAM, the International Federation of Organic Agriculture
quantified target that could be found.
Movements. The Clearspring goal was to get organic food back on
It measured the carbon emissions from manufacturing tea and
the dining table and it sold a number of products certified organic.
coffee but there were no targets for reduction.
Due to the fact the company had a turnover of less than £8m and
In addition, the policy was not subject to independent verification. was providing an environmental alternative it received Ethical
ECRA did not consider the document to show reasonable
Consumer's best rating for environmental reporting. (ref: 4)
understanding of the company's main impacts and therefore the company received ECRA's worst rating for environmental
reporting. (ref: 1)
Supply Chain Management
Best ECRA rating for supply chain management
Supply Chain Management
In November 2013 a questionnaire was sent to Clearspring Ltd
Best ECRA rating for supply chain management
asking for its supply chain policy. Ethical Consumer received
no reply. A search was made of Clearspring Ltd website,
In November 2013 Ethical Consumer viewed Cafedirect's
for the company's supply chain policy. No
the company's supply chain
supply chain policy was found. Clearspring sold Japanese and
organic food products and was certified by the Soil Association.
policy. The company's website stated that it was a 100% Fairtrade
The Soil Association's organic certfication included some
company. The Fairtrade mark ensured that an independently
verified code of conduct for workers existed, at the time of provisions for workers. Given that Clearsping had a turnover of writing. The company also went beyond Fairtrade commitments
less than £8 million and had an effective if not explicit policy
by cultivating direct, long-term relationships with producer
towards addressing workers rights issues within its supply chain
groups that it brought from. Due to the fact the company only
it received Ethical Consumer's best rating for supply chain
sold Fairtrade products it received Ethical Consumer's best rating
management. (ref: 4)
for supply chain management. (ref: 2)
Company Ethos (+ve)
Company Ethos (+ve)
Vegan company (November 2013)
All products carried Fairtrade mark (November 2013)
In November 2013 Ethical Consumer viewed Clearspring's
According to the website viewed by
it stated that all of its products
vegan standards, as certified by the Vegan Society. (ref: 4)
ECRA on 17th November 2013, all the company's products were
certified Fairtrade by the Fairtrade Foundation. The Fairtrade
mark ensured that an independently verified code of conduct for Product sustainability (+ve)
workers existed. (ref: 3)
Organic Product (+ve)
All products are certified organic (November 2013)
Product sustainability (+ve)
In November 2013 Ethical Consumer viewed Clearspring's
Fairtrade Product (+ve)
website, which stated that its teas were
all certified organic. (ref: 4)
Fairtrade (November 2013)
According to the Cafedirect website viewed in November 2013,
its tea is Fairtrade Foundation certified. (ref: 2)
Clipper Fairtrade & organic tea
Ethical Consumer received no reply. A search was made of Royal
Wessanen website, for the company's policy
on genetically modified organisms. We found a Non-GMO Policy
Owned by Clipper Teas Ltd
dated April 2013 on
Clipper Teas Ltd, Beaminster Business Park, Broadwindsor Road,
Beaminster, Dorset, DT8 3PR, England
Clipper Teas Ltd is owned by Koninklijke Wessanen nv (AKA
"This policy applies to Wessanen EU own branded products,
Royal Wessanen)
organic and conventional.
Koninklijke Wessanen nv (AKA Royal Wessanen), Communications
Our products do not contain any GMOs, GMO ingredients or
Manager, Beneluxlaan 9, 3500 HS Utrecht, The Netherlands
ingredients derived from GMOs."
Clipper Teas Ltd is also owned by Delta Partners (28%)
The company sold products in outside the European Union and
Koninklijke Wessanen nv (AKA Royal Wessanen) also owns
therefore it was assumed that they may contain GMOs. (ref: 6)
Clipper Fairtrade tea [F] and Clipper organic tea [O] and Clipper tea
Product sustainability (+ve)
Organic Product (+ve)
Fairtrade & Organic (November 2013)
According to the company website
Worst ECRA rating for environmental reporting
viewed by ECRA in November 2013, Clipper produced Fairtrade
and organic teas which were certified by the Fairtrade Foundation
A written request by ECRA for the company's environmental
and the Soil Association. (ref: 7)
report in November 2013 received no response. A search was made
Fairtrade Product (+ve)
by ECRA on the website November
(See also ‘Fairtrade & Organic' in Organic Product (+ve)
2013 for a copy of the company's environmental report. No such
document could be found. At the time of writing, the company had a turnover of over £8 million, and therefore was not exempted from being rated on this category. As a result, it received ECRA's
Dragonfly loose leaf teas
worst rating for environmental reporting. (ref: 5)
Owned by Tea Times Holding Ltd
Tea Times Holding Ltd, PO Box 5927, Newbury, Berkshire,
Palm oil policy (November 2013)
RG20 9FY, UK
According to the CSR section of the Wessanen website viewed
in November 2013, "We are committed to switching our palm
oil to RSPO certified sustainable palm oil (RSPO certified Environmental Reporting
segregated palm oil for organic and GREEN PALM certificates Best ECRA rating for environmental reporting (November
for conventional) during 2012-14."
However Ethical Consumer did not take into account future
On 12 November 2013, Ethical Consumer made a search of Tea
Times Holding Ltd brands websites;
commitments to source sustainable palm oil as a result of the fact the negative effects of palm oil production had been apparent
and for information on the company's
since 2005. Royal Wessanen therefore lost half marks in Ethical
environmental reporting. No such document could be found.
Some products were organic and Dragonfly sold Fairtrade tea
Consumer's rating system in the categories of climate change, habitats and resources and human rights. (ref: 6)
through its brand.
Due to the fact the company was a small company providing social
Habitats & Resources
and environmental alternatives, it received Ethical Consumer's
(See also ‘Palm oil policy' in Climate Change above.)
best rating for environmental reporting. (ref: 8)
Human Rights
(See also ‘Palm oil policy' in Climate Change above.)
Supply Chain Management
Supply Chain Management
Best ECRA rating for supply chain management
(November 2013)
Worst ECRA rating for supply chain management
On 12 November 2013, Ethical Consumer made a search of Tea
Times Holding Ltd brands websites:
The Clipper Teas website viewed on
and for information on the company's
4 November 2013, had a number of tea products which carried
supply chain management. No such document could be found.
the Fairtrade Mark. However there were a number of products,
notably teas that did not have Fairtrade certification. Clipper did Some products were organic and Dragonfly sold Fairtrade tea
through its brand.
not respond to a request by Ethical Consumer for a copy of its supply chain policy, nor could any indication of a supply chain
Due to the fact the company was a small company with an
policy in regard to these products be found on the company's
effective if not explicit practice to ensure workers' rights within
website. As a result, Ethical Consumer gave the company a worst
its supply chain, it received Ethical Consumer's best rating in
rating for supply chain management. (ref: 7)
this category. (ref: 9)
Politics
Genetic Engineering
Sold products containing GMOs (November 2013)
In November 2013 a questionnaire was sent to Royal Wessanen
asking for its policy on genetically modified organisms (GMO).
Fresh Brew
certified by Rainforest Alliance as well as a few of its tea estates
being certified by Fairtrade Foundation. Typhoo Tea Limited (a
Owned by Typhoo Tea Ltd
subsidairy of Apeejay) was also a member of the Ethical Tea
Typhoo Tea Ltd is owned by Apeejay Tea Group
Partnership (ETP). There was no mention of an independent
owned by Apeejay Surrendra Group
complaints process for employees to feedback on working
Apeejay Surrendra Group, Apeejay House, 15 Park St, Kolkata
700016, India
Apeejay Tea Group also owns Glengettie Tea and Heath & Heather
Auditing and Reporting (poor)
organic tea [O] and Heath & Heather teas and Lift Instant Tea
There was no information on Apeejay's website about audits
and Melrose's Tea and Ridgways organic tea [O] and Ridgways
of its supply chains.
tea (F) and Typhoo QT instant and Typhoo tea [S]
Difficult issues (poor)
There was no information on Apeejay's website about training
Worst ECRA rating for environmental reporting
for buying agents, audit fraud, illegal freedom of association or
payment of living wage.
Ethical Consumer searched Apeejay Surrendra Group's website,
for an environmental policy in November
Overall the company received Ethical Consumer's worst rating
2013. The ‘corporate citizen' section of the group's website
for supply chain management. (ref: 11)
discussed recycling and waste across its supply chain, in addition to its carbon emissions, which focused on shipping tea and IT. The group reported changing its UK tea ports as an attempt to
Hambleden Herbs green tea [O]
reduce its carbon emissions, and it discussed how it was reducing
Owned by Hambleden Herbs
its carbon footprint in relation to IT and servers. According to Typhoo's website, Typhoo had achieved zero tea waste and nine
Hambleden Herbs, Unit 6, South Park Business Centre, Park
of the group's tea estates were Rainforest Alliance Certified and Street,, Cambs, PE16 6AE
Sustainable Farm Certified.
However, in regard to discussing environmental issues relating
to Appejay Surrendra Group's other businesses, no information
could be found. Further discussion about the company's carbon
Best ECRA rating for environmental reporting (November
footprint, climate change, water use and issues associated with
sustainable agriculture would be expected. It was therefore felt that
In November 2013 Ethical Consumer viewed Hambleden
the company did not fully understand its environmental impacts.
Herb's website, and found the
No future, quantified environmental reduction targets were found, company's environmental policy. It stated that the company did
and no independently verified environmental report was provided. not use aeroplanes to fly spices or teas around the world instead The company therefore received Ethical Consumer's worst rating
prefering to use ships. It was also committed to recycling its
for environmental performance. (ref: 10)
waste paper and cardboard, often using second hand boxes to post its products in. The company also made efforts to reduce
its use of packaging.
Human Rights
Hambleden Herbs was also an organic company.
Operations in oppressive regimes (November 2013)
Ethical Consumer considered Hambleden Herbs to be providing
According to Apeejay Surrendra Group's website,
an environmental alternative and it therefore received a best rating
which was viewed by Ethical Consumer
in this category. (ref: 12)
in November 2013, Apeejay Surrenda had operations in the following countries:
India, Russia, Iran, Nigeria and Pakistan. Ethical Consumer
Supply Chain Management
considered these countries to be oppressive regimes at the time
Best ECRA rating for supply chain management (October
of writing. (ref: 10)
Supply Chain Management
In October 2013 Ethical Consumer viewed Hambleden Herb's
website, and found the company's
Worst ECRA rating for Supply Chain Management
environmental policy which stated:
In October 2013 a questionnaire was sent to Apeejay Surrendra
"The social impacts of our business are also very important
Group asking for its supply chain policy. Ethical Consumer
to us, and along with the clear environmental benefits, are part
received no reply. A search was made of Apeejay Surrendra
of the reason for buying and supplying organic materials. For
Group website, for the company's
farmers to switch to organic farming methods they must grow
supply chain policy.
using organic methods for 3 years before they are allowed to sell
a crop as organic. This requires significant investment by them and they need the assurance that they will have customers at the
Supply chain policy (poor)
end of that 3 year process. That is why we prefer to have long
There was no supply chain policy which listed the International
term agreements with our suppliers, enabling farmers to securely
Labour Organisation's core conventions. Therefore Apeejay was
invest for the future and continue to provide jobs for their local
considered to have no supply chain policy.
Hambleden Herbs had a turnover of less than £8 million and
Stakeholder engagement (rudimentary)
was considered to have an effective if not explicit practice at addressing workers rights within its supply chain and therefore
Apeejay's website stated that 9 of its tea estates had been
received Ethical Consumer's best rating for supply chain
Fairtrade Product (+ve)
management. (ref: 12)
(See also ‘Fairtrade and Organic' in Organic Product (+ve)
above.)
Politics
Company Ethos (+ve)
Higher Living Tea [O]
Organic company (October 2013)
Owned by Only Natural Products Ltd
In October 2013 Ethical Consumer viewed Hambleden Herbs
Only Natural Products Ltd, Kithurst Barns, Storrington, West
and found that the company
Sussex, RH20 4HT, UK
only sold 100% organic products. (ref: 12)
Product sustainability (+ve)
Fairtrade Product (+ve)
Organic Certified (November 2013)
Worst ECRA rating for environmental reporting
(November 2013)
In November 2013 Ethical Consumer viewed Hambleden Herbs
A search was made of Only Natural Products brands websites,
found that the company
sold green teas which were organic certified. (ref: 12)
Higher Living Tea and Dr Stuarts website, in November 2013, for the company's environmental report. No information could be
Hampstead Tea [F,O]
found on either website regarding any policy on the environment. Some of Higher Living Teas were ceritifed organic. Although
Owned by Hampstead Tea & Coffee Co Ltd
Only Natural Products had a turnover of less than £8m it was not
Hampstead Tea & Coffee Co Ltd, PO Box 2448, London, NW11
considered to be providing a social or environmental alternatives
and therefore Only Natural Products received Ethical Consumer's
worst rating for environmental reporting. (ref: 14)
Best ECRA rating for environmental reporting (November
Supply Chain Management
Worst ECRA rating for supply chain management
In a phone conversation with Ethical Consumer on 12 November
2013, a representative of Hampstead Tea & Coffee confirmed
A search was made of Only Natural Products brands websites,
that the company's turnover was less than £8 million. This, along
Higher Living Tea and Dr
with the fact that the company only sold organic and Fairtrade
Stuarts in November 2013 for the
products, meant that it received Ethical Consumer's best rating
companies supply chain management policies. No information
for environmental reporting. (ref: 13)
could be found on either website regarding any policy on supply
chain management. Due to the fact the company did not have an effective if not explicit policy regarding workers' rights Only
Supply Chain Management
Natural Products received Ethical Consumer's worst rating for
Best ECRA rating for supply chain management
suplly chain management. (ref: 14)
During a phone conversation with Ethical Consumer on 12
Product sustainability (+ve)
November 2013, a representative of Hampstead Tea & Coffee
Organic Product (+ve)
confirmed that all the company's products were certified Fairtrade. Organic certified (November 2013)
The Fairtrade mark guarantees that an externally regulated code
In November 2013 Ethical Consumer viewe Higher Living Tea
of conduct for workers exists.
website, it stated that some of its
As the company's turnover was less than £8 million and it
teas were certified organic (ref: 14)
was offering environmental and social alternatives, Hampstead was awarded Ethical Consumer's best rating for supply chain management. (ref: 13)
Taylors of Harrogate breakfast tea
Owned by Bettys & Taylors Group Ltd
Company Ethos (+ve)
All company products were certified organic & Fairtrade
Bettys & Taylors Group Ltd, 1, Parliament St, Harrogate, North Yorkshire, HG2 7NX, England
During a phone conversation with Ethical Consumer on 12
November 2013, a representative of Hampstead Tea & Coffee
Co confirmed that all its products were certified Fairtrade by Environmental Reporting
the Fairtrade Labelling Organisation and approved to carry the
Worst ECRA rating for environmental reporting
Demeter biodynamic agriculture logo. (ref: 13)
Bettys and Taylors Group's website,
Product sustainability (+ve)
co.uk, was searched for an environmental policy in November
Organic Product (+ve)
2013, and the group's environmental policy was downloaded. The policy discussed packaging, waste, emissions, noise
Fairtrade and Organic (November 2013)
pollution, resource use, reforestation efforts, recycling and the
A conversation with a representative from Hampstead Tea on 12
company said that they audited all suppliers to ensure that they
November 2013 stated that all its teas were organic and Faritrade
certified. (ref: 13)
were environmentally aware and complied with environmental legislation.
The company was a signatory to the Food and Drink Federation's
monitored social and environmental conditions on tea estates in
Five-Fold Environmental Ambition, and consequently measured
all major tea producing regions. It also said it brought tea from
and targeted reductions in energy, water, waste, packing and food
Faritrade, Rainforest Alliance and Utz Certified. There was no
miles, and reported on the company's progress annually. In the
mention of a process whereby workers could feedback to the
2011 report the company said it recorded a 17% reduction in
company about workplace conditions therefore Bettys and Taylors
energy used per tonne of production at its tea and coffee factory, a
received a rudimentary stakeholder engagement rating.
saving of 100,000 road miles per year, by importing commodities through Teesport in the North East, and a decrease in food waste
Auditing and reporting (poor)
due to partnerships with charities and local farms.
Taylors of Harrogate stated that suppliers not covered by an
However, this report could not be found.
international certification scheme would be required to have
Although the company seemed to understand it key environmental
a diagnostic visit from a certifying body of their choice. For
impacts, it did not present environmental performance data and
first time diagnostic visits costs could be covered by Taylors
did not provide future dated and quantified environmental targets. of Harrogate. However producers would be expected to cover
Bettys and Taylors Group therefore received Ethical Consumer's
the costs of certification. The company's ultimate aim was to
worst rating for environmental reporting. (ref: 1)
have 100% suppliers covered by certification schemes by 2013.
However there was no disclosure of results from audits, there was
No palm oil policy found (November 2013)
no schedule for continued audits until producers were certified
Bettys and Taylors Group's website,
and it was unclear what the company did in instances of non-
co.uk, was searched for a palm oil policy in Novermber 2013.
compliance. Taylor of Harrogates received a poor auditing and
No information could be found. Due to the fact the company sold
reporting rating.
biscuits and chocolates under the Betty brand the company lost half marks in Ethical Consumer's rating system in the categories of
Difficult issues (poor)
climate change, habitats & resources and human rights. (ref: 2)
No discussions about purchasing training, audit fraud, illegal
Habitats & Resources
freedom of association and living wage could be found on the
(See also ‘No palm oil policy found' in Climate Change
company's website.
Overall the company received a worst Ethical Consumer rating
for supply chain management. (ref: 3)
Sells meat in Cafes (November 2013)
A search of Bettys and Taylors
co.uk, by Ethical Consumer in November 2013, found that the
company sold meat and fish in its cafe which were labelled as Products potentially contain GMOs (November 2013)
being free-range. (ref: 2)
Bettys and Taylors Group's website,
co.uk, was searched for a GMO policy in November 2013. The
group's environmental policy was downloaded. The environmental
Human Rights
policy had a small GMO section which stated ‘wherever possible we try to work with the very best suppliers. We do not actively
(See also ‘No palm oil policy found' in Climate Change
source any genetically modified ingredients for our food
and beverage products. However, we acknowledge that the
Supply Chain Management
increasingly widespread use of GM soya and corn – particularly
Worst ECRA rating for supply chain management
in animal feed– means that we can no longer expect our extended
supply chain to be GM free. No further information could be
In October 2013 a questionnaire was sent to Bettys & Taylors
found. The company sold meat through its cafés.
Group Ltd asking for its supply chain policy. Ethical Consumer
As the company did not commit to business-wide GMO free
received no reply. A search was made of Bettys & Taylors Group Ltd
products, Bettys and Taylor received a negative mark for potentially
for the company's supply
supplying products containing GMOs. (ref: 1)
chain policy and downloaded the "Taylors of Harrogate Ethical Trading Policy for Tea & Coffee" dated September 2011.
Product sustainability (+ve)
Fairtrade Product (+ve)
Supply chain policy (inadequate)
Fairtrade product (November 2013)
The company's Trading Policy stated that it adhered to the
The Taylors of Harrogate website was viewed in November
following principles, which included right to freedom of
2013 and listed the company's Fairtrade breakfast tea as being
association, employment free from discrimination and payment
certified by the Fairtrade Foundation. (ref: 4)
of living wages. There was also clauses on hours and child labour
however these were not defined and therefore were not considered adequate. There was no provision on the use of forced labour and no statement which stated it applied to the entire breadth of the supply chain. Therefore Battys and Taylors was considered to have an inadequate supply chain policy.
Stakeholder engagement (rudimentary)
Taylors of Harrogate stated that it worked with the Ethical
Trading Intiative which was a multi-stakeholder process as well
as the Ethical Tea Partnership - a not-for-profit organisation that
Tetley Original tea [S]
widespread use of toxic pesticides. Recently four elephants were
Owned by The Tetley Group
found dead in Kaziranga National Park, India, after they wandered into a tea plantation and ate grass which had been sprayed with
The Tetley Group is owned by Tata Global Beverages
pesticides." (ref: 9)
owned by Tata Group (35%)
Shares in Vedanta (2009)
Tata Group, Bombay House, 24 Homi Mody St, Fort,, Mumbai,
The Ecologist published an article on its website
400 001, India
on 19 June 2009 in which it listed several UK companies who owned shares in Vedanta Resources plc. Vedanta was behind the
controversial mine in India's Orissa state which was situated on a
mountain sacred to local people. The company was given the go-
Worst ECRA rating for environmental reporting
ahead to begin mining for bauxite in May 2009. Campaign groups
had warned that the 600-hectare mine would result in ecological
In November 2013 a questionnaire was sent to Tata Global
degradation that would threaten the livelihoods of tribal people.
Beverages (TGB) asking for its environmental report. Ethical
They said that several villages had been razed to make way for
Consumer received a reply. Which included a link to TGB's
the construction of a refinery, with up to 100 indigenous families
sustainability report dated 2008-09 which included a chapter
evicted from their land and relocated to ‘rehabilitation colonies'
on environmental performance. The chapter included details
where locals claimed they felt as though they were living ‘in a jail'
about how much the company had used in materials, green
with little access to land for farming. A nearby bauxite refinery
house gas emissions, water use, biodiversity and environmental
which was already in existence had been blamed for causing
health problems, damaging crops and killing livestock.
In the questionnaire response from TGB it stated that its global
Jaguar Cars Pension Plan (a subsidairy of Tata Motors) was
Green House Gas (GHG) emissions had been independently
listed in the Ecologist as having shares in Vedanta.
verified by British Standards Institution (BSI) as per ISO 14064
Land Rover Pension Trustees Ltd (a subsidairy of Tata Motors)
and that it had been rated as Climate Disclosure Leadership Index
was listed in the Ecologist as having shares in Vedanta. (ref:
in India covering over 65 sites, globally, including factories and
plantations. Its climate change strategy included, sustainable
Habitats & Resources
agricultural practices towards climate change adaptation;
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
sustainable forestry, afforest ration and sequestration towards climate change mitigation; use of renewable sources - wind energy,
(See also ‘Oil and gas exploration' in Climate Change
bio gas, Tata Solar, etc. and energy efficiency programs & ISO above.)
50001 in all the production units. TGB was considered to have
demonstrated a good understanding of its main environmental
impacts however it did have two quantified dated targets nor was its Animal Testing
data or information independently verified. TGB received a worst Involved in animal testing (November 2013)
Ethical Consumer rating for environmental reporting. (ref: 5)
In November 2013 Ethical Consumer viewed Advinus
Therapeutics website, a subsidairy of Tata Group and found that it had been "only one of the 5 labs world-
Oil and gas exploration (November 2013)
wide to successfully complete a Transgenic mice carcinogenicity
In November 2013 Ethical Consumer viewed Tata Petrodyne
studies". The company also offered in vivo services. (ref: 11)
website, It stated that the company was involved in the exploration and production of crude oil and
natural gas. (ref: 6)
Manufactures and markets leather (November 2013)
Climate change impact sector (November 2013)
In November 2013 Ethical Consumer viewed Tata Internationals
In November 2013 Financial Times website,found that the company
com reported that the competition comission was looking into the
was involved in the manufacturing and selling of leather
proposed joint venture between Tata Sons and Singapore Airlines
products. Leather was considered by Ethical Consumer to be a
which will run Tata-SIA Airlines. The new airline was due to
slaughterhouse by product. (ref: 12)
launch in June-July 2014 according to the report. (ref: 7)
High climate impact sector (November 2013)
In November 2013 Ethical Consumer viewed Tata Motors 68th
Human Rights
Annual Report 2012-2013 which stated "Tata Motors Limited is
Supplier to Israeli military (June 2013)
India's largest automobile company. It is the leader in commercial
In June 2013 it was reported on the Who Profits? website that
vehicles and among the leaders in passenger vehicles in India with
Land Rover (a subsidariy of Tata Motors) supplied armoured
winning products in the compact, midsize car and utility vehicle
vehicles to the Israeli ministry of defence through its sole Israeli
segments. It is also the world's fourth largest bus and fifth largest distributor, Eastern Automobile Marketing, which also supplied truck manufacturer". (ref: 8)
maintenance services for the vehicles. The Israeli army was also said to have developed the ‘David' armoured vehicle, which was
Pollution & Toxics
built on top of a Land Rover Defender chassis. According to the
Death of worker and protestors (2010)
article, "David Vehicles are used by the Israeli army to protect
According to the 2011 Ecologist report ‘Whats really in your
illegal settlements and military bases along the West Bank, to
cuppa' in 2010, on an estate owned by Tata Group, a worker who
prevent Palestinian shepherds from herding on their lands and
collapsed while spraying pesticides was reportedly refused medical
to oppress Palestinian demonstrators. David Vehicles carrying
treatment and later died. Protests in response to the death were
tear Gas launchers on their roofs were used during non violence
quelled by local police, resulting in the deaths of two protesters
demonstrations in the village of Nabi Saleh." (ref: 13)
and a further 15 injuries.
Operations in oppressive regimes (November 2013)
The report also stated: "Grown in monoculture, tea plants
In November 2013 Ethical Consumer viewed Tata Global
provide ideal conditions for a number of pests, resulting in the
Beverages website, and found
when his foot entered the sump below, which was used to collect
that it had operations in Russia and China. It also had offices overflowing chemicals.
in Pakistan, Bangladesh and Sri Lanka. The company was
The second incident occurred six months later, on 25 July 2010,
headquartered in India. At the time of writing Ethical Consumer
when a dangerous gas was released, resulting in high levels of
considered each of these countries to be governed by oppressive
carbon monoxide being present in the area of the plant where
regimes. (ref: 5)
employees were working. An investigation into the incident
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
found employees had not been given sufficient practical training
for the work activity that caused the gas leak, and the emergency
(See also ‘Death of worker and protestors' in Pollution &
procedures at the plant were inadequate.
The final incident took place on 21 November 2010 when part
Labour abuses on Indian tea plantations (July 2013)
of the gantry a worker was walking along gave way as the metal
A press release from the Accountability Counsel on July 5th 2013
grating under his feet had become badly corroded. He escaped
alleged that workers on Tata's Tetley tea plantations in northeast
with minor injuries after landing on a scaffolding board on the
India, who made less than $2 a day, demanded the company
walkway below.
respect their human rights on World Bank-financed plantations.
When a HSE inspector visited the factory, she discovered the
A workers' complaint to the World Bank calls on the Bank to
company had failed to report another part of the grating on the
ensure the end of inhumane working and living conditions, and
same walkway collapsing two days before the incident on 21
coercion and pressure of workers on the plantations.
On Wednesday 3rd July 2013, in the presence of the World
Tata Chemicals Europe Ltd pleaded guilty to four breaches
Bank's accountability office, Tata met with worker representatives of the Health and Safety at Work etc Act 1974 due to failing to
to discuss intimidation and retaliation by plantation management
ensure the safety of workers.
against workers participating in the complaint process.
The company also admitted two breaches of the Reporting
"While Tata and Tetley market themselves globally as socially
of Injuries, Diseases and Dangerous Occurrences Regulations
responsible leaders, they are fooling their customers and
1995 after it failed to report the two walkway collapses in
making large profits from the mistreatment and exploitation November 2010 as soon as possible, despite this being a legal
of marginalized indigenous communities," said Stephen Ekka,
Director of PAJHRA, one of three community organisations that
filed the complaint to the World Bank's accountability office.
Tata Chemicals was fined a total of £100,750 for all six offences
and ordered to pay £71,082 in prosecution costs. (ref: 15)
Workers had been interrogated, intimidated, and in some cases,
retaliated against by plantation management for voicing their
Supply Chain Management
complaints. One worker, who did not wish to be named for fear
Worst ECRA rating for supply chain management
of losing her job said, "I worked a heavy workload even when
nine months pregnant. I live in a broken home without clean
In January 2013 a questionnaire was sent to Tata Global
water. Tata refuses to respect us as human beings."
Beverages (TGB) asking for its supply chain policy. Ethical Consumer received a reply which stated that all of its tea was
"The World Bank Group must ensure that workers receive
covered under the Ethical Tea Partnership (ETP) and that it had
the basic protections that it claims to value and is responsible
a target to source 100% of Tetley tea from Rainforest Alliance
for upholding," says Komala Ramachandra of Accountability
Counsel, a non-profit organization supporting workers in their certified farms by 2016. Overall TGB received Ethical Consumer's
worst rating for supply chain management.
complaint. Jayshree Satpute of Nazdeek, a legal empowerment organisation working closely with workers, said, "Tata is not only in violation of its contract with the World Bank, but is also
Supply chain policy (inadequate)
denying the basic human rights guaranteed to the workers under
TGB stated that the company was a signatory of the UN Global
the Indian Constitution and domestic laws."
Compact and adhered to the principles contained within the code
Wilfred Topno, Secretary of People's Action for Development,
which included freedom of association, forced labour, child labour
stated, "A colonial attitude and feudal structure persist in the
and employment free from discrimination. Ethical Consumer
plantations, with the same subhuman living and working conditions
searched the UN Global Compact website for the company's
for the last 150 years. Our community demands change."
Communication of Progress - a document which was sent to update
Tata Global Beverages, and their brand Tetley Tea, is the second
the initiative on the company's progress - however TGB could
largest player in global tea industry. The World Bank Group,
not be located on the website. The only workers right provision
through an investment in Tata, owns a nearly 20 percent stake in
that could be located was in the company's Code of Conduct
the tea plantations involved in the complaint to the World Bank's
policy 2008 which included a provision for employment free
accountability office. (ref: 14)
from discrimination. No commitment could be found to ensure
Health and Safety Executive fines (2013)
workers rights provisions were adhered to throughout its supply chain. TGB received a inadequate rating in this category.
In April 2013 it was reported on the Health & Safety Executive
(HSE) website, that Tata Chemicals Europe
Ltd, which is part of the global Tata group, had been fined more
Stakeholder engagement (rudimentary)
than £100,000 after workers were put in danger in three separate
TGB stated that its tea brand Tetly was a member of ETP, a
incidents at its Cheshire factory. Tata Chemicals was prosecuted
business led initiative bringing together tea companies which
by the HSE following an investigation into the incidents at the
worked towards (among other things) improving workers
Winnington Lane site, all of which occurred during 2010.
and farmers livelihood. The company was also involved with
Chester Crown Court was told on the 10th of April 2013 that
another buisness led initiative trustea. While it was clear TGB
the first incident happened on 29 January 2010 when a worker was engaging with other tea companies to try and improve was trying to reach a pump to restart it when his right foot went
workers and farmers livelihood within the tea sector, they were
through a missing part of the grating. He was exposed to a toxic
not considered by Ethical Consumer to be a multi-stake holder
liquid at a temperature of approximately 95 degrees Celsius
initiative which were led by non-governmental organisations. In
Sri Lanka, TGB stated that it worked with local staff from CARE
Homeland Security
on the Plantation Community Empowerment Project that focused
TASL was also involved in developing a family of Mini
on labour standards and wider empowerment issues, particularly
Unmanned Aerial Vehicles (UAVs) for various defence and civil
for women. TGB also stated that it worked with local staff from
applications. These Mini UAVs would be fully equipped with a
WUSC and the Sri Lankan Centre for Poverty Analysis. TGB
wide variety of mission-specific payload, appreciated operational
stated in the questionnaire that it worked with indirectly or
capabilities and a user-friendly man-machine interface. (ref:
directly a range of non-governmental organisations (NGOs) such
as Christian Aid, SOMO and Solidaridad.
Listed as military contractor (2011)
TGB stated that under the Rainforest Alliance and ETP standards
In the International Defence Directory 2011, Tata International
there were grievance procedures which allowed employees to
Singapore Pte. Ltd was listed as a military supplier involved in
feedback anonymously about working conditions. There was
the manufacture and distribution of steel and aluminium products
no mention of TGB's own grievance procedure for workers
for the Air Force. The company was also provided supply chain
not covered under these schemes. Due to its involvement in
management services. (ref: 17)
trade unions and NGOs, TGB received a rudimentary rating for
Listed as military contractor (2011)
stakeholder engagement
In the International Defence Directory 2011, Tata Consultancy
Services Ltd was listed as a military supplier involved in the
Auditing and Reporting (poor)
provision of consultancy service for information technology and
TGB stated in the questionnaire returned that its audits were
business process outsourcing. (ref: 17)
always performed by independent, third party audit firms. The company only stated Tetley's current situation with regards to
auditing which it said 50% had been certified by Rainforest Anti-Social Finance
Alliance (RA), 14% were working towards RA certification, Worst ECRA rating for likely use of tax avoidance
another 20% were audited by ETP and 16% had not been audited.
strategies (November 2013)
TGB received a poor rating for auditing and reporting because
In November 2013 Ethical Consumer viewed the Tata Sons
there was no commitment to audit its whole supply chain which
family tree on the corporate website Hoovers.com. This listed
included other drinks brands, there was no remediation strategy
a number of subsidiaries Ethical Consumer to be considered at
from those suppliers covered under ETP or RA, and no schedule
high risk of being used for tax avoidance purposes due to the
for auditing suppliers. Of the 16% that had not been audited
company type and the fact that they were located in jurisdictions
TGB stated they were "low priority" sites in Sri Lanka and
considered by Ethical Consumer to be tax havens.
India which the company may exit in the future. There was no
These included holding companies based in Switzerland,
mention of costs.
Hong Kong and Singapore and an investment company based in Switzerland.
Difficult issues
Given that the company had two or more subsidaries which were
TGB stated in its questionnaire that in November 2013 some
considered to be likely to be used for tax avoidance strategies and
of its senior managers of the buying team underwent University
were based in tax havens it received Ethical Consumer's worst
of Cambridge Sustainability Leadership Programme, it also said
rating in this category. (ref: 18)
that internal training occurred on sustainability issues. With its
Worst ECRA rating for likely use of tax avoidance
Tetley brand the group had long term purchasing agreements
strategies (November 2013)
with former companies such as Kanan Devan Hill Plantation
In November 2013 Ethical Consumer viewed the Tata Steel
and APPL. TGB stated that it had recently entered into a joint
family tree on the corporate website Hoovers.com. This listed
partnership in China and stated that it had the support of ETP
a number of subsidiaries Ethical Consumer to be considered at
whose standard required Chinese suppliers to have "parallel
high risk of being used for tax avoidance purposes due to the
means" in place and recommends that factories establish worker
company type and the fact that they were located in jurisdictions
committees. TGB was considered to be addressing one difficult considered by Ethical Consumer to be tax havens.
issue within its supply chain. It therefore received a rudimentary
These included several holding companies based in Singapore.
rating for this category. (ref: 5)
Tata Steel receieved Ethical Consumer's worst rating for likely
Arms & Military Supply
use of tax avoidance strategies due to the fact it had two or more
Manufactures products for defence industry (November
high risk subsidaries based in tax havens. (ref: 18)
Human rights abuses in India (May 2010)
In November 2013 Ethical Consumer viewed Tata Advanced
On 10th May 2010 the website
Systems (TASL) website,which
an article that reported conflict between local Indian people
stated it was addressing the business areas of Defence, Aerospace,
and mining companies. Tata Steel was named as a company
Aero-Structures and Homeland Security.
acquiring thousands of acres of land, and was reported to have
The company was establishing critical manufacturing capabilities
met with resistance from local people. The following instances
through strategic alliances and collaborations with Global
were reported: police breaking up gatherings of as few as five
Technology Majors in the following areas:
people; people who refused to sell their land being repeatedly
arrested; police violence during arrests; suspected Tata officials
RF Systems and ICT Networks (SDRs, Ruggedized Switches
trying to persuade arrestees whilst they were detained; forgery of
& Interoperability Gateways)
records that stated people had sold their land when they hadn't,
Maritime Systems – Maritime Command & Control (IPMS
and prisoners being released when their families agreed to sell.
& IBS), Sonars & Simulators
The company was said to have denied the allegations. (ref: 19)
Mini and Micro UAVs
NVDs (Monoculars, Binoculars, Weapon Sights)
Aerospace & Aero-Structures
Product sustainability (+ve)
worst rating for environmental reporting. (ref: 22)
Other Sustainability Features (+ve)
Rainforest Alliance (November 2013)
Use of unsustainable palm oil (November 2013)
According to the website on 15th
In November 2013, Ethical Consumer searched Associated
November 2013, Tetley tea sold Rainforest Alliance certified British Food's website, for a palm oil policy. tea but not all its tea was yet. Only its Original brand (except for
The company's 2013 CSR report was downloaded. The report
Decaf) and its Redbush.
contained a CSR overview table which discussed the use of palm
"All of Tetley's branded black, green and red tea, including
oil. It stated that Associated British Foods was committed to
our flavoured and decaffeinated varieties, will be part of the all businesses using Certified Sustainable or Identity Preserved
Rainforest Alliance certification programme, which is scheduled palm oil by 2015.
for completion by 2016." (ref: 20)
Some of the company's businesses, for example AB Agri,
engaged with the Round table for Sustainable Palm Oil to source
palm oil sustainably by purchasing Green Palm Certificates.
Twinings Fairtrade Breakfast tea
As a business wide commitment to sourcing sustainable palm
oil was not yet implemented, and considering the fact that the
Owned by R Twining & Co Ltd
negative effects of palm oil have been known since 2005, ABF lost half marks in Ethical Consumer's rating system in the
R Twining & Co Ltd is owned by Associated British Foods Plc
categories of climate change, habitats & resources and human
owned by Wittington Investments Ltd (55%)
rights. (ref: 21)
Wittington Investments Ltd, Weston Centre, Bowater House, 68
Rated "poor" by Oxfams behind the brand scorecard
Knightsbridge, London, SW1X 7QT
R Twining & Co Ltd is also owned by Garfield Weston Foundation
In September 2013 Ethical Consumer viewed the most recent
"Behind the brand" scorecard produced by Oxfam part of its GROW campaign which sought to evaluate the world's top 10
most powerful food and beverage companies. The campaign
aimed to challenge the companies to begin a "race to the top" to improve their social and environmental performance.
Worst ECRA rating for environmental report (November
2013)
Associated British Foods (ABF) was ranked last out of ten
In November 2013, Ethical Consumer searched Associated
companies in the scorecard. The company was rated in seven
British Food's (ABF) website, for an
areas based on information publically available and marked out
environmental policy. The company's 2013 CSR report was
of ten for each area.
downloaded. The report contained a CSR overview table which
According to the report Associated British Foods was bad for
discussed environment management, climate change, water
assessing the impact it has on producers, communities and the
use and availability, disposal of waste and effluent, use of palm planet. The company scored even worse on supporting women oil, cocoa, soya and GMOs. The report went on to identify the
and land rights and came bottom of the pile for climate change.
company's key environmental impacts: energy use and green
The company scored
house gas emissions, abstraction of water and discharge and the
1/10 for its land policies:
generation and disposal of waste. Some performance data was provided, the majority of which related to sugar production.
1/10 for policies on women:
2/10 for policies on farmers:
Although the company had a recent environment policy and
2/10 for policies regarding workers:
showed reasonable understanding of its key environmental
1/10 for policies on climate change:
impacts, the company did not provide any company wide dated
environmental targets nor was the report independently verified.
3/10 for transparency:
ABF therefore received Ethical Consumer's worst rating for
environmental reporting. (ref: 21)
Due to the fact Associated British Foods had not received best in
Worst ECRA rating for environmental reporting
any of the categories it lost marks in Ethical Consumer's climate
change, human rights and workers rights categories.
In November 2013, Ethical Consumer searched Twining's
In October 2013 Oxfam released a report called ‘Sugar Rush'
website for an environmental policy or report. The ‘our
which urged Associated British Foods along with two other food
environmental commitments' section of the website stated that
and beverages giants to adopt a zero-tolerance policy on land grabs.
It stated that sugar, along with soy and palm oil, were driving
large-scale land acquisitions and land conflicts at the expense of
‘committed to protecting its environment and wherever possible
reducing its impact on the planet. It stated that the company
small-scale food producers and their families. Oxfam's report
assessed the environmental risks of its operations and put in
exposed the lack of transparency by food and beverage giants,
making it difficult for the public to hold companies accountable.
place improvement programmes so it could reduce its impacts. It also stated that ‘every year all of its sites set tough targets for
reducing environmental impacts'. No further information could
Pollution & Toxics
Pollution fine (2010)
The EIRIS Corporate Ethics Overview published in Autumn 2010
stated that Associated British Foods subsidiary George Weston
As the company did not not discuss in detail any of its
Foods had been fined Aus 67,000 (USD 63,000; EUR 49,000;
environmental impacts, did not present environmental performance
data, and did not provide future, quantified environment reduction GBP 67,000) by the Australian Land and Environment Court for
polluting a the Peel River in September 2008. The prosecution was
targets, R Twinning and Co Ltd received Ethical Consumer's
brought by the Australian Department of Environment, Climate
use of pesticides in cotton production worldwide it also lost half
Change and Water in response to a leak of animal fat and oil into the
a mark in the and pollution and toxics category.
Peel River. The leak left more than 2 kilometre slick that persisted
According to the International Service for the Acquisition of
for 9 days. The presiding judge ordered George Weston Foods to
Agri-Biotech Applications (ISAAA), a non-profit pro biotech
pay a penalty of AUD 67,000 to Tamworth Regional Council to
organisation, genetically modified cotton accounted for almost
use for an environmental project. He also ordered the company
half of the 33 million hectares of global cotton planted in 2009.
to pay prosecution costs of AUD 30,000 and publish notices in
Due to the prevalence of GM cotton in cotton supply chains and
the press outlining details of the offence. George Weston Foods
the lack of any evidence that the company avoided it, it was
had already paid out AUD 38,217 in clean up costs.
assumed that the company's cotton products contained some
The story had originated from the NSW Environment, Climate
GM material. (ref: 26)
Change and Water Dept press release 09/07/10 (ref: 24)
Habitats & Resources
No cotton sourcing policy (2011)
Retail of non-FSC products (March 2011)
Primark (which was a subsidairy of Associated British Foods)
In February 2011 Ethical Consumer emailed Heal & Son Ltd (a
stated that it was unable to respond to Ethical Consumer's written
subsidairy of Wittington Investments) and attached a questionnaire
request in June 2011 for its cotton sourcing policy. Ethical
that included questions regarding the company's wood sourcing
Consumer searched the company's websites,
policy. The company did not respond. Its
co.uk and in July 2011 for this
co.uk, displayed some products made from wood marketed as
information, but none could be found, nor any mention of the
being from sustainable sources, but also sold many that were
issues surrounding cotton.
not. Purchasing Forest Stewardship Council certified wood was
According to the Environmental Justice Foundation (EJF)
not mentioned. According the the Environmental Investigation
website, viewed by Ethical Consumer
Agency report "Putting the Brakes on Drivers of Forest
in February 2011, Uzbekistan was the third largest exporter of
Destruction", published in December 2009, timber, pulp and paper
cotton in the world, and Europe was its major buyer (EJF quoted
were one of four top commodity markets associated with tropical
UN data which stated that Europe received almost a third of all
deforestation and degradation. Heal & Son Ltd consequently lost
cotton sold by Uzbekistan). The website stated that forced child
a mark in the habitats and resources category. (ref: 26)
labour, human rights violations and excessive pesticide use were
(See also ‘Use of unsustainable palm oil' in Climate Change
"rife" in Uzbek cotton production. It was also said to have caused
an "environmental catastrophe of astonishing proportions" as a
Sale of reindeer meat - impact on wild predators and stress
result of its impact on the Aral Sea, reported to be 15% of its
to reindeer through herding methods (January 2013)
According to the Viva! website, viewed
Due to the high proportion of cotton on the British market likely
January 15th 2013, ‘The shocking secrets behind the trade in
to have come from Uzbekistan and the prevalence of child labour
‘novelty' reindeer meat' Fortnum & Mason (a subsidairy of
in its production, Primark lost half a mark in the workers' rights
Wittington Investments) was selling the ‘Edible' brand of reindeer
category. Due to the impacts of the widespread use of pesticides
pate from Sweden. Viva! had uncovered concerns that the growing
in cotton production worldwide it also lost half a mark in the
popularity of reindeer meat in Britain was causing the destruction
pollution and toxics category.
of large wild predators including wolves, wolverines, lynxes,
According to the International Service for the Acquisition of
foxes and bears with cubs.
Agri-Biotech Applications (ISAAA), a non-profit pro biotech
It also reported that reindeer suffer from modern herding methods.
organisation, genetically modified cotton accounted for almost In Nordic countries, they are often herded with snowmobiles, half of the 33 million hectares of global cotton planted in 2009.
motorcycles and even helicopters, causing a huge amount of
Due to the prevalence of GM cotton in cotton supply chains and
the lack of any evidence that the company avoided it, it was
Fortnum & Mason, said Viva!, was selling reindeer meat as a
assumed that the company's cotton products contained some
‘novelty', in itself popularising the consumption of meat from
GM material. (ref: 25)
wild animals, and in-turn exerting potentially disastrous pressure
No cotton sourcing policy (March 2011)
on populations already suffering from the threats of climate
In February 2011 Ethical Consumer emailed Heal & Son Ltd (a
change, urban encroachment, pollution and poaching - as well
subsidairy of Wittington Investments) and attached a questionnaire
as their natural predators.
that included a question regarding the company's cotton sourcing
Viva! was calling on its supporters to contact the company
policy. The company did not respond. Its website,
telling them to stop stocking the product. (ref: 27)
co.uk, displayed a number of products made from cotton and no mention was made of whether the company had any policies
relating to its cotton sourcing.
According to the Environmental Justice Foundation website,
Uses animals for research (November 2013)
viewed by Ethical Consumer in February
In November 2013, Ethical Consumer searched Associated
2011, Uzbekistan was the third largest exporter of cotton in the
British Food's website for an animal testing policy. The ‘ethical
world, and Europe was its major buyer. The website stated
statement' section of the website stated that ‘ABF avoided the
that forced child labour, human rights violations and excessive
use of animal testing wherever possible. In each of the markets
pesticide use were "rife" in Uzbek cotton production. It was also
where it was active, it complied with all relevant laws and only
said to have caused an "environmental catastrophe of astonishing
used animals for research where it was a legal requirement.
proportions" as a result of its impact on the Aral Sea, reported to be 15% of its former volume.
The company therefore received negative marks for conducting
Due to the high proportion of cotton on the British market
or commissioning testing on animals. (ref: 28)
likely to have come from Uzbekistan and the prevalence of child labour in its production, Heal & Son Ltd lost half a mark in the
No animal testing policy (January 2009)
workers rights category. Due to the impacts of the widespread
British Sugar did not respond to a request by Ethical Consumer
in December 2009 for a copy of its animal testing policy, neither
was one apparent on the company's
Human Rights
co.uk, when viewed by Ethical Consumer in January 2009. As a
large player in the UK sugar market, without a policy to confirm (See also ‘Rated "poor" by Oxfams behind the brand
scorecard' in Climate Change above.)
otherwise, Ethical Consumer assumed that the company was
(See also ‘Use of unsustainable palm oil' in Climate Change
involved with funding research into sugar some of which was
likely to involve testing on animals. The company also retailed
artificial sweeteners, which were routinely tested on animals. Operations in oppressive regimes (November 2013)
According to Associated British Food's 2013 Annual Report,
the company has subsidiaries in the following five countries
Worst ECRA rating for animal testing policy (2011)
which Ethical Consumer considered to be oppressive regimes
A search of the Primark website, in July
at the time of writing: Philippines, Thailand, China. India, and
2011 revealed that the company had received awards in Ireland
Vietnam. (ref: 32)
for its own brand sun lotion and a concealer. No animal testing policy could be found on the company's website. The company
responded to this rating in August 2011 with the following
Factory collapse (April 2013)
statement: ‘Primark is against animal testing. Primark and our
In April 2013 a building in Bangladesh that housed several
own label manufacturers do not commission animal testing on
garment factories used by multinational corporations collapsed
any Primark own brand products or ingredients. Our own brand
killing at least 300 people and injuring over 800.
cosmetics and toiletry product range have not been tested on
The eight-story Rana Plaza building in Savar, on the outskirts
animals by us, or by our own brand manufacturers." However, in
of the capital Dhaka contained three factories and a shopping
the absence of a fixed cut-off date for the testing of ingredients, mall.
the company received Ethical Consumer's worst rating in this
A press release from the Clean Clothes Campaign stated that
category. (ref: 25)
workers' rights activists had managed to enter the ruins of ‘Rana
Plaza' and found labels and documentation linking the factories
Sale of non-organic, non free range meat (August 2011)
with major retailers including Primark which in the same week
had announced record profits.
According to the George Weston Foods company (a subsidairy of
Associated British Foods) website,
"It's unbelievable that brands still refuse to sign a binding
au, it sold meat under the brand KR Castlemaine®. No mention
agreement with unions and labour groups to stop these unsafe
was made of whether any of the meat it sold was organic or free
working conditions from existing. Tragedy after tragedy shows
range, therefore it was assumed that the company was involved
that corporate-controlled monitoring is completely inadequate,"
in selling factory farmed meat. (ref: 30)
said Tessel Pauli from Clean Clothes Campaign.
Sale of foie gras (2013)
Workers had complained about cracks appearing in the walls
According to the PETA UK website viewed in September 2013,
days before the accident but managers ordered them back to
Fortnum & Mason was continuing to sell goose foie gras in its
work. The Clean Clothes Campaign have alleged that the floors
store and its restaurants, despite stating in 2008 that it would no
where "illegally built."
longer sell duck foie gras. PETA was urging supporters to email
Campaigners were now calling on brands sourcing from
the company to protest. All major supermarkets in the UK have
Bangladesh to sign up to the Bangladesh Fire and Building
refused to stock foie gras.
Safety Agreement. The CCC, together with local and global
Peta was calling for the company to be stripped of its Royal
unions and labour rights organisations had developed a sector-
wide programme for action that includes independent building
Deprived of everything that is natural to them, ducks and geese
inspections, worker rights training, public disclosure and a
who are used in foie gras production suffer from frustration and
long-overdue review of safety standards. It is transparent as well
stress. They are crammed into tiny pens or individual cages fouled
as practical, and unique in being supported by all key labour
with faeces and blood and often develop skeletal disorders and
stakeholders in Bangladesh and internationally.
respiratory problems as a result of forcefeeding. Pipes are shoved
The labour signatories were calling on all major brands sourcing
down their throats several times a day to force approximately
in the industry to sign on to the initiative in order to ensure its
two kilograms of grain, maize and fat into their stomachs. In
rapid implementation. The programme has the potential to save
human terms, that is the equivalent of roughly 20 kilograms of
the lives of hundreds of thousands of workers currently at risk
pasta per day.
in unsafe and illegally built factories. (ref: 33)
The pipes sometimes puncture the birds' throats, causing them
(See also ‘No cotton sourcing policy' in Pollution & Toxics
unbearable pain and making it impossible to drink. Pumps used
to force food into the birds' stomachs can cause severe tissue
Criticised for use of ‘workfare' labour (August 2011)
damage and internal bleeding. This painful overfeeding process
According to an article on the Corporate Watch
can even cause the birds' internal organs to rupture. Those who
‘Unemployed people ‘bullied' into unpaid
survive the forced-feedings suffer intensely as their livers swell
work at Tesco, Primark and other multinationals', dated August
to up to 10 times their normal size. After several weeks of this
12th 2011, unemployed people were being sent to work without
torture, the birds are hung upside down and slaughtered, and their
pay in multinational corporations, one of which was Primark, by
livers are sold as foie gras. (ref: 31)
Job centres and companies administering the government's welfare reforms. Some were working for up to six months while receiving
unemployment benefit of £67.50 a week or less. The article said
(See also ‘Sale of non-organic, non free range meat' in
that people were sent to Primark by contracted employment
Factory farming above.)
companies through the previous government's Flexible New
(See also ‘Sale of reindeer meat - impact on wild predators
Deal for up to six months and that this would be continued in the
and stress to reindeer through herding methods' in
recently started Work Programme. Primark did not comment. In
Habitats & Resources above.)
an interview a woman who was given a placement in Primark for
(See also ‘Sale of foie gras' in Factory farming above.)
six months, under the previous government's welfare programme,
says her work was the same as that of other paid staff and that she
Middle ECRA rating for supply chain management
was not given a job at the end of it. She also says she was told
her benefits would be stopped if she did not attend. Campaigners
In October 2013 a questionnaire was sent to Twinings asking
argue that such work placements provide companies with free
for its supply chain policy. Ethical Consumer received no reply.
labour, undercut existing jobs and that people are "bullied" into
A search was made of Twining website,
them. A spokesperson for the Boycott workfare campaign said:
for the company's supply chain policy. The company's code of
"These placements are not designed to help people into full-time
conduct was downloaded.
paid work but they serve to increase organisations' profits. They provide a constant stream of free labour and suppress wages by
Supply chain policy (reasonable)
replacing paid workers with unpaid workers. People are coerced, bullied and sanctioned into taking the placements. Placements
Twinings Ovaltine code of conduct was downloaded from the
in the public sector and charities are no better and are making
company's website. It listed adeqaute provisions for freedom
volunteering compulsory. This is taking away the right of a person
of association, child labour, forced labour, working hours and
to sell their own labour and their free will to choose who they
employment free from discrimination. However there was no
volunteer their time for." (ref: 34)
clause to pay living wage. The code of conduct did not include a provision that it applied to the entire breadth of the supply chain.
Supply Chain Management
It stated that it set out to be the core principles that suppliers and
Worst ECRA rating for supply chain management
production sites should be prepared to meet to ensure products
were made in good working conditions. Overall Twinings was
In January 2013 a questionnaire was sent to Associated British
considered to have a reasonable supply chain policy.
Foods (ABF) asking for its supply chain policy. Ethical Consumer received no reply. A search was made of ABF co.uk, for the company's supply chain policy.
Stakeholder engagement (rudimentary)
Twinings was a member of the Ethical Tea Partnership (ETP) - a
not-for-profit organisation that monitors social and environmental
Supply chain policy (poor)
conditions on tea estates in all major tea producing regions.
ABF website included a section on responsibility on people
The company brought teas which were certified by either the
and suppliers. However there was no information relating to the
Fairtrade Foundation or Rainforest Alliance. There was no
International Labour Organisation (ILO) core conventions apart
mention of an independent compliants process for employees to
from a statement which said that managers must take account
feedback on working conditions. Twinnings was considered to
of the core ILO labour conventions and strive to observe the
have rudimentary stakeholder engagement.
UN Universal Declaration of Human Rights, by respecting the dignity and human rights of its employees. There was no statement which stated this applied to the entire supply chain.
Auditing and reporting (poor)
A search was made for ABF's supplier code of conduct but no
A search of the Twinnings website found no commitment from
document could be found.
the company to audit its whole supply chain, nor was there any schedule of audits. There was no informaiton on audits already carried out. Twinings stated that its monitoring and improvement
Stakeholder engagement (poor)
programme was designed to monitor conformance with its Code
ABF website included a section on suppliers, which included
of Conduct and to address any issues that may be identified. Its
improving supply chains. However the information related soley to
website did state that where issues within its supply chains were
Primark and Twinnings which both had stakeholder engagement.
found, it continued to engage with suppliers as long as they were
There was no information on stakeholder engagement for ABF
committed to make the required corrective action within an agreed
subsidaries, other than Primark who was involved with the Ethical
period and that it would provide support to suppliers to facilitate
Trading Initiative (ETI) and Twinning who was involved with
improvement. There was no mention of who paid for the cost of
Ethical Tea Partnership (ETP).
audits. The company was also a member of the Supplier Ethical Data Exchange (Sedex), a labour standards sharing database
Auditing and reporting (poor)
which helps brands to track and analyse ethical audit data from suppliers. Twinings was considered to have a poor auditing and
The website contained no information on auditing and reporting
of the company's supply chains.
Difficult issues (poor)
Difficult issues (rudimentary)Twinings stated on its website that it ran a global internal
ABF website contained no information on audit fraud, illegal
Ethical Sourcing Training on ethical trade issues and responsible
freedom of association, outworkers or payment of a living wage.
purchasing. This training was compulsory for everyone involved
However the company was a signatory to the Prompt Payment
in the procurements of goods and ingredients. There was no
Code which commited the company to paying its bills on time,
mention of payment of living wage, audit fraud or illegal freedom
but stated that group companies were responsible for negotiating
of association. Twinings was considered to have a rudimentary
payment terms with their own suppliers.
approach to difficult issues. (ref: 36)
Ethical Consumer would expect a company of the size of ABF
and range of industries it is involved in to at least have a supply
chain policy which covered its entire business. Due to the lack of
GM policy (November 2013)
policies the company received Ethical Consumer's worst rating
Ethical Consumer searched Associated British Food's website
for supply chain management. (ref: 35)
for a policy on genetically modified organisms. An undated Policy
on Genetically Modified (GM) Ingredients was downloaded. The company recognised the differing views on GMOs within different
countries and stated it strove to meet consumer expectations as
Labour Euro-Safeguards Campaign, all of which were claimed
they varied, country by country, as well as complying with local
to have political links.
regulations on the use and labelling of GM ingredients.
The Commission was said to have found that shareholders of
It stated that the majority of the food products sold to consumers
the GWF, and thus the charity, had not been consulted on the
in Europe, Australia and New
donations "due to an oversight". According to the article, the
Zealand did not contain GM ingredients. In a handful of the
Commission found that "prior to 2006 the trustees of the charity
thousands of products it sold, GM oils were present in the wider
who were also directors of WIL had breached their duties by
supply chain, but the company had not been able to establish
failing to raise the issue with their fellow trustees". In 2006 the
trustees were said to have passed a resolution allowing WIL to make political donations without the charity's consideration.
certain that the oils it sourced were non-GM.
The Commission was said to have found this to be in breach of
In regard to GM crops for animal feed, ABF stated that as GM
their duties. (ref: 39)
crops had been cleared by UK and EU regulatory bodies as safe for both animal and human consumption, these formed part of
the company's offerings. It also sourced assured non-GM crops
Tax avoidance in Zambia (February 2013)
where demanded by consumers.
It was reported in February 2013 that Associated British Foods,
one of Britain's biggest multinationals, was avoiding paying
The company's enzymes business used GM microorganisms in
millions of pounds of tax in Zambia.
the manufacturing process, but no GM material was said to be
present in the final product.
New research from campaign group ActionAid released showed
that a subsidiary of ABF contributed virtually no corporation tax
The company therefore received negative marks for for use
to the state's exchequer between 2007 and 2012, and none at all
of GM ingredients in animal feed and in human grade food
for two of those years.
prdoucts. It also received a mark in animal rights for supplying
The firm, Zambia Sugar, posted record pre-tax profits and its
animal feed. (ref: 37)
huge plantation was increasing its capacity to produce more
(See also ‘No cotton sourcing policy' in Pollution & Toxics
sugar for markets in Europe and Africa. Yet it paid less than
0.5% of its $123m pre-tax profits in corporation tax between
2007 and 2012.
Member of "independent" food information charity (22
According to an article in the Guardian newspaper the company
March 2010)
benefited from generous capital allowance and tax-relief schemes
An article on the Spin Watch website, spinwatch.org.uk, dated
in Zambia, but the investigation also found that it funneled around
22 March 2010 and credited to the British Medical Journal,
a third of its pre-tax profits to sister companies in tax havens,
outlined criticisms made against the British Nutrition Foundation,
including Ireland, Mauritius and the Netherlands. Tax treaties
of which British Sugar (a subsidairy of Associated British Foods)
between Zambia and some of those countries meant the state's
was said to be a member. In the article a representative of the
revenue authorities were unable to charge their normal tax on
International Association for the Study of Obesity was quoted
money leaving their shores.
as saying that the Foundation "did a big piece of work for the
Food Standards Agency reviewing ‘influences on consumer food
ActionAid estimated that the tax haven transactions of this one
choices' which conveniently left out any review of the influence British headquartered multinational deprived Zambia of a sum 14 of marketing and advertising techniques". A representative of
times larger than the UK aid provided to the country to combat
the Campaign Against Trans Fats in Food commented on two
hunger and food insecurity.
documents published by the Foundation on his area of expertise
Chris Jordan, a tax specialist at ActionAid and co-author of the
"The first is a briefing sheet and is very balanced.The other is a report, said: "This is a really shocking case where the Associated submission to the Scottish parliament on a bill to limit trans fats,
British Foods group has gone to great lengths to ensure it pays
and essentially it says to do nothing", which coincides with the
virtually no corporation tax in a very poor country. Tax avoidance
industry view, according to the representative.
is not victimless financial engineering. In Zambia 45% of children
The Foundation was said to be open about its involvment
are malnourished and two-thirds of the population live on less
in lobbying, stating that it aimed to "help shape and support
than $2 a day." (ref: 40)
Worst ECRA rating for likely use of tax avoidance
The article stated that "many of the Foundation's staff move
strategies (November 2013)
between the organisation and the food industry" and that food
In November 2013 Ethical Consumer viewed the Wittington
companies often direct people to the Foundations work, claiming
Investments Ltd family tree on the corporate website Hoovers.
that it is an independent source of information.
com. This listed a number of subsidiaries Ethical Consumer to be considered at high risk of being used for tax avoidance
The article detailed the involvement with the Foundation of
purposes due to the company type and the fact that they were
several other large, named, food companies. (ref: 38)
located in jurisdictions considered by Ethical Consumer to be
Charity Commission ruling for political donations (April
These included three holding companies in Luxembourg,
According to an article on the website Civil Society,
investment companies in Luxembourg and Jersey and several
published in April 2010, the Charity
Commission had ruled against trustees of the Garfield Weston business service subsidairies in Jersey and Guernsey. Wittington
Investments receieved Ethical Consumer's worst rating for likely
Foundation (GWF) following an investigation regarding political
use of tax avoidance strategies due to the fact it had two or more
donations by Wittington Investments Limited (WIL), a company
high risk subsidaries based in tax havens. (ref: 18)
79.2% owned by the Foundation. It was said to have made donations to the Conservative Party totalling £800,000 between
Excessive directors' pay (November 2013)
1993 and 1999 and another of £100,000 in 2004. Between 2001
Associated British Food's 2013 Annual Report was downloaded
and 2007 it was said to have also made five and six-figure donations from the company's website, The reported to the European Foundation, the Centre for Policy Studies and the
stated that executive director George Weston received a total of £2,181,000 in remuneration in 2013, and John Bason £1,441,000
in 2013. Ethical Consumer considered remuneration above one
where women were most vulnerable within its supply chain.
million pounds to be excessive. (ref: 32)
7/10 for policies on farmers: Unilever needed to treat farmers
Product sustainability (+ve)
more fairly.
7/10 for policies regarding workers: Unilever needed to ensure
Organic Product (+ve)
suppliers were implementing key labour rights.
Fairtrade and Organic certified (November 2013)
6/10 for policies on climate change: Unilver needed to help
According to Twining's website,
farmers respond to climate change.
viewed by Ethical Consumer in November 2013, Twinings
produced a Fairtrade and Organic certified tea, - Fairtrade
6/10 for transparency: Unilever needed to be more transparent
Breakfast Tea. (ref: 41)
about its suppliers.
6/10 on water: Unilever needed to set a target for reduction of
Fairtrade Product (+ve)
(See also ‘Fairtrade and Organic certified' in Organic
water use through its supply chain.
Product (+ve) above.)
Due to the fact Unilever had not received best in any of the
categories it lost marks in Ethical Consumer's climate change,
Lyons tea [S]
human rights and workers rights categories. (ref: 17)
Pollution & Toxics
Owned by Unilever
Fined for Polluting California Air With Deodorant Spray
Unilever, Unilever House, 100 Victoria Embankment, London,
EC4Y 0DY, United Kingdom
According to an article posted on the Environmental News
Unilever is owned by Unilever PLC (50%)
Service website,a fragrant personal care spray, sold by Conopco (a subsidairy of Unilever) and designed
Unilever PLC, Unilever House, 100 Victoria Embankment,
to make men appear to be free of unpleasant body odour, polluted
London, EC4Y 0DY, UK
California air to the degree that the state fined the company
Unilever is also owned by Unilever N.V. (50%)
more than $1 million. The California Air Resources Board
owned by Stichting Administratiekantoor Unilever
penalised the company $1.3 million for illegal consumer sales of
AXE Deodorant Bodyspray for Men. An Air Resources Board
Stichting Administratiekantoor Unilever N.V., Claude Debussylaan
spokesman said that the deodorant spray contaminated California
24, Amsterdam, 1082 MD, The Netherlands
air with the volatile organic compounds used as a propellant and went on to say deodorant sprays sold in California had a very
Unilever PLC also owns PG Tips tea [S]
small specific level of volatile organic compounds (VOCS) that
they were permitted to emit and this product exceeded that level. Between 2006 and 2008, Conopco, sold, supplied and offered for
sale in California more than 2.8 million units of deodorant body
Best ECRA rating for environmental report (2013)
spray that failed to meet the state's clean air standards for aerosol
The Unilever Sustainable Living Plan 2012 was downloaded from
deodorants. According to the Air Resources Board Enforcement
the company's websiteovember 2013. The
Chief James Ryden, "Consumer products, because of their
report discussed the following of the company's environmental
pervasive use, contribute a growing portion of VOC emissions
impacts: greenhouse gases, water, waste, sustainable sourcing of
throughout California. Therefore, it's important that every can
raw materials. The company had set targets to train small holder
and bottle of product be compliant with ARB's standards." The
farmers in sustainable practices and had set targets for each raw
violations resulted in what the Board called "significant excess
material it sourced such as sugar or tea.
emissions" from volatile organic compounds which contribute to
The report contained several quantified targets for 2020 including ground-level ozone, or smog. Exposure to ozone can cause lung
to source 100% of agricultural raw materials sustainably by
inflammation, impaired breathing, coughing, chest tightness,
shortness of breath and worsening of asthma symptoms. Over
Selected performance data was independently assured by
90 percent of Californians were said to still breathe unhealthy
air at some time during the year. (ref: 35)
Unilever received Ethical Consumer's best rating for
Shares in Vedanta (2009)
environmental reporting. (ref: 34)
The Ecologist published an article on its website,
org, on 19 June 2009 in which it listed several UK companies which
owned shares in Vedanta Resources plc. Vedanta was behind the
Rated "fair" by Oxfams Behind the Brands scorecard
controversial mine in India's Orissa state which was situated on a
mountain sacred to local people. The company was given the go-
In September 2013 Ethical Consumer viewed the most recent
ahead to begin mining for bauxite in May 2009. Campaign groups
"Behind the brand" scorecard produced by Oxfam as part of its
had warned that the 600-hectare mine would result in ecological
GROW campaign which sought to evaluate the world's top 10
degradation that would threaten the livelihoods of tribal people.
most powerful food and beverage companies. The campaign
They said that several villages had been razed to make way for
aimed to challenge the companies to begin a "race to the top" to
the construction of a refinery, with up to 100 indigenous families
improve their social and environmental performance.
evicted from their land and relocated to ‘rehabilitation colonies'
Unilever was ranked 2nd out of 10 companies in the scorecard.
where locals claimed they felt as though they were living ‘in a jail'
The company was rated in seven areas and marked out of ten
with little access to land for farming. A nearby bauxite refinery
which was already in existence had been blamed for causing
According to the report Unilever scored:
health problems, damaging crops and killing livestock.
3/10 for its land policies - Unilever needed to explicitly commit
to addressing land disputes within its supply chain.
Unilever Pension Fund was listed in the Ecologist as having
4/10 for policies on women - Unilever needed to understand
shares in Vedanta. (ref: 36)
Products contain triclosan (July 2012)
According to the ‘What's in our products' section of
Sale of intensively farmed meat (2013)
viewed in July 2012, Mentadent P and
The US website of Unilever brand
Mentadent Sensitive toothpastes both contained triclosan.
listed several frozen meals on sale when viewed in November
Several studies have shown that triclosan disrupts the thyroid
2013. Some of these contained meat, and this was not stated to
hormone in frogs and rats, while others have shown that triclosan
be free range.
alters the sex hormones of laboratory animals. Others studies have
Unilever UK also owns Peperoni, a spicy pork salami and Bovril
shown that triclosan can cause some bacteria to become resistant
beef and chicken extracts plus Knorr stocks. None of these were
to antibiotics. (ref: 37)
listed as containing free range or organic meat. (ref: 40)
Habitats & Resources
Use of non free range eggs (2012)
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
According to its Sustainable Living Plan 2012, Unilever stated
"We aim to move to 100% cage-free eggs for all our products, where
allowed by local legislation. In Western Europe our Hellmann's,
Amora and Calvé brands have been 100% cage-free since 2009
Worst ECRA rating for animal testing policy (November
and by the end of 2011, 99% of all eggs used in Ben & Jerry's
ice cream mix worldwide were cage-free. Around one-third of
Unilever's website, was viewed in November
our mayonnaise portfolio in North America becoming cage-free
2013 by Ethical Consumer for its animal testing policy.
We found a statement from Unilever:
This suggested that not all its brands were cage free in Western
Europe, not to mention all its products outside of Western Europe
"Unilever is committed to the elimination of animal testing.
including non-mayonnaise products in North America. (ref: 34)
We are equally committed to consumer health and safety, and to the safety of our workforce and the environment. We do not test
Use of battery farmed eggs (2011)
finished products on animals unless demanded by the regulatory
According to a press release by the Humane Society of the
authorities in the few countries where this is the law. In such
United States, dated 23rd August 2006, a campaign had been
cases, we try to convince the local authorities to change the law.
launched to ask Ben & Jerry's to stop using eggs sourced from
Where some testing of ingredients is required by law or currently
battery chicken farms in its ice-cream. The company was said
unavoidable, we aim to minimise the number of animals used."
to have given assurances over the space of a year that it would switch to free range eggs, but had failed to do so.
Due to its use of animal testing and the lack of clarity about
when it was used, for example for medical or cosmetic purposes,
In September 2011 the parent company's website,
the company received Ethical Consumer's worst rating in this
com, was searched and the following information on their eggs
category. (ref: 37)
sourcing policy was found:
Involved in animal testing not required by law (November
"All Ben & Jerry's ice cream sold in Europe has used only
cage-free eggs since 2004, and globally, 88.3% of all eggs used
According to the PETA website viewed in November 2013,
in Ben & Jerry's production in 2009 were cage-free. In the US
Unilever was listed in a pdf called ‘Companies that test on
in 2010, all Ben & Jerry's ice cream sold in pint containers was
animals' produced by People for the Ethical Treatment of Animals
made with certified cage-free eggs."
and updated 11/11/13. The companies were on the list because
However, this left some areas of the company's business which
they have not eliminated tests on animals for their entire line of
still used eggs from caged hens. (ref: 41)
cosmetics and household products. (ref: 38)
Animal testing of food for health benefits (June 2013)
Product containing slaughterhouse by-products (2013)
The BUAV released findings in June 2013 of research showing
An Ethical Consumer shop survey, conducted on the 11th
cruel and unnecessary animal tests carried out by some of
November 2013, found that the product Flora Lighter than Light,
the world's leading food giants, Yakult, Danone, Nestlé and
contained pork gelatine, a slaughterhouse by-product. (ref: 42)
(See also ‘Sale of intensively farmed meat' in Factory
Animal experiments have been carried out in an attempt to
identify the ‘health benefits' of certain foods to feed the growing infatuation with ‘super foods'. The animals subjected to the
experiments uncovered included mice, rats, rabbits and pigs. The
Human Rights
research is recent, having been published in the past two years.
Human rights abuses by palm oil supplier (23 August 2011)
Unilever was named by the BUAV for experiments involving
On 23rd August 2011 it was reported on the Rainforest Rescue
Hoodia gordonii, a spiny African shrub (which is already used as
website, that the small village of
a weight management supplement for the treatment of obesity),
Sungai Beruang on the Indonesian island of Sumatra had been
rabbits and mice were subjected to a reproductive toxicity test.
stormed by 700 armed soldiers from the notorious special forces
Pregnant rabbits and mice were force fed extracts of the plant
unit Brimob, and the Wilmar Group's security forces. Wilmar
throughout their pregnancy for 25 days. The day before the
International was reported to be one of the world's biggest palm
animals were due to give birth, they and their unborn foetuses
oil companies and one of the major suppliers to Unilever, one of
were killed and examined.
the world's biggest palm oil processors, which used palm oil it
Unilever was also named in an experiment in which piglets
in almost all of it's products. The raid on Sungai Beruang was
were given an extract of Lipton's tea to see if it could counter
reported to result in hundreds of people fleeing "to escape the
diarrhoea caused by the Ecoli stomach bug. Eight of the month-
guns and bulldozers" and much of the village being destroyed. 40
old animals died, with severe diarrhoea to blame in at least seven
people from the ethnic group of the Suku Anak Dalam, which had
of the cases. (ref: 39)
lived in the area for generations, were reported to be missing.
Rainforest Rescue was calling on supporters to contact Unilever
and request that they reconsider their collaboration with Wilmar
and replace the palm oil in its products with native fats. (ref:
Among suppliers outside the factory, 20 of the 48 interviewed
said Unilever's supplier code (which required at a bare minimum
(See also ‘Rated "fair" by Oxfams Behind the Brands
an adherence to local laws) had never been mentioned. At one
scorecard' in Climate Change above.)
supplier, employees worked four hours' overtime a day, six days
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
a week, for 10 months: well in excess of a legal national limit of
200 hours a year. Another said that offering excessive overtime gave it a competitive advantage.
Workers rights issues at factory in Vietnam (January 2013)
A report by Oxfam in January 2013 revealed evidence of poor
Unilever said it was disappointed by the outcome of the Oxfam
labour practices in Unilever's operations in Vietnam between
report and the problems stemmed from the assumption that
regional operations would follow its global CSR standards. It stated that it would work with its factory in Vietnam to change
The in-depth review by Oxfam of one of Unilever's Vietnam
the way it works.
Factories showed that:
• Wages were insufficient to make savings or support dependants,
However, it was pointed out that Vietnam was just one case
study and that the company had a presence in over 100 countries,
with instances of workers unable to eat adequate diets or afford
directly employing 171,000 employees. Nearly 55% of its business
to keep children in school.
was in emerging markets.
• Suppliers and managers unclear about Unilever's codes of
Unilever stated that it would welcome Oxfam back to the factory
conduct, in some cases only accessible in English.
in two years time to assess improvements made. (ref: 44)
• Workers were too scared to voice grievances or engage in
Child labour likely in vanilla supply chain (May 2011)
freedom of association.
In May 2011 Dutch sustainable development NGO SOMO
• Factory workers employed by a third party were on much
published an overview of Unilever's controversial business
poorer terms and conditions.
practices that occurred in 2010. It focussed on Unilever's use of
• Suppliers with employees working illegal overtime hours.
vanilla from Madagascar in its ice cream. Vanilla production is
Oxfam researchers were given access to the factory at Cu Chi,
plagued by child labour and unsustainable farm gate prices. Two
near Ho Chi Minh city, where 700 workers were directly employed
thirds of EU vanilla imports come from Madagascar.
by Unilever and 800 more were employed by Thang Loi, a third
There were 80,000 smallholder, family-run vanilla farms in
party labour provider. Managers and workers were interviewed
Madagascar. In 2008, growers were getting 6.6% of the export
on site and off site; 48 suppliers were also interviewed, with
price. In 2010 it was reported that growers were earning a dollar
three selected for in-depth research. The results, published with
a day. 97,000 children aged 5-17 were economically active in
the approval of Unilever, showed the company fell short of the
Sava, a region of Madagascar responsible for the vast majority
standards it set for itself.
of vanilla production.
Although the study found that wages paid by Unilever were in
On the subject of child labour, Unilever responded by saying
excess of the national minimum wage (approximately £45 per
that it was satisfied that its suppliers were not sourcing from
month in 2011) and the international poverty line of $2 (£1.20)
producers that resort to child labour. It made no comment on low
per day, wages still did not meet the basic needs of employees
farm income despite the fact that it sourced 8% of Madagascar's
and their families.
vanilla. Low farm income was related to child labour because
The minimum wage itself, said the report, "lags behind a
vanilla prices had plummeted, so growers were forced to rely on
their children for unpaid work in the fields.
rapidly-rising cost of living . meeting only 40% to 46% of workers' minimum expenses per month." Of workers in the Cu
However, the report stated that the ethical standards of Unilever's
Chi factory, 80% said they needed another source of income to
(first tier) suppliers were not effective because they could monitor
feed their families. One worker recounted having to take two
the work of farmers further down the chain. 6,000 individual
of her three children out of school to work as a consequence of
farmers might be indirectly supplying Unilever.
inadequate pay.
SOMO concludes that Unilever was not taking enough
Any such labour issues could be dealt with by a grievance
responsibility for addressing both these issues, despite Unilever's
hotline or the trade union. However, neither were used nor trusted.
awareness of the problems in its vanilla supply chain and its
There was only one state-run trade union in Vietnam, and it was
influence as a major client. It was noted that it had committed too
dominated by senior managers. Similarly, the workers feared that
sourcing Fairtrade vanilla for the minority share of its ice cream
the grievance hotline would simply go straight to the management
(Ben & Jerry's) by 2013 whilst failing to address responsible
and put their job at risk. "We dare not raise our voice through the
sourcing for the majority of its ice cream. (ref: 45)
union leaders because they are paid by the company, they are the
Sexual Harassment at Kericho tea plantation (August
company's people," said one worker.
Conditions for those employed temporarily, by a third party, or
In February 2012 the School of International and Public Affairs,
by suppliers, were even worse. Globally, the number of people
Columbia University, published a report entitled "Allegations of
directly employed by Unilever decreased by nearly a half (45%)
sexual harassment and abuse in Unilever's Kericho plantation,
from 295,000 employees to 164,000 between 2000 and 2009.
Kenya: A case study of due diligence and certification processes".
However, the report states: "The work of 131,000 people did not
Unilever was criticized for not showing due diligence in its
disappear. According to Unilever, in 2009 this work was being
response to allegations of sexual harassment and abuse of female
done instead by 86,000 people that were outsourced and/or under
workers by their male supervisors at its Kericho tea plantation in
temporary contracts."
Kenya. The report claimed that "sexual harassment and coercive
In the Cu Chi factory, 748 of the 1,539 workers (53%) were
sex [are] absolutely standard for all women under forty". The
employed by a third party, Thang Loi – mostly migrants living
paper concludes that "on many dimensions the company took a
in rented accommodation, paid just above minimum wage (only
defensive rather than proactive approach to the allegations, thereby
with cash benefits and overtime did this rise above the local falling short of its own commitments to due diligence." average urban income).
The report also criticized Unilever for forcing female employees
to take pregnancy tests, which Ethical Consumer considered to
be a discriminatory practice.
Difficult issues (poor)
Unilever published a response to the study, dated 17 April 2012,
No discussion was found on Unilevers website about working
written by Rachel Cowburn-Walden. This response argued that
towards payment of a living wage, homeworkers, and freedom
the claims of sexual harassment had not been proven. However,
of association or problems with audit fraud or training for buying
it also highlighted that Unilever had rolled out a human rights
agents on labour standards therefore the company received a poor
training programme and appointed a welfare manager at the
rating in this category.
Kericho plantation. (ref: 46)
Supply Chain Management
Overall Unilever received Ethical Consumer's worst rating for
Worst ECRA rating for supply chain management
supply chain management. (ref: 47)
Unilever was sent a questionnaire in October 2013 requesting
information on its supply chain management. No response was
received. Ethical Consumer searched Unilever's
Pro GM policy statement (November 2013)
and found Unilever's Supplier Code and set of
In November 2013 Ethical Consumer searched the Unilever
website for the company's policy on the use of GM ingredients. The following position statement was found on its website; "We
Supply chain policy (poor)
support the responsible use of biotechnology within the framework of effective regulatory control and provision of information about
The Supplier Code had adequate provisions for child and
its use. The use of this technology to improve food crops can
forced labour. It stated that freedom of association, hours and
bring important benefits to mankind and individual applications
wages should in be accordance with local laws, it did not state
should be judged on their merits.
an upper limit on hours work. Ethical Consumer considered
these provisions inadequate. There was no statement defining
"We acknowledge that the public's view of biotechnology, such
the width and depth the code applied to within its supply chain
as the use of GM ingredients in foods, is still evolving and that
and there was no provisions relating to employment being free
the debate and public acceptance is at different stages in different
from discrimination. Therefore Unilever was considered to have
regions of the world.
a poor supply chain policy.
"Our companies are free to use ingredients derived from modified
crops, which have been approved by the regulatory authorities and which meet our own standards for quality and acceptability.
Stakeholder engagement (poor)
"The decision whether or not such ingredients will be used is made
A search of Unilever's website found no evidence of its
at local or regional level, taking into account public perception,
involvement in multi-stakeholder initiatives or NGOs / NFPs
national legislation, availability and costs of alternatives and
in working to improve workers rights within its supply chain.
attitudes of our customers, including the retail trade." (ref: 40)
The company appeared to be members of several business-led initiatives working on improving workers rights within supply
chains including the Global Social Compliance Programme
Member of WEF (July 2013)
(GSCP) and AIM-PROGRESS.
Unilever was listed as a strategic partner of the World Economic
There was a confidential ethics hotline but this appeared to be Forum, on its website by Ethical
for reporting non-compliance with Business Code Principles.
Consumer in July 2013. The World Economic Forum was a lobby
Due to the lack of stakeholder engagement the company received
group which campaigned for greater economic liberalisation
a poor rating.
and deregulation. ECRA defined the World Economic Forum as a corporate lobby group which lobbied for free trade at the expense of the environment, animal welfare, human rights or
Auditing and reporting (poor)
health protection. (ref: 48)
A search of Unilever's website found there was no evidence of
Member of four lobby groups (2011)
a schedule of audits for its whole supply chain or disclosure of
According to the Unilever viewed
results of any audits completed. There was no commitment to
in 2011, the company was a member of the follwing lobby groups;
audit its whole supply chain.
the European Round Table of Industrialists (ERT), the International
Its website stated "Based on our assessment of supplier risk,
Chamber of Commerce (ICC), TransAtlantic Business Dialogue
we may request further verification from suppliers in the form (TABD), the World Business Council for Sustainable Development of self-assessments and audits to verify that their operational
(WBCSD) and the World Economic Forum (WEF). (ref: 40)
practices meet our Supplier Code requirements". It continued
by stating that if practices did not meet its requirements then
Worst ECRA rating for likely use of tax avoidance
suppliers would need to take action to achieve compliance.
strategies (November 2013)
Unilever said it was a continuous process but said in cases of
non-cooperation or final non-compliance, it would cease doing
In November 2013 Ethical Consumer viewed the Unilever family
tree on the corporate website Hoovers.com. This listed a number
business with that supplier.
of subsidiaries Ethical Consumer to be considered at high risk of
It said that it engaged with other industry peers to "deploy a
being used for tax avoidance purposes due to the company type
common approach to supplier assessments that is recognised
and the fact that they were located in jurisdictions considered by
across our industry.This facilitates a process where suppliers
Ethical Consumer to be tax havens.
can confidentially share their audit reports on the principle that
These included a management, a holding and security brokers
‘an audit for one is an audit for all'. This reduces unnecessary
and dealers subsidiaries based in Switzerland plus an advertising
duplication and complexity and accelerates the process of assessing
company based in the Channel Islands.
suppliers". There was no mention of costs. Unilever was considered to have a poor rating for auditing and reporting.
Based on this evidence Unilever was considered likely to be
using tax avoidance strategies and received Ethical Consumer's worst rating in this category. (ref: 33)
Excessive directors' pay (2012)
certified organic by the Soil Association and the USDA. As the
According to Unilever's 2012 Annual Report, in 2012 the CEO
company had a turnover of less than £8m and was providing an
was paid £6,030,000 and the CFO was paid £3,878,000.
environmental alternative it received Ethical Consumer's best
Ethical Consumer regarded payments of over £1 million as
rating for environmental reporting. (ref: 51)
excessive. (ref: 49)
Criticised by ActionAid for having subsidiaries in tax
havens (October 2011)
Supply Chain Management
ActionAid published a FTSE 100 Tax Haven Tracker in October
Best ECRA rating for supply chain management
2011 which tracked how many of the subsidiaries of the FTSE
100 companies were in tax havens. It uncovered that Unilever
In November 2013 a questionnaire was sent to Pukka Herbs
had 696 subsidiaries, 34% of which were in developing countries
asking for its supply chain policy. Ethical Consumer received
and 26% of which were in tax havens.
no reply. A search was made of Pukka Herbs website, for the company's supply chain policy. No
According to ActionAid corporate tax avoidance, one of the
supply chain policy was found. The company sold products
main reasons companies use tax havens, was having a massive
ranging from skincare creams to tea. Most of the products had
impact on rich and poor countries alike. Developing countries,
been certified organic by the Soil Association, it also sold some
it said currently lose three times more to tax havens than they
Fairtrade certified teas. The Soil Association certification scheme
receive in aid each year. Chris Jordan, ActionAid's tax justice
included some provisions for workers rights.
expert said: "ActionAid's research showing the use of tax havens by Britain's biggest companies raises serious questions they
Pukka Herbs received Ethical Consumer's best rating for supply
need to answer. Tax havens have a damaging impact on the UK
chain policy due to the fact it had an effective if not explicit
exchequer, the stability of the international financial system, practice and a turnover of less than £8m. (ref: 51)and vitally on the ability of developing countries to raise tax revenues which would lift them out of poverty and make them
less dependent on aid."
Company Ethos (+ve)
The use of tax havens facilitates tax avoidance and evasion,
All organic products (November 2013)
which undermines the revenue bases of both developing and
In November 2013, Ethical Consumer viewed Pukka Herbs
developed countries. Additional revenues are urgently needed
which stated that "all our herbs
both to invest in the fight against poverty and to tackle the deficits and products are certified organic by the Soil Association and the
incurred during the financial crisis in rich countries. Chris Jordan USDA". (ref: 51)continued: "When multinationals use tax havens to avoid paying their fair share, ordinary people in both poor and rich countries
Product sustainability (+ve)
are left to pick up the bill. Spending on doctors, nurses and other
Organic Product (+ve)
essential services gets cut for those who need it most. Tax havens
Organic and Fairtrade (November 2013)
might provide the lure of financial secrecy and low tax rates for
Ethical Consumer viewed Pukka herbs website in November
big companies, but at a time when all countries are desperate for
2013 and found that it sold teas certified by the Soil Association
revenues, the UK government can't afford to turn a blind eye."
and Fairtrade Foundation - black teas, green teas, chai and
ActionAid was calling on the government to urgently rethink its
Morning Time. (ref: 51)
current proposals to relax UK anti tax haven rules. The Treasury
Fairtrade Product (+ve)
itself estimated these changes would result in an £840 million
(See also ‘Organic and Fairtrade' in Organic Product (+ve)
tax break for multinational companies that used tax havens. With
both developing and developed countries bearing the brunt of debilitating losses, ActionAid said the UK must ensure the G20 takes the decisive action it promised on tax havens at the London
Punjana tea (including loose)
summit in 2009. (ref: 50)
Owned by Punjana Ltd
Product sustainability (+ve)
Other Sustainability Features (+ve)
Rainforest Alliance (November 2013)
Worst ECRA rating for environmental reporting
According to the Unilever website viewed in November 2013,
its Lyons tea was all to be Rainforest certified by the end of
In November 2013 a questionnaire was sent to Punjana Ltd
asking for its environmental report. Ethical Consumer received no reply. A search was made of Punjana Ltd
Pukka Herbs teas [O,F]
com, for the company's environmental report. No environmental report was found. Punjana Ltd received Ethical Consumer's
Owned by Pukka Herbs
worst rating for environmental reporting due to the fact it had a turnover of over £8 million and had no environmental report or
information available on its website. (ref: 52)
Best ECRA rating for environmental reporting (November
2013)
Supply Chain Management
In November 2013 a questionnaire was sent to Pukka Herbs
Worst ECRA rating for supply chain management
asking for its environmental report. Ethical Consumer received
no reply. A search was made of Pukka Herbs website,
In November 2013 a questionnaire was sent to Punjana Ltd
for the company's environmental report. The
asking for its supply chain policy. Ethical Consumer received no
company's website stated that all of its herbs and porducts were
reply. A search was made of Punjana's website,
com, for the company's supply chain policy.
pet food. While organic pet food addressed factory farming issues,
A statement was found which stated "As always, great care is
it was still a product containing animal which Ethical Consumer
taken to source these teas and herbs from the finest producers considered to be an animal rights issues. The company therefore in the world, and from growers who share our ideals in treating
lost a whole mark in this category. (ref: 54)
workers fairly, and giving regard to proper wages, healthcare and education". There was also a paged called "Ethical Sourcing"
which explained that health care, education and housing was
Supply Chain Management
provided on its estates. It also stated that its tea pickers were "paid
Best ECRA rating for Supply Chain Management
more for their tea leaves than most other leading tea brands".
As a company with a turnover of more than £8million Ethical
In November 2013 a questionnaire was sent to Steenbergs
Consumer expected Punjana Ltd to have a more rigorous supply
Organic asking for its supply chain policy. Ethical Consumer
chain policy and there received a worst rating in this category.
received no reply. A search was made of Steenbergs Organic
two co.uk, for the company's supply chain policy. An ethical policy was located which included adequate clauses on prohibiting
Steenbergs organic and FT tea
forced labour, freedom of association, and employment free
from discrimination. The clause on child labour was considered
inadequate due to the fact "child" was not defined in accordance
Owned by Steenbergs Organic
with International Labour Organisation's (ILO) definition. The
Steenbergs Organic, Steenbergs Limited, 6 Hallikeld Close, Barker
clauses on working hours and living wages were also considered
Business Park, Melmerby, Ripon, HG4 5GZ, United Kingdom
inadequate due to the fact they were only required to meet local or national laws. However since its establishment in 2003 the
company was registered with FLO-Cert GmbH and The Fairtrade
Foundation to trade in and sell Fairtrade tea products, it was also one of the few businesses to be registered to trade in and sell
Best ECRA rating for Environmental Reporting
Fairtrade spices and herbs. According to its website over 80% of
its raw material purchased were organic and much of it Fairtrade
In November 2013 a questionnaire was sent to Steenbergs
as well. Due to the fact the company was considered to be a
Organic asking for its environmental report. Ethical Consumer
small company with a turnover of less than £8million and had
received no reply. A search was made of Steenbergs Organic
an effective if not explicit policy it received Ethical Consumer's
website, for the company's
best rating for supply chain management. (ref: 53)
environmental report. An environmental policy was found which included four aims:
Product sustainability (+ve)
1. To strive for zero environmental impact from our business
Organic Product (+ve)
Sustainability features (November 2013)
2. To be organic in all we do
In November 2013 Ethical Consumer viewed Steenbergs
3. To think about the environmental impact of the ways in
and found that the company sold
which we work, then to strive for the best practical environmental
Fairtrade and Organic tea - green tea, Darjeeling, Assam, Earl
Grey, Peace Tea. (ref: 54)
4. Good packaging
Fairtrade Product (+ve)
The company also had information on sourcing, transport &
(See also ‘Sustainability features' in Organic Product (+ve)
travel, packaging & waste, energy & IT, building, and carbon
costs. Steenbergs demonstrated excellent understanding of its main environmental impacts.
It stated: "Our environmental principles are deeply held, so
Traidcraft tea [F]
the factory incorporates many eco-features, including low water usage toilets, 100% green energy, solar tubes, natural linoleum,
Owned by Traidcraft plc
carbon neutral carpet tiles and phone services from an ethical
Traidcraft plc, Media Officer, Kingsway, Gateshead, Tyne and
phone co-operative.
Wear, NE11 0NE, UK
Steenbergs offsets its excess carbon footprint, including all
Traidcraft plc is owned by Traidcraft Foundation (51%)
transport in, staff travel (to and from work) and transport outwards through Climatecare. We believe that we are one of the only UK
food businesses that already has a zero carbon footprint, and we
have been so since 2006. There's still more to be done, but we're
Middle ECRA rating for environmental reporting
working on this - more recycling, better packaging and solar
heating are all being addressed."
In November 2013 Ethical Consumer viewed Traidcraft Plc's
Due to the fact the company had a turnover of less than £8 million
Annual Impact and Performance Report 2013 which included a
and was providing an environmental alternative it received Ethical
segment on environmental performance. It stated that Traidcraft's
Consumer's best rating for environmental reporting. (ref: 53)
"respects all people and the environment", and promoting environmental responsibility had long been a dimension of its work.
It stated that it recognised the challenges faced with development
work and environmental impacts of its activites.
Sells pet food (November 2013)
The report included dated and quantified targets on carbon,
In November 2013 Ethical Consumer viewed Steenbergs website,
airfrieght, gas / electricity usage, packaging, waste, sales materials,
and found that the company sold organic
office paper, staff travel and climate change. The report also
included some discussions around each of the targets and stated
and largely the reason why we are asked to explain our policy.
how targets were being met.
Small holders in West Africa, for example, often grow, process
This was all seen as very positive by Ethical Consumer. However
and supply palm oil in a sustainable manner and we would prefer
the report did not appear to have been independently verified to focus on these supply chains, actively seeking to develop and which Ethical Consumer would expect for a company to receive
switch to Fair Trade supply chains over time."
a best rating.
Ethical Consumer considered this a positive and well thought
Traidcraft had a turnover of £13m which was above the
out position on palm oil and Traidcraft did not lose marks for the
level for which an exemption is applied in the environmental
climate change, habitats and resources and human rights impacts
reporting category for companies engaged in providing social
associated with palm oil production as a result. (ref: 75)
and environmental alternatives as Traidcraft is.
Supply Chain Management
Traidcraft was awarded Ethical Consumer's middle rating for
Best ECRA rating for supply chain management
its environmental reporting. (ref: 73)
A search was made of the Traidcraft website, traidcraft.co.uk,
in November 2013. As all the company's products were Fairtrade
certified, the company received Ethical Consumer's best rating for supply chain management. (ref: 76)
Sale of leather (November 2013)
In November 2013 Ethical Consumer viewed Traidcrafts shop
online and found that it sold some products made from leather. Ethical Consumer downloaded the company's Purchasing Policy
Company Ethos (+ve)
2012 which stated:
Fairtrade company (November 2013)
"Traidcraft believes in the desirability of good welfare practices
A search was made of the Traidcraft website, traidcraft.co.uk, in
in the production of raw materials of animal origin (e.g. leather,
November 2013. As all the company's products were Fairtrade,
bone, hair, silk, honey). In partnership with suppliers, Traidcraft
the company received a positive mark in Ethical Consumer's
will seek to use materials from sources that achieve good practice
Company Ethos category. (ref: 76)
in animal welfare. "
Product sustainability (+ve)
Whilst the desirability for good welfare practices was seen as
positive, the fact that the company was engaged in the sale of
Fairtrade Product (+ve)
slaughterhouse by-products such as leather was seen as an animal
Fairtrade certification (November 2013)
rights issue. (ref: 74)
In November 2013, Ethical Consumer viewed Traidcraft's
website which sold tea that was certified by the Fairtrade
Foundation. (ref: 76)
Human Rights
Fairtrade company operating in oppressive regimes
Yogi Tea green tea [O]
Owned by Yogi Tea GmbH
In November 2013 Ethical Consumer viewed Traidcrafts
Development Reveiw 2013. It stated that the company worked in
Yogi Tea GmbH, Burchardstraße 24, D-20059 Hamburg,
Sri Lanka, Vietnam, India, Thailand and Bangladesh. Each country
was on Ethical Consumer's oppressive regimes list at the time of
Yogi Tea GmbH is owned by Kit Holding BV
writing. However as the company only produced fair trade products
owned by Siri Singh Sahib Corp
it was considered to have a positive impact on communities and
owned by Sikh Dharma International
did not receive any marks against it. (ref: 74)
Sikh Dharma International, 2545 Praire Road, Eugene, Oregon,
Palm oil policy (February 2013)
97402-970, USA
Traidcraft responded to an information request from Ethical
Consumer for its palm oil policy in February 2013 with the
following information:
"Traidcraft understand and share the concerns regarding the use
of palm oil in food products both from a health perspective and
Worst ECRA rating for environmental reporting
also from a wider environmental perspective .
Yogi Tea's website, was searched
From the perspective of health - Historically, palm oil
by ECRA for an environmental policy in November 2013. The
was introduced into many food products as an alternative to
website stated that "YOGI TEA® was committed to providing
hydrogenated fats when this became a big health issue several years
the highest quality ingredients while also protecting the earth's
ago. It is a functional ingredient and it is not always possible to
find an alternative. We are replacing or reducing palm oil in our natural resources. The herbs and spices used in their teas were
grown in controlled organic environments wherever possible. The
products as far as we can. An example of this is the 2012 re-launch
website discussed the broader environmental benefits of organic
of Geobar where palm oil was replaced by sunflower oil.
farming. Yogi tea was packaged in 100% recycled paperboard
From the perspective of environmental concerns - We use
and was shipped in cases made of 100% recycled cardboard. Yogi
certified sustainable palm oil in our products acknowledging that Tea printed all of its packaging with environmentally-friendly, for small quantities and derivative palm oil products the purchase
vegetable-based inks.
of Green Palm certificates is often the only option, being bound by the policies and constraints of our manufacturers. We also acknowledge that often the reputation of palm oil is unfairly
However, no further information regarding an environmental
tarnished by the actions of large multi nationals in the far east
policy, the organisation's key environmental impacts and future reduction targets could be found. Yogi Tea therefore received Ethical Consumer's worst rating for environmental reporting. (ref: 77)
Jacksons of Piccadilly teas [F]
Supply Chain Management
See Jacksons of Piccadilly Limited above
Worst ECRA rating for supply chain management
(November 2013)
Yogi Tea's website, was searched
Lift Instant Tea
by ECRA for a supply chain management policy in November
See Typhoo Tea Ltd above
2013. No information could be found. Yogi Tea therefore received Ethical Consumer's worst rating for its supply chain management. (ref: 77)
Arms & Military Supply
See Typhoo Tea Ltd above
Own US contract security firm (November 2013)
According to an article on viewed
PG Tips tea [S]
by ECRA in November 2013, Akal Security was owned by Sikh Dharma International. According to Akal Security's website,
See Unilever above
Akal Security was one of the largest contract security companies in the United States and specialised
Punjana tea [FT]
in providing security for critical federal government facilities, state and local government agencies and military installations.
See Punjana Ltd above
Akal's capabilities included the design, installation, and integration of electronic security, surveillance and access control systems. (ref: 78)
Ridgways organic tea [O]
See Typhoo Tea Ltd above
Politics
Company Ethos (+ve)
Ridgways tea (F)
All products are organic (November 2013)
Yogi Tea's website, was viewed by
See Typhoo Tea Ltd above
ECRA in November 2013. It stated that all 70 of the company's herbs and spices were 100% organically grown. (ref: 77)
Steenbergs organic tea [O]
Product sustainability (+ve)
See Steenbergs Organic above
Organic Product (+ve)
Organic (2013)
Taylors of Harrogate Teas
According to the company website viewed
by ECRA in November 2013, Yogi Teas were certified organic. See Bettys & Taylors Group Ltd above(ref: 79)
Teapigs tea
Clipper Fairtrade tea [F]
See Teapigs Ltd above
See Clipper Teas Ltd above
Tetley Original tea [S]
Clipper organic tea [O]
See Teapigs Ltd above
See Clipper Teas Ltd above
Tetley tea
Clipper tea
See Teapigs Ltd above
See Clipper Teas Ltd above
Thompson's organic green tea [O]
Dragonfly organic teas [O]
See Punjana Ltd above
See Tea Times Holding Ltd above
See Punjana Ltd above
See Typhoo Tea Ltd above
Twinings Fairtrade Breakfast tea
Heath & Heather organic tea [O]
See Typhoo Tea Ltd above
See Jacksons of Piccadilly Limited above
Heath & Heather teas
Twinings organic tea [O]
See Typhoo Tea Ltd above
See Jacksons of Piccadilly Limited above
Twinings tea
See Jacksons of Piccadilly Limited above
StopFortnumAndMasonFoieGrasCruelty.com (7 September 2011) (561553)
Typhoo QT instant
26 - Associated British Foods Plc Corporate
Communications:2013 Annual Report (11 November 2013)
See Typhoo Tea Ltd above
27 - Clean Clothes Campaign press release:building collapse
(29 April 2013) (1330252)
Typhoo tea [S]
28 - Labour Behind the Label:Killer Jeans: A Report on
Sandblasted Demin (April 2011) (555902)
See Typhoo Tea Ltd above
29 - Associated British Foods Plc Corporate Communications:
Policy on Genetically Modified (GM) Ingredients (11 November 2013) (1335394)
30 - Spinwatch:Independence of nutritional information? The
See Bettys & Taylors Group Ltd above
British Nutrition Foundation (22 March 2010) (557049)
eston Foundation
censured for links to political donations (1 April 2010) (552920)
1 - Cafédirect Corporate Communications:Annual Report (2012)
33 - Hoovers 2013:online commerce page (26 June 2013)
co.uk (5 November 2013) (1335196)
34 - Unilever Corporate Communications:Sustainable Living
Plan 2012 (2012) (1335299)
(8 January 2008) (518993)
Unilever Fined for Polluting California Air With Deodorant
co.uk (5 November 2013) (1335225)
Spray (12 February 2010) (539931)
36 - Ecologist, The (online):UK companies linked to devastating
Indian mine (19 June 2009) (553085)
6 - Koninklijke Wessanen nv (AKA Royal Wessanen) Corporate
July 2012) (1321527)
38 - PETA - Companies that test on animals:CompaniesDoTest.
pdf (22 November 2007) (517163)
clipper-teas.com (5 November 2013) (1335195)
39 - BUAV :BUAV condemns cruel animal experiments by
major food companies to prove ‘health benefits' (21 June 2
9 - Hampstead Tea & Coffee Co Ltd Corporate Communications:
September 2011) (562071)
41 - Humane Society of the United States:Tell Ben & Jerry's to
help animals (23 August 2006) (301321)
42 - ECRA shop survey:ECRA shop survey (25 November 2008)
43 - Rettet den Regenwald eV:The bloody products from the
house of Unilever (23 August 2011) (922979)
44 - Oxfam:Labour Rights in Unilever's Supply Chain: From
13 - Hampstead Tea & Coffee Co Ltd Corporate
compliance to good practice. An Oxfam study of labour
Communications:Hampstead representative (12 November
45 - SOMO Reports:Unilever - overview of controversial
14 - Higher Living T
business practices 2010 (May 2011) (564222)
46 - Allegations of sexual harassment and abuse in Unilever's
15 - Jacksons of Piccadilly Limited Corporate Communications:
Kericho plantation, Kenya:A case study of d:2 August 2012
16 - Associated British Foods Plc Corporate
October 2013) (1335164)
Communications:2013 CSR Report (11 November 2013)
2013 members list (8 July 2013) (1332303)
17 - Oxfam International:Behind the Brands (September 2013)
49 - Unilever Corporate Communications:Annual Report 2012
18 - EIRIS News Release:Corporate Ethics Overview
50 - Actionaid:FTSE 100 tax haven tracker (October 2011)
(September 2010) (1327420)
July 2011) (558979)
pukkaherbs.com (5 November 2013) (1335229)
co.uk (7 March 2011) (552411)
(5 November 2013) (1335240)
behind the trade in ‘novelty' reindeer meat (15 January
steenbergsorganic.net/ (5 November 2013) (1335232)
22 - Associated British Foods Plc Corporate Communications:
steenbergs.co.uk (11 November 2013) (1335350)
Ethical Standards for Products (11 November 2013)
55 - Bettys & Taylors Group Ltd Corporate Communications:
Environmental Policy (11 November 2013) (1335421)
56 - Bettys & Taylors Group Ltd Corporate Communications:
1 November 2013)
August 2011) (561132)
57 - Bettys & Taylors Group Ltd Corporate Communications:
Bettys and Taylors Ethical Trading Policy (September 2011) (1335171)
April 2011) (554279)
59 - Tata Global Beverages Corporate Communications:
tatapetrodyne.in (15 November 2013) (1335721)
61 - Financial Express (India):Will look into Tata Group's JVs
with Singapore Airlines, AirAsia, if required: CCI (16 November 2013 (1335760)
62 - Tata Motors Corporate Communications:68th Annual Report
2012-2013 (2013) (1335715)
63 - Ecologist, The (online):report - Whats in your cuppa (22
June 2011) (556339)
tatainternational.com (15 November 2013) (1335708)
66 - Who Profits?:Land Rover (25 June 2013) (1331738)67 -
accountabilitycounsel.org:Tea Plantation Workers Call on Tata and Tetley to Stop Human Rights Abuses (5 July 2013) (1332931)
68 - Health & Safety Exec:International chemical firm
prosecuted over multiple incidents (10 April 2013) (1335676)
70 - International Defence Directory:IDD (2011) (1331630)71 - forbes.com:India's Dirty War (10 May 2010) (543979)72 - T
(15 November 2013) (1335742)
73 - Traidcraft plc Corporate Communications:Traidcraft Impact
Report (2013) (1335969)
74 - Traidcraft plc Corporate Communications:Development
Review (2013) (1335972)
75 - Traidcraft plc Corporate Communications:Palm oil policy (8
February 2013) (1328458)
co.uk (5 November 2013) (1335204)
78 - Sikh Dharma International Corporate Communications:
Ownership ref (October 2012) (1336104)
eu (18 November 2013) (1335809)
Herbal, fruit and rooibos tea – The stories behind the company ratings
Clearspring Mu tea
Clipper Fairtrade & organic tea
Owned by Clearspring Ltd
Clearspring Ltd, Unit 19A , Acton Park Industrial Estate, The
Owned by Clipper Teas Ltd
Vale, London, W3 7QE
Clipper Teas Ltd, Beaminster Business Park, Broadwindsor Road,
Beaminster, Dorset, DT8 3PR, England
Clipper Teas Ltd is owned by Koninklijke Wessanen nv (AKA
Royal Wessanen)
Best Ethical Consumer rating for environmental reporting
(November 2013)
Koninklijke Wessanen nv (AKA Royal Wessanen), Communications
In November 2013 a questionnaire was sent to Clearspring Ltd
Manager, Beneluxlaan 9, 3500 HS Utrecht, The Netherlands
asking for its environmental report. Ethical Consumer received
Clipper Teas Ltd is also owned by Delta Partners (28%)
no reply. A search was made of Clearspring Ltd website,
Koninklijke Wessanen nv (AKA Royal Wessanen) also owns
s environmental report.
Clipper organic herbal tea [O]
Under a section titled Food, Safety and Environmental Standards,
it said that all of its foods met vegan standards, as certified by Environment
the Vegan Society. The company was also an affiliate member Environmental Reporting
of IFOAM, the International Federation of Organic Agriculture
Worst ECRA rating for environmental reporting
Movements. The Clearspring goal was to get organic food back on
the dining table and it sold a number of products certified organic.
A written request by ECRA for the company's environmental
Due to the fact the company had a turnover of less than £8m and
report in November 2013 received no response. A search was made
was providing an environmental alternative it received Ethical
by ECRA on the website November
Consumer's best rating for environmental reporting. (ref: 1)
2013 for a copy of the company's environmental report. No such
document could be found. At the time of writing, the company had a turnover of over £8 million, and therefore was not exempted
Supply Chain Management
from being rated on this category. As a result, it received ECRA's
Best ECRA rating for supply chain management
worst rating for environmental reporting. (ref: 2)
In November 2013 a questionnaire was sent to Clearspring Ltd
Palm oil policy (November 2013)
asking for its supply chain policy. Ethical Consumer received
According to the CSR section of the Wessanen website viewed
no reply. A search was made of Clearspring Ltd website,
in November 2013, "We are committed to switching our palm
for the company's supply chain policy. No
oil to RSPO certified sustainable palm oil (RSPO certified
supply chain policy was found. Clearspring sold Japanese and
organic food products and was certified by the Soil Association. segregated palm oil for organic and GREEN PALM certificates
The Soil Association's organic certfication included some for conventional) during 2012-14."provisions for workers. Given that Clearsping had a turnover of
However Ethical Consumer did not take into account future
less than £8 million and had an effective if not explicit policy
commitments to source sustainable palm oil as a result of the
towards addressing workers rights issues within its supply chain
fact the negative effects of palm oil production had been apparent
it received Ethical Consumer's best rating for supply chain
since 2005. Royal Wessanen therefore lost half marks in Ethical
management. (ref: 1)
Consumer's rating system in the categories of climate change, habitats and resources and human rights. (ref: 3)
Habitats & Resources
Company Ethos (+ve)
(See also ‘Palm oil policy' in Climate Change above.)
Vegan company (November 2013)
In November 2013 Ethical Consumer viewed Clearspring's
it stated that all of its products
Human Rights
vegan standards, as certified by the Vegan Society. (ref: 1)
(See also ‘Palm oil policy' in Climate Change above.)
Supply Chain Management
Worst ECRA rating for supply chain management
(November 2013)
The Clipper Teas website viewed on
4 November 2013, had a number of tea products which carried the Fairtrade Mark. However there were a number of products,
notably teas that did not have Fairtrade certification. Clipper did not respond to a request by Ethical Consumer for a copy of its supply chain policy, nor could any indication of a supply chain policy in regard to these products be found on the company's website. As a result, Ethical Consumer gave the company a worst
rating for supply chain management. (ref: 4)
Dragonfly organic herb & rooibos
Owned by Tea Times Holding Ltd
Sold products containing GMOs (November 2013)
Tea Times Holding Ltd, PO Box 5927, Newbury, Berkshire,
In November 2013 a questionnaire was sent to Royal Wessanen
RG20 9FY, UK
asking for its policy on genetically modified organisms (GMO). Ethical Consumer received no reply. A search was made of Royal
Wessanen website,for the company's policy
on genetically modified organisms. We found a Non-GMO Policy Best ECRA rating for environmental reporting (November
dated April 2013 on
On 12 November 2013, Ethical Consumer made a search of Tea
Times Holding Ltd brands websites;
"This policy applies to Wessanen EU own branded products,
and for information on the company's
organic and conventional.
environmental reporting. No such document could be found.
Some products were organic and Dragonfly sold Fairtrade tea
Our products do not contain any GMOs, GMO ingredients or
through its brand.
ingredients derived from GMOs."
Due to the fact the company was a small company providing social
The company sold products in outside the European Union and
and environmental alternatives, it received Ethical Consumer's
therefore it was assumed that they may contain GMOs. (ref: 3)
best rating for environmental reporting. (ref: 6)
Product sustainability (+ve)
Organic Product (+ve)
Supply Chain Management
Fairtrade & Organic (November 2013)
Best ECRA rating for supply chain management
According to the company website
viewed by ECRA in November 2013, Clipper produced Fairtrade
and organic teas which were certified by the Fairtrade Foundation
On 12 November 2013, Ethical Consumer made a search of Tea
Times Holding Ltd brands websites:
and the Soil Association. (ref: 4)
and for information on the company's
Fairtrade Product (+ve)
supply chain management. No such document could be found.
(See also ‘Fairtrade & Organic' in Organic Product (+ve)
Some products were organic and Dragonfly sold Fairtrade tea
through its brand.
Due to the fact the company was a small company with an
Dr Stuart's herbal teas
effective if not explicit practice to ensure workers' rights within its supply chain, it received Ethical Consumer's best rating in
Owned by Only Natural Products Ltd
this category. (ref: 7)
Only Natural Products Ltd, Kithurst Barns, Storrington, West Sussex, RH20 4HT, UK
Product sustainability (+ve)
Organic Product (+ve)
Organic certified product (November 2013)
According to the viewed by
Worst ECRA rating for environmental reporting
Ethical Consumer on 12th November 2013, the company produced
organic teas which were certified organic by the Organic Food
A search was made of Only Natural Products brands websites,
Federation. (ref: 8)
Higher Living Tea and Dr Stuarts website, in November 2013, for the company's environmental report. No information could be
Equal Exchange Organic Rooibos
found on either website regarding any policy on the environment. Some of Higher Living Teas were ceritifed organic. Although
Only Natural Products had a turnover of less than £8m it was not
Owned by Equal Exchange Trading Ltd
considered to be providing a social or environmental alternatives
Equal Exchange Trading Ltd, 2 Commercial Street, Edinburgh,
and therefore Only Natural Products received Ethical Consumer's
EH6 6JA, Scotland
worst rating for environmental reporting. (ref: 5)
Supply Chain Management
Best ECRA rating for environment reporting (November
Worst ECRA rating for supply chain management
In November 2013 Ethical Consumer viewed Equal Exchanges
A search was made of Only Natural Products brands websites,
website, for the company's
Higher Living Tea and Dr
environmental report. No report could be found however the
Stuarts in November 2013 for the
company's website did state that it believed organic was better
companies supply chain management policies. No information
and that its farmers only used traditional methods of growing,
could be found on either website regarding any policy on supply
reducing the need for expensive farm inputs and exposure to
chain management. Due to the fact the company did not have an
harmful pesticides. Due to the fact it also only sold Fairtrade
effective if not explicit policy regarding workers' rights Only
and organic products and had a turnover of less than £8m it
Natural Products received Ethical Consumer's worst rating for
was considered to be providing an environmental and social
suplly chain management. (ref: 5)
alternative and therefore received Ethcial Consumer's best rating
alternative to the mainstream, it received Ethical Consumer's
for environmental reporting. (ref: 9)
best rating for environmental reporting. (ref: 11)
Supply Chain Management
Human Rights
Best ECRA rating for supply chain management
Palm oil policy (November 2013)
In November 2013 Ethical Consumer asked Essential Trading
In November 2013 Ethical Consumer viewed Equal Exchange's
for a copy of their palm oil policy. The policy stated that Essential
website, for the company's supply
sourced palm oil certified by Roundtable on Sustainable Palm Oil
chain policy. The company's website stated that it only sold organic
(RSPO). In light of recent information it was removing palm oil
and Fairtrade certified products. The Fairtrade mark ensured that from its Essential brand products where possible and had recently
an independently verified code of conduct for workers existed, sourced palm fat free vegan crunchy which formed the basis of at the time of writing. Given that Equal Exchange was a small
many of its muselis. Essential's supplier of palm fruit oil, Aarhus
company with an effective if not explicit practice it received Ethical
United UK (formerly Anglia Oils Ltd), was a founder member of
Consumer's best rating for supply chain management. (ref: 9)
the RSPO which was working closely with the World Wide Fund for Nature to ensure sustainability of palm oil production. The
RSPO had established ‘Principles & Criteria for Sustainable Palm
Company Ethos (+ve)
Oil Production' which included preserving threatened species and
Worker's Co-operative (November 2013)
high conservation value habitats.
In November 2013 Ethical Consumer viewed Equal Exchange's
Its supplies were sourced via a plantation management company
website and found that it was a workers co-operative. (ref: 9)
that had a zero burning policy.
All products fairtrade (November 2013)
Although Ethical Consumer would not ordinarily accept RSPO
In November 2013 Ethical Consumer viewed Equal Exchange's
certification of suppliers as an adequate measure to mitigate the
and found that it only sold
human and environmental risks of palm oil production, due to
Fairtrade and organic products. (ref: 9)
the fact that in addition to this the company provided ethical alternatives and named its supplies, it did not lose marks for the
Product sustainability (+ve)
use of palm oil. (ref: 12)
Organic Product (+ve)
Supply Chain Management
Organic and Fairtrade product (November 2013)
Best ECRA rating for supply chain management
According to the Equal Exchange website viewed in November
2013, their Organic Rooibos tea was Fairtrade certified and
In November 2013 Ethical Consumer sent Essential Trading
organic. (ref: 10)
Co-operative Ltd a questionnaire about its supply chain.
Fairtrade Product (+ve)
The company responded by stating that it "actively sources
(See also ‘Organic and Fairtrade product' in Organic
products from organic co-operatives, Fairtrade initiatives and
Product (+ve) above.)
ethical supplier companies who specialise in creating education and schemes for the quality of life of their worker members and
Essential herbal teas [F,O]
families. Some like Zaytoun or Café Rebelde offer political stability to communities and access to international trade. Some
Owned by Essential Trading Co-operative Ltd
brands offer triple the market price for products, some offer
Essential Trading Co-operative Ltd, Marketing Co-ordinator,
kindergartens, drought and flood projects, or simply a guaranteed
Unit 3, Lodge Causeway Trading Estate, Fishponds, Bristol,
market for their produce. Many are involved in groundbreaking
environmental schemes".The company also stated that its supply chain involved hand picked ethical co-operatives – chosen for
their human rights initiatives and that it developed long term
relationships with ethical suppliers and trade with co-operatives
Best ECRA rating for environment report (November
and independents.
Given that the company had a turnover of less than £8m and
In November 2013 a questionnaire was sent to Essential Trading
had a effective if not explicit policy addressing workers rights
Co-operative Ltd asking for its environmental report. Ethical
issues within its supply chain, it received Ethical Consumer's
Consumer received a reply which stated the company did not
best rating in this category. (ref: 11)
have an environmental report.
Ethical Consumer viewed Essential Trading Co-operative
Ltd website, and found that
Company Ethos (+ve)
the company's mission was to operate a sustainable buisness
Company is a workers' co-operative (November 2013)
providing ethically sourced products within a workers co-operative
According to its company website,
environment and its objective was to protect the environment.
which was viewed by Ethical Consumer in November 2013,
The company's ethos also included environmental commitments
the Essential Trading Co-op Ltd was a workers' co-operative,
such as 100% vegetarian and vegan; GM Free; Fairtrade,
collectively owned by its members, which operated on a non-
sustainable, recycled, organic and eco friendly products; palm
hierarchical and egalitarian basis. (ref: 11)
fat, where used was sustainably sourced; power was provided by Ecotricity at its retail outlets Harvest; packaging was made using
Product sustainability (+ve)
sustainable materials; all products were freighted by either land or
Organic Product (+ve)
sea - never by air; and the warehouse was fitted with solar PV.
Organic and Fairtrade product (2013)
Due to the fact the company had a turnover of less than £8m
According to the company website
and was considered to be providing an environmental and social
viewed by ECRA in November 2013, all Essential products were
100% vegetarian, and its range of herbal teas was organic and
received Ethical Consumer's worst rating for supply chain
biodynamic certified and Fairtrade Foundation certified (except management. (ref: 14)
for Fennel which was just organic certified). (ref: 13)
Product sustainability (+ve)
Fairtrade Product (+ve)
(See also ‘Organic and Fairtrade product' in Organic
Organic Product (+ve)
Product (+ve) above.)
Certified organic (November 2013)
In November 2013 Ethical Consumer viewed Salus Haus UK
Floradix/Salus Organic Herbal
website, it stated that its herbal teas
were certified organic. (ref: 15)
Owned by Salus-Haus GmbH & Co KG
Hambleden Herbs Herbal teas [O]
Salus-Haus GmbH & Co KG, Postfach 1180, D-83044, Bruckmuhl,
Owned by Hambleden Herbs
Hambleden Herbs, Unit 6, South Park Business Centre, Park
Street,, Cambs, PE16 6AE
Worst ECRA rating for environmental reporting
(November 2013)
In November 2013 a questionnaire was sent to Salus-Haus
Best ECRA rating for environmental reporting (November
GmbH & Co KG asking for its environmental report. Ethical
Consumer received no reply. A search was made of Salus-Haus
In November 2013 Ethical Consumer viewed Hambleden
GmbH & Co KG website,for the company's
Herb's website, and found the
environmental report. An environmental report was found dated
company's environmental policy. It stated that the company did
2009-2011. The environmental report stated that the company
not use aeroplanes to fly spices or teas around the world instead
used organic products where it could stating that for organic
prefering to use ships. It was also committed to recycling its
goods it generally followed the BNN guidelines ( Bundesverbände
waste paper and cardboard, often using second hand boxes to
Naturkost Naturwaren – the Association of Specialized Organic
post its products in. The company also made efforts to reduce
Processors, Wholesalers and Retailers). According to the report
its use of packaging.
the percentage of organic herbs used stood at around 82%. The
Hambleden Herbs was also an organic company.
company did not use any genetically modified ingredients. The
Ethical Consumer considered Hambleden Herbs to be providing
report also talked about how it mitigated against its impacts
an environmental alternative and it therefore received a best rating
regarding electricity, heat, water and waste materials.
in this category. (ref: 16)
The report also included environmental guidelines which it
expected employees to follow.
While the company was considered to show reasonable
Supply Chain Management
understanding of its main impacts, the company did not have any
Best ECRA rating for supply chain management (October
quantified future targets nor did it have a report dated in the last 2013)
two years, therefore it received Ethical Consumer's worst rating
In October 2013 Ethical Consumer viewed Hambleden Herb's
for environmental reporting. (ref: 14)
website, and found the company's environmental policy which stated:
"The social impacts of our business are also very important
Human Rights
to us, and along with the clear environmental benefits, are part
Operations in oppressive regimes (November 2013)
of the reason for buying and supplying organic materials. For
In November 2013 Ethical Consumer viewed Salus-Haus
farmers to switch to organic farming methods they must grow
and found that the company had
using organic methods for 3 years before they are allowed to sell
offices based in Russia and Nigeria. At the time of writing both a crop as organic. This requires significant investment by them countries were on Ethical Consumer's oppressive regimes list.
and they need the assurance that they will have customers at the
end of that 3 year process. That is why we prefer to have long
Supply Chain Management
term agreements with our suppliers, enabling farmers to securely invest for the future and continue to provide jobs for their local
Worst ECRA rating for supply chain management
In November 2013 Ethical Consumer viewed Salus-Haus
Hambleden Herbs had a turnover of less than £8 million and
website, for the company's supply chain
was considered to have an effective if not explicit practice at
management policy. No policy could be found. On the UK version
addressing workers rights within its supply chain and therefore
of its it stated that "Salus co-operates
received Ethical Consumer's best rating for supply chain
with farmers by subsidising their work in the cultivation of organic
management. (ref: 16)
crops and with the local people who gain valuable employment". It ran its farms in accordance to strict biological cultivation
guidelines in which no pesticides or fertilizers were used. "In
Company Ethos (+ve)
turn this contributes to the environmental preservation of local
Organic company (October 2013)
eco-systems and ensures the well-being of local communities".
In October 2013 Ethical Consumer viewed Hambleden Herbs
There was no certification scheme in place and no mention of and found that the company workers rights. Given that the company had a turnover of more
only sold 100% organic products. (ref: 16)
than £8m it would be expected to have a policy guaranteeing workers rights within its supply chain. Therefore the company
Product sustainability (+ve)
Heath & Heather organic tea [O]
Fairtrade Product (+ve)
Owned by Typhoo Tea Ltd
Organic certified (November 2013)
Typhoo Tea Ltd is owned by Apeejay Tea Group
In November 2013 Ethical Consumer viewed Hambleden Herbs
owned by Apeejay Surrendra Group
found that the company
sold herbal teas which were organic certified. (ref: 16)
Apeejay Surrendra Group, Apeejay House, 15 Park St, Kolkata 700016, India
Apeejay Tea Group also owns Heath & Heather teas and London
Hampstead Tea herbal tea [F,O]
Fruit & Herb and Ridgways tea
Owned by Hampstead Tea & Coffee Co Ltd
Hampstead Tea & Coffee Co Ltd, PO Box 2448, London, NW11 7DR
Environmental Reporting
Worst ECRA rating for environmental reporting
Ethical Consumer searched Apeejay Surrendra Group's website,
for an environmental policy in November
Best ECRA rating for environmental reporting (November
2013. The ‘corporate citizen' section of the group's website
discussed recycling and waste across its supply chain, in addition
In a phone conversation with Ethical Consumer on 12 November
2013, a representative of Hampstead Tea & Coffee confirmed to its carbon emissions, which focused on shipping tea and IT.
The group reported changing its UK tea ports as an attempt to
that the company's turnover was less than £8 million. This, along
reduce its carbon emissions, and it discussed how it was reducing
with the fact that the company only sold organic and Fairtrade
its carbon footprint in relation to IT and servers. According to
products, meant that it received Ethical Consumer's best rating
Typhoo's website, Typhoo had achieved zero tea waste and nine
for environmental reporting. (ref: 17)
of the group's tea estates were Rainforest Alliance Certified and
Sustainable Farm Certified.
Supply Chain Management
However, in regard to discussing environmental issues relating
to Appejay Surrendra Group's other businesses, no information
Best ECRA rating for supply chain management
could be found. Further discussion about the company's carbon
footprint, climate change, water use and issues associated with
During a phone conversation with Ethical Consumer on 12
sustainable agriculture would be expected. It was therefore felt that
November 2013, a representative of Hampstead Tea & Coffee
confirmed that all the company's products were certified Fairtrade. the company did not fully understand its environmental impacts.
No future, quantified environmental reduction targets were found,
The Fairtrade mark guarantees that an externally regulated code
and no independently verified environmental report was provided.
of conduct for workers exists.
The company therefore received Ethical Consumer's worst rating
As the company's turnover was less than £8 million and it
for environmental performance. (ref: 18)
was offering environmental and social alternatives, Hampstead was awarded Ethical Consumer's best rating for supply chain
management. (ref: 17)
Human Rights
Operations in oppressive regimes (November 2013)
According to Apeejay Surrendra Group's website,
Company Ethos (+ve)
which was viewed by Ethical Consumer
All company products were certified organic & Fairtrade
in November 2013, Apeejay Surrenda had operations in the
following countries:
During a phone conversation with Ethical Consumer on 12
India, Russia, Iran, Nigeria and Pakistan. Ethical Consumer
November 2013, a representative of Hampstead Tea & Coffee
Co confirmed that all its products were certified Fairtrade by considered these countries to be oppressive regimes at the time
of writing. (ref: 18)
the Fairtrade Labelling Organisation and approved to carry the Demeter biodynamic agriculture logo. (ref: 17)
Supply Chain Management
Worst ECRA rating for Supply Chain Management
Product sustainability (+ve)
Organic Product (+ve)
In October 2013 a questionnaire was sent to Apeejay Surrendra
Fairtrade and Organic (November 2013)
Group asking for its supply chain policy. Ethical Consumer
A conversation with a representative from Hampstead Tea on 12
received no reply. A search was made of Apeejay Surrendra
November 2013 stated that all its teas were organic and Faritrade
Group website, for the company's
certified. (ref: 17)
supply chain policy.
Fairtrade Product (+ve)
(See also ‘Fairtrade and Organic' in Organic Product (+ve)
Supply chain policy (poor)
There was no supply chain policy which listed the International
Labour Organisation's core conventions. Therefore Apeejay was considered to have no supply chain policy.
Stakeholder engagement (rudimentary)
Apeejay's website stated that 9 of its tea estates had been
certified by Rainforest Alliance as well as a few of its tea estates
being certified by Fairtrade Foundation. Typhoo Tea Limited (a
subsidairy of Apeejay) was also a member of the Ethical Tea
Some of the company's businesses, for example AB Agri,
Partnership (ETP). There was no mention of an independent
engaged with the Round table for Sustainable Palm Oil to source
complaints process for employees to feedback on working
palm oil sustainably by purchasing Green Palm Certificates.
As a business wide commitment to sourcing sustainable palm
oil was not yet implemented, and considering the fact that the
Auditing and Reporting (poor)
negative effects of palm oil have been known since 2005, ABF lost half marks in Ethical Consumer's rating system in the
There was no information on Apeejay's website about audits
categories of climate change, habitats & resources and human
of its supply chains.
rights. (ref: 22)
Rated "poor" by Oxfams behind the brand scorecard
Difficult issues (poor)
There was no information on Apeejay's website about training
In September 2013 Ethical Consumer viewed the most recent
for buying agents, audit fraud, illegal freedom of association or
"Behind the brand" scorecard produced by Oxfam part of its
payment of living wage.
GROW campaign which sought to evaluate the world's top 10 most powerful food and beverage companies. The campaign aimed to challenge the companies to begin a "race to the top" to
Overall the company received Ethical Consumer's worst rating
improve their social and environmental performance.
for supply chain management. (ref: 19)
Associated British Foods (ABF) was ranked last out of ten
Product sustainability (+ve)
companies in the scorecard. The company was rated in seven areas based on information publically available and marked out
Organic Product (+ve)
of ten for each area.
Organic (November 2013)
According to the report Associated British Foods was bad for
The Heath & Heather website was viewed in November 2013 and
there were five Soil Association organic teas listed: peppermint, assessing the impact it has on producers, communities and the
planet. The company scored even worse on supporting women
echinacea, green tea, camomile, nettle. (ref: 20)
and land rights and came bottom of the pile for climate change.
The company scored
Jacksons of Piccadilly teas [F]
1/10 for its land policies:
Owned by Jacksons of Piccadilly Limited
1/10 for policies on women:
Jacksons of Piccadilly Limited is owned by Associated British
2/10 for policies on farmers:
2/10 for policies regarding workers:
owned by Wittington Investments Ltd (55%)
1/10 for policies on climate change:
Wittington Investments Ltd, Weston Centre, Bowater House, 68
3/10 for transparency:
Knightsbridge, London, SW1X 7QTJacksons of Piccadilly Limited is also owned by Garfield Weston
Due to the fact Associated British Foods had not received best in
any of the categories it lost marks in Ethical Consumer's climate
Associated British Foods Plc also owns Twinings herb teas
change, human rights and workers rights categories.
In October 2013 Oxfam released a report called ‘Sugar Rush'
which urged Associated British Foods along with two other food
and beverages giants to adopt a zero-tolerance policy on land grabs.
Worst ECRA rating for environmental reporting
It stated that sugar, along with soy and palm oil, were driving
large-scale land acquisitions and land conflicts at the expense of
In November 2013 Ethical Consumer searched Jackson's of
small-scale food producers and their families. Oxfam's report
Piccadilly's website, for the
exposed the lack of transparency by food and beverage giants,
company's environmental policy. All of the company's products
were certified Fairtrade with the exception of its ‘White Tea' making it difficult for the public to hold companies accountable.
product. The Fairtrade mark provided some provisions for the environment and ‘more' sustainable agriculture. However, it would
Pollution & Toxics
be expected that the company addressed environmental issues
Pollution fine (2010)
associated with agriculture further, in addition to addressing the
The EIRIS Corporate Ethics Overview published in Autumn 2010
company's environmental impacts as a whole. As the company
stated that Associated British Foods subsidiary George Weston
did not provide an externally verified environmental policy, did Foods had been fined Aus 67,000 (USD 63,000; EUR 49,000; not discuss its key environmental impacts, and did not provide
GBP 67,000) by the Australian Land and Environment Court for
future reduction targets, Jackson's of Piccadilly received Ethical
polluting a the Peel River in September 2008. The prosecution was
Consumer's worst rating for environmental reporting. (ref: 21)
brought by the Australian Department of Environment, Climate Change and Water in response to a leak of animal fat and oil into the
Peel River. The leak left more than 2 kilometre slick that persisted
Use of unsustainable palm oil (November 2013)
for 9 days. The presiding judge ordered George Weston Foods to
In November 2013, Ethical Consumer searched Associated
pay a penalty of AUD 67,000 to Tamworth Regional Council to
British Food's website, for a palm oil policy.
use for an environmental project. He also ordered the company
The company's 2013 CSR report was downloaded. The report
to pay prosecution costs of AUD 30,000 and publish notices in
contained a CSR overview table which discussed the use of palm
the press outlining details of the offence. George Weston Foods
oil. It stated that Associated British Foods was committed to
all businesses using Certified Sustainable or Identity Preserved had already paid out AUD 38,217 in clean up costs. palm oil by 2015.
The story had originated from the NSW Environment, Climate
Change and Water Dept press release 09/07/10 (ref: 24)
Habitats & Resources
No cotton sourcing policy (2011)
Retail of non-FSC products (March 2011)
Primark (which was a subsidairy of Associated British Foods)
In February 2011 Ethical Consumer emailed Heal & Son Ltd (a
stated that it was unable to respond to Ethical Consumer's written
subsidairy of Wittington Investments) and attached a questionnaire
request in June 2011 for its cotton sourcing policy. Ethical
that included questions regarding the company's wood sourcing
Consumer searched the company's websites,
policy. The company did not respond. Its
co.uk and in July 2011 for this
co.uk, displayed some products made from wood marketed as
information, but none could be found, nor any mention of the
being from sustainable sources, but also sold many that were
issues surrounding cotton.
not. Purchasing Forest Stewardship Council certified wood was not mentioned. According the the Environmental Investigation
According to the Environmental Justice Foundation (EJF)
Agency report "Putting the Brakes on Drivers of Forest
website, viewed by Ethical Consumer
Destruction", published in December 2009, timber, pulp and paper
in February 2011, Uzbekistan was the third largest exporter of
were one of four top commodity markets associated with tropical
cotton in the world, and Europe was its major buyer (EJF quoted
deforestation and degradation. Heal & Son Ltd consequently lost
UN data which stated that Europe received almost a third of all
a mark in the habitats and resources category. (ref: 26)
cotton sold by Uzbekistan). The website stated that forced child labour, human rights violations and excessive pesticide use were
(See also ‘Use of unsustainable palm oil' in Climate Change
"rife" in Uzbek cotton production. It was also said to have caused
an "environmental catastrophe of astonishing proportions" as a
Sale of reindeer meat - impact on wild predators and stress
result of its impact on the Aral Sea, reported to be 15% of its
to reindeer through herding methods (January 2013)
According to the Viva! website, viewed
January 15th 2013, ‘The shocking secrets behind the trade in
Due to the high proportion of cotton on the British market likely
‘novelty' reindeer meat' Fortnum & Mason (a subsidairy of
to have come from Uzbekistan and the prevalence of child labour
Wittington Investments) was selling the ‘Edible' brand of reindeer
in its production, Primark lost half a mark in the workers' rights
pate from Sweden. Viva! had uncovered concerns that the growing
category. Due to the impacts of the widespread use of pesticides
popularity of reindeer meat in Britain was causing the destruction
in cotton production worldwide it also lost half a mark in the
of large wild predators including wolves, wolverines, lynxes,
pollution and toxics category.
foxes and bears with cubs.
According to the International Service for the Acquisition of
Agri-Biotech Applications (ISAAA), a non-profit pro biotech
It also reported that reindeer suffer from modern herding methods.
organisation, genetically modified cotton accounted for almost In Nordic countries, they are often herded with snowmobiles,
motorcycles and even helicopters, causing a huge amount of
half of the 33 million hectares of global cotton planted in 2009.
Due to the prevalence of GM cotton in cotton supply chains and the lack of any evidence that the company avoided it, it was
Fortnum & Mason, said Viva!, was selling reindeer meat as a
assumed that the company's cotton products contained some
‘novelty', in itself popularising the consumption of meat from
GM material. (ref: 25)
wild animals, and in-turn exerting potentially disastrous pressure on populations already suffering from the threats of climate
No cotton sourcing policy (March 2011)
change, urban encroachment, pollution and poaching - as well
In February 2011 Ethical Consumer emailed Heal & Son Ltd (a
as their natural predators.
subsidairy of Wittington Investments) and attached a questionnaire that included a question regarding the company's cotton sourcing
Viva! was calling on its supporters to contact the company
policy. The company did not respond. Its website,
telling them to stop stocking the product. (ref: 27)
co.uk, displayed a number of products made from cotton and no mention was made of whether the company had any policies
relating to its cotton sourcing.
According to the Environmental Justice Foundation website,
Uses animals for research (November 2013)
viewed by Ethical Consumer in February
In November 2013, Ethical Consumer searched Associated
2011, Uzbekistan was the third largest exporter of cotton in the
British Food's website for an animal testing policy. The ‘ethical
world, and Europe was its major buyer. The website stated
statement' section of the website stated that ‘ABF avoided the
that forced child labour, human rights violations and excessive
use of animal testing wherever possible. In each of the markets
pesticide use were "rife" in Uzbek cotton production. It was also
where it was active, it complied with all relevant laws and only
said to have caused an "environmental catastrophe of astonishing
used animals for research where it was a legal requirement.
proportions" as a result of its impact on the Aral Sea, reported to be 15% of its former volume.
The company therefore received negative marks for conducting
Due to the high proportion of cotton on the British market
or commissioning testing on animals. (ref: 28)
likely to have come from Uzbekistan and the prevalence of child
No animal testing policy (January 2009)
labour in its production, Heal & Son Ltd lost half a mark in the
British Sugar did not respond to a request by Ethical Consumer
workers rights category. Due to the impacts of the widespread
in December 2009 for a copy of its animal testing policy, neither
use of pesticides in cotton production worldwide it also lost half
was one apparent on the company's website,
a mark in the and pollution and toxics category.
co.uk, when viewed by Ethical Consumer in January 2009. As a
According to the International Service for the Acquisition of
large player in the UK sugar market, without a policy to confirm
Agri-Biotech Applications (ISAAA), a non-profit pro biotech otherwise, Ethical Consumer assumed that the company was
organisation, genetically modified cotton accounted for almost involved with funding research into sugar some of which was half of the 33 million hectares of global cotton planted in 2009.
likely to involve testing on animals. The company also retailed
Due to the prevalence of GM cotton in cotton supply chains and
artificial sweeteners, which were routinely tested on animals.
the lack of any evidence that the company avoided it, it was
assumed that the company's cotton products contained some
Worst ECRA rating for animal testing policy (2011)
GM material. (ref: 26)
A search of the Primark website, in July
2011 revealed that the company had received awards in Ireland
the company has subsidiaries in the following five countries
for its own brand sun lotion and a concealer. No animal testing
which Ethical Consumer considered to be oppressive regimes
policy could be found on the company's website. The company
at the time of writing: Philippines, Thailand, China. India, and
responded to this rating in August 2011 with the following
Vietnam. (ref: 32)
statement: ‘Primark is against animal testing. Primark and our
own label manufacturers do not commission animal testing on
Factory collapse (April 2013)
any Primark own brand products or ingredients. Our own brand
In April 2013 a building in Bangladesh that housed several
cosmetics and toiletry product range have not been tested on
garment factories used by multinational corporations collapsed
animals by us, or by our own brand manufacturers." However, in
the absence of a fixed cut-off date for the testing of ingredients, killing at least 300 people and injuring over 800.
the company received Ethical Consumer's worst rating in this
The eight-story Rana Plaza building in Savar, on the outskirts
category. (ref: 25)
of the capital Dhaka contained three factories and a shopping mall.
A press release from the Clean Clothes Campaign stated that
Sale of non-organic, non free range meat (August 2011)
workers' rights activists had managed to enter the ruins of ‘Rana
According to the George Weston Foods company (a subsidairy of
Plaza' and found labels and documentation linking the factories
Associated British Foods) website,
with major retailers including Primark which in the same week
au, it sold meat under the brand KR Castlemaine®. No mention
had announced record profits.
was made of whether any of the meat it sold was organic or free range, therefore it was assumed that the company was involved
"It's unbelievable that brands still refuse to sign a binding
in selling factory farmed meat. (ref: 30)
agreement with unions and labour groups to stop these unsafe working conditions from existing. Tragedy after tragedy shows
Sale of foie gras (2011)
that corporate-controlled monitoring is completely inadequate,"
According to the PETA UK website viewed in September
2011, PETA's vegan campaigns officer had changed her name said Tessel Pauli from Clean Clothes Campaign.
to StopFortnumAndMasonFoieGrasCruelty.com in protest at the
Workers had complained about cracks appearing in the walls
company's insistence on continuing to sell goose foie gras in its
days before the accident but managers ordered them back to
store and its restaurants, despite stating in 2008 that it would no
work. The Clean Clothes Campaign have alleged that the floors
longer sell duck foie gras. PETA was urging supporters to email
where "illegally built."
the company to protest. All major supermarkets in the UK have
Campaigners were now calling on brands sourcing from
refused to stock foie gras. Sir Roger Moore had also joined forces
Bangladesh to sign up to the Bangladesh Fire and Building
with PETA once again and had fired off a letter to the retailer, Safety Agreement. The CCC, together with local and global before featuring on a PETA ad which was placed at Piccadilly
unions and labour rights organisations had developed a sector-
Circus tube station.
wide programme for action that includes independent building
Deprived of everything that is natural to them, ducks and geese
inspections, worker rights training, public disclosure and a
who are used in foie gras production suffer from frustration and
long-overdue review of safety standards. It is transparent as well
stress. They are crammed into tiny pens or individual cages fouled
as practical, and unique in being supported by all key labour
with faeces and blood and often develop skeletal disorders and
stakeholders in Bangladesh and internationally.
respiratory problems as a result of forcefeeding. Pipes are shoved
The labour signatories were calling on all major brands sourcing
down their throats several times a day to force approximately
in the industry to sign on to the initiative in order to ensure its
two kilograms of grain, maize and fat into their stomachs. In
rapid implementation. The programme has the potential to save
human terms, that is the equivalent of roughly 20 kilograms of
the lives of hundreds of thousands of workers currently at risk
pasta per day.
in unsafe and illegally built factories. (ref: 33)
The pipes sometimes puncture the birds' throats, causing them
(See also ‘No cotton sourcing policy' in Pollution & Toxics
unbearable pain and making it impossible to drink. Pumps used
to force food into the birds' stomachs can cause severe tissue
Criticised for use of ‘workfare' labour (August 2011)
damage and internal bleeding. This painful overfeeding process
According to an article on the Corporate Watch
can even cause the birds' internal organs to rupture. Those who
‘Unemployed people ‘bullied' into unpaid
survive the forced-feedings suffer intensely as their livers swell
work at Tesco, Primark and other multinationals', dated August
to up to 10 times their normal size. After several weeks of this
12th 2011, unemployed people were being sent to work without
torture, the birds are hung upside down and slaughtered, and their
pay in multinational corporations, one of which was Primark, by
livers are sold as foie gras. (ref: 31)
Job centres and companies administering the government's welfare
reforms. Some were working for up to six months while receiving
unemployment benefit of £67.50 a week or less. The article said
(See also ‘Sale of non-organic, non free range meat' in
that people were sent to Primark by contracted employment
Factory farming above.)
companies through the previous government's Flexible New
(See also ‘Sale of reindeer meat - impact on wild predators
Deal for up to six months and that this would be continued in the
and stress to reindeer through herding methods' in
recently started Work Programme. Primark did not comment. In
Habitats & Resources above.)
an interview a woman who was given a placement in Primark for
(See also ‘Sale of foie gras' in Factory farming above.)
six months, under the previous government's welfare programme,
says her work was the same as that of other paid staff and that she was not given a job at the end of it. She also says she was told
Human Rights
her benefits would be stopped if she did not attend. Campaigners
(See also ‘Rated "poor" by Oxfams behind the brand
argue that such work placements provide companies with free
scorecard' in Climate Change above.)
labour, undercut existing jobs and that people are "bullied" into
(See also ‘Use of unsustainable palm oil' in Climate Change
them. A spokesperson for the Boycott workfare campaign said:
"These placements are not designed to help people into full-time
Operations in oppressive regimes (November 2013)
According to Associated British Food's 2013 Annual Report,
paid work but they serve to increase organisations' profits. They of which British Sugar (a subsidairy of Associated British Foods) provide a constant stream of free labour and suppress wages by
was said to be a member. In the article a representative of the
replacing paid workers with unpaid workers. People are coerced,
International Association for the Study of Obesity was quoted
bullied and sanctioned into taking the placements. Placements
as saying that the Foundation "did a big piece of work for the
in the public sector and charities are no better and are making
Food Standards Agency reviewing ‘influences on consumer food
volunteering compulsory. This is taking away the right of a person
choices' which conveniently left out any review of the influence
to sell their own labour and their free will to choose who they
of marketing and advertising techniques". A representative of
volunteer their time for." (ref: 34)
the Campaign Against Trans Fats in Food commented on two
Supply Chain Management
documents published by the Foundation on his area of expertise
"The first is a briefing sheet and is very balanced.The other is a
Worst ECRA rating for supply chain management
submission to the Scottish parliament on a bill to limit trans fats,
and essentially it says to do nothing", which coincides with the
Jackson's of Piccadilly's website,
industry view, according to the representative.
co.uk, was searched for a supply chain management policy in
November 2013. All of the company's products were certified
The Foundation was said to be open about its involvment
Fairtrade with the exception of its ‘White Tea' product. The
in lobbying, stating that it aimed to "help shape and support
company was phoned by Ethical Consumer in November 2013
and questioned why this was. They stated that there was a limited
The article stated that "many of the Foundation's staff move
supply of White Tea, and they could not source Fairtrade white
between the organisation and the food industry" and that food
tea at present. The Fairtrade mark ensured that an independently
companies often direct people to the Foundations work, claiming
verified code of conduct for workers existed. However, as the that it is an independent source of information.
White Tea was not certified Fairtrade, it would be expected that a
The article detailed the involvement with the Foundation of
supply chain management policy would be provided that ensured
several other large, named, food companies. (ref: 36)
adequate workers and human rights across the supply chain.
Charity Commission ruling for political donations (April
2010)
Jackson's of Piccadilly therefore received Ethical Consumer's
According to an article on the website Civil Society,
worst rating for supply chain management. (ref: 21)
published in April 2010, the Charity
Commission had ruled against trustees of the Garfield Weston
Foundation (GWF) following an investigation regarding political
donations by Wittington Investments Limited (WIL), a company
GM policy (November 2013)
79.2% owned by the Foundation. It was said to have made
Ethical Consumer searched Associated British Food's website
donations to the Conservative Party totalling £800,000 between
for a policy on genetically modified organisms. An undated Policy 1993 and 1999 and another of £100,000 in 2004. Between 2001
on Genetically Modified (GM) Ingredients was downloaded. The and 2007 it was said to have also made five and six-figure donations company recognised the differing views on GMOs within different
to the European Foundation, the Centre for Policy Studies and the
countries and stated it strove to meet consumer expectations as
Labour Euro-Safeguards Campaign, all of which were claimed
they varied, country by country, as well as complying with local
to have political links.
regulations on the use and labelling of GM ingredients.
The Commission was said to have found that shareholders of
It stated that the majority of the food products sold to consumers
the GWF, and thus the charity, had not been consulted on the
in Europe, Australia and New
donations "due to an oversight". According to the article, the Commission found that "prior to 2006 the trustees of the charity
Zealand did not contain GM ingredients. In a handful of the
who were also directors of WIL had breached their duties by
thousands of products it sold, GM oils were present in the wider
failing to raise the issue with their fellow trustees". In 2006 the
supply chain, but the company had not been able to establish
trustees were said to have passed a resolution allowing WIL to
make political donations without the charity's consideration.
certain that the oils it sourced were non-GM.
The Commission was said to have found this to be in breach of
In regard to GM crops for animal feed, ABF stated that as GM
their duties. (ref: 37)
crops had been cleared by UK and EU regulatory bodies as safe
for both animal and human consumption, these formed part of
Tax avoidance in Zambia (February 2013)
the company's offerings. It also sourced assured non-GM crops
It was reported in February 2013 that Associated British Foods,
where demanded by consumers.
one of Britain's biggest multinationals, was avoiding paying
The company's enzymes business used GM microorganisms in
millions of pounds of tax in Zambia.
the manufacturing process, but no GM material was said to be
present in the final product.
New research from campaign group ActionAid released showed
that a subsidiary of ABF contributed virtually no corporation tax
The company therefore received negative marks for for use
to the state's exchequer between 2007 and 2012, and none at all
of GM ingredients in animal feed and in human grade food
for two of those years.
prdoucts. It also received a mark in animal rights for supplying
The firm, Zambia Sugar, posted record pre-tax profits and its
animal feed. (ref: 35)
huge plantation was increasing its capacity to produce more
(See also ‘No cotton sourcing policy' in Pollution & Toxics
sugar for markets in Europe and Africa. Yet it paid less than
0.5% of its $123m pre-tax profits in corporation tax between
2007 and 2012.
Member of "independent" food information charity (22
According to an article in the Guardian newspaper the company
March 2010)
benefited from generous capital allowance and tax-relief schemes
An article on the Spin Watch website, spinwatch.org.uk, dated
in Zambia, but the investigation also found that it funneled around
22 March 2010 and credited to the British Medical Journal,
a third of its pre-tax profits to sister companies in tax havens,
outlined criticisms made against the British Nutrition Foundation,
including Ireland, Mauritius and the Netherlands. Tax treaties
between Zambia and some of those countries meant the state's
report discussed the following of the company's environmental
revenue authorities were unable to charge their normal tax on
impacts: greenhouse gases, water, waste, sustainable sourcing of
money leaving their shores.
raw materials. The company had set targets to train small holder
ActionAid estimated that the tax haven transactions of this one
farmers in sustainable practices and had set targets for each raw
British headquartered multinational deprived Zambia of a sum 14
material it sourced such as sugar or tea.
times larger than the UK aid provided to the country to combat
The report contained several quantified targets for 2020 including
hunger and food insecurity.
to source 100% of agricultural raw materials sustainably by
Chris Jordan, a tax specialist at ActionAid and co-author of the
report, said: "This is a really shocking case where the Associated
Selected performance data was independently assured by
British Foods group has gone to great lengths to ensure it pays
virtually no corporation tax in a very poor country. Tax avoidance
Unilever received Ethical Consumer's best rating for
is not victimless financial engineering. In Zambia 45% of children environmental reporting. (ref: 41)
are malnourished and two-thirds of the population live on less than $2 a day." (ref: 38)
Climate Change
Rated "fair" by Oxfams Behind the Brands scorecard
Worst ECRA rating for likely use of tax avoidance
strategies (November 2013)
In September 2013 Ethical Consumer viewed the most recent
In November 2013 Ethical Consumer viewed the Wittington
"Behind the brand" scorecard produced by Oxfam as part of its
Investments Ltd family tree on the corporate website Hoovers.
GROW campaign which sought to evaluate the world's top 10
com. This listed a number of subsidiaries Ethical Consumer
most powerful food and beverage companies. The campaign
to be considered at high risk of being used for tax avoidance
aimed to challenge the companies to begin a "race to the top" to
purposes due to the company type and the fact that they were
improve their social and environmental performance.
located in jurisdictions considered by Ethical Consumer to be tax havens.
Unilever was ranked 2nd out of 10 companies in the scorecard.
The company was rated in seven areas and marked out of ten
These included three holding companies in Luxembourg,
investment companies in Luxembourg and Jersey and several business service subsidairies in Jersey and Guernsey. Wittington
According to the report Unilever scored:
Investments receieved Ethical Consumer's worst rating for likely
3/10 for its land policies - Unilever needed to explicitly commit
use of tax avoidance strategies due to the fact it had two or more
to addressing land disputes within its supply chain.
high risk subsidaries based in tax havens. (ref: 39)
4/10 for policies on women - Unilever needed to understand
Excessive directors' pay (November 2013)
where women were most vulnerable within its supply chain.
Associated British Food's 2013 Annual Report was downloaded
7/10 for policies on farmers: Unilever needed to treat farmers
from the company's website, The reported
more fairly.
stated that executive director George Weston received a total of
7/10 for policies regarding workers: Unilever needed to ensure
£2,181,000 in remuneration in 2013, and John Bason £1,441,000
suppliers were implementing key labour rights.
in 2013. Ethical Consumer considered remuneration above one million pounds to be excessive. (ref: 32)
6/10 for policies on climate change: Unilver needed to help
farmers respond to climate change.
Product sustainability (+ve)
6/10 for transparency: Unilever needed to be more transparent
Fairtrade Product (+ve)
about its suppliers.
Fairtrade certified (November 2013)
6/10 on water: Unilever needed to set a target for reduction of
Jacksons of Piccadilly's website,
water use through its supply chain.
co.uk, was searched for product sustainability information in
Due to the fact Unilever had not received best in any of the
November 2013. The majority of Jacksons of Piccadilly's teas
categories it lost marks in Ethical Consumer's climate change,
were certified Fairtrade. (ref: 40)
human rights and workers rights categories. (ref: 23)
Pollution & Toxics
Lipton tea
Fined for Polluting California Air With Deodorant Spray
Owned by Unilever
According to an article posted on the Environmental News
Unilever, Unilever House, 100 Victoria Embankment, London,
Service website,a fragrant personal care
EC4Y 0DY, United Kingdom
spray, sold by Conopco (a subsidairy of Unilever) and designed
Unilever is owned by Unilever PLC (50%)
to make men appear to be free of unpleasant body odour, polluted
Unilever PLC, Unilever House, 100 Victoria Embankment,
California air to the degree that the state fined the company
London, EC4Y 0DY, UK
more than $1 million. The California Air Resources Board penalised the company $1.3 million for illegal consumer sales of
Unilever is also owned by Unilever N.V. (50%)
AXE Deodorant Bodyspray for Men. An Air Resources Board
owned by Stichting Administratiekantoor Unilever
spokesman said that the deodorant spray contaminated California
air with the volatile organic compounds used as a propellant and
Stichting Administratiekantoor Unilever N.V., Claude Debussylaan
went on to say deodorant sprays sold in California had a very
24, Amsterdam, 1082 MD, The Netherlands
small specific level of volatile organic compounds (VOCS) that they were permitted to emit and this product exceeded that level.
Between 2006 and 2008, Conopco, sold, supplied and offered for
sale in California more than 2.8 million units of deodorant body
Best ECRA rating for environmental report (2013)
spray that failed to meet the state's clean air standards for aerosol
The Unilever Sustainable Living Plan 2012 was downloaded from
deodorants. According to the Air Resources Board Enforcement
the company's websiteovember 2013. The
Chief James Ryden, "Consumer products, because of their
pervasive use, contribute a growing portion of VOC emissions
animals' produced by People for the Ethical Treatment of Animals
throughout California. Therefore, it's important that every can
and updated 11/11/13. The companies were on the list because
and bottle of product be compliant with ARB's standards." The
they have not eliminated tests on animals for their entire line of
violations resulted in what the Board called "significant excess cosmetics and household products. (ref: 45)emissions" from volatile organic compounds which contribute to
Animal testing of food for health benefits (June 2013)
ground-level ozone, or smog. Exposure to ozone can cause lung
The BUAV released findings in June 2013 of research showing
inflammation, impaired breathing, coughing, chest tightness, cruel and unnecessary animal tests carried out by some of
shortness of breath and worsening of asthma symptoms. Over
the world's leading food giants, Yakult, Danone, Nestlé and
90 percent of Californians were said to still breathe unhealthy
air at some time during the year. (ref: 42)
Animal experiments have been carried out in an attempt to
Shares in Vedanta (2009)
identify the ‘health benefits' of certain foods to feed the growing
The Ecologist published an article on its website,
infatuation with ‘super foods'. The animals subjected to the
org, on 19 June 2009 in which it listed several UK companies which
experiments uncovered included mice, rats, rabbits and pigs. The
owned shares in Vedanta Resources plc. Vedanta was behind the
research is recent, having been published in the past two years.
controversial mine in India's Orissa state which was situated on a
Unilever was named by the BUAV for experiments involving
mountain sacred to local people. The company was given the go-
Hoodia gordonii, a spiny African shrub (which is already used as
ahead to begin mining for bauxite in May 2009. Campaign groups
a weight management supplement for the treatment of obesity),
had warned that the 600-hectare mine would result in ecological
rabbits and mice were subjected to a reproductive toxicity test.
degradation that would threaten the livelihoods of tribal people.
Pregnant rabbits and mice were force fed extracts of the plant
They said that several villages had been razed to make way for
the construction of a refinery, with up to 100 indigenous families throughout their pregnancy for 25 days. The day before the
animals were due to give birth, they and their unborn foetuses
evicted from their land and relocated to ‘rehabilitation colonies'
were killed and examined.
where locals claimed they felt as though they were living ‘in a jail'
with little access to land for farming. A nearby bauxite refinery
Unilever was also named in an experiment in which piglets
which was already in existence had been blamed for causing
were given an extract of Lipton's tea to see if it could counter
health problems, damaging crops and killing livestock.
diarrhoea caused by the Ecoli stomach bug. Eight of the month-old animals died, with severe diarrhoea to blame in at least seven of the cases. (ref: 46)
Unilever Pension Fund was listed in the Ecologist as having
shares in Vedanta. (ref: 43)
Factory farming
Sale of intensively farmed meat (2013)
Products contain triclosan (July 2012)
The US website of Unilever brand
According to the ‘What's in our products' section of
listed several frozen meals on sale when viewed in November
viewed in July 2012, Mentadent P and
2013. Some of these contained meat, and this was not stated to
Mentadent Sensitive toothpastes both contained triclosan.
be free range.
Several studies have shown that triclosan disrupts the thyroid
Unilever UK also owns Peperoni, a spicy pork salami and Bovril
hormone in frogs and rats, while others have shown that triclosan
beef and chicken extracts plus Knorr stocks. None of these were
alters the sex hormones of laboratory animals. Others studies have
listed as containing free range or organic meat. (ref: 47)
shown that triclosan can cause some bacteria to become resistant to antibiotics. (ref: 44)
Use of non free range eggs (2012)
According to its Sustainable Living Plan 2012, Unilever stated
Habitats & Resources
"We aim to move to 100% cage-free eggs for all our products, where
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
allowed by local legislation. In Western Europe our Hellmann's,
Amora and Calvé brands have been 100% cage-free since 2009 and by the end of 2011, 99% of all eggs used in Ben & Jerry's
ice cream mix worldwide were cage-free. Around one-third of
Worst ECRA rating for animal testing policy (November
our mayonnaise portfolio in North America becoming cage-free
Unilever's website, was viewed in November
This suggested that not all its brands were cage free in Western
2013 by Ethical Consumer for its animal testing policy.
Europe, not to mention all its products outside of Western Europe
We found a statement from Unilever:
including non-mayonnaise products in North America. (ref: 41)
"Unilever is committed to the elimination of animal testing.
Use of battery farmed eggs (2011)
We are equally committed to consumer health and safety, and to
According to a press release by the Humane Society of the
the safety of our workforce and the environment. We do not test
United States, dated 23rd August 2006, a campaign had been
finished products on animals unless demanded by the regulatory launched to ask Ben & Jerry's to stop using eggs sourced from authorities in the few countries where this is the law. In such
battery chicken farms in its ice-cream. The company was said
cases, we try to convince the local authorities to change the law.
to have given assurances over the space of a year that it would
Where some testing of ingredients is required by law or currently
switch to free range eggs, but had failed to do so.
unavoidable, we aim to minimise the number of animals used."
In September 2011 the parent company's website,
Due to its use of animal testing and the lack of clarity about
com, was searched and the following information on their eggs
when it was used, for example for medical or cosmetic purposes,
sourcing policy was found:
the company received Ethical Consumer's worst rating in this
"All Ben & Jerry's ice cream sold in Europe has used only
category. (ref: 44)
cage-free eggs since 2004, and globally, 88.3% of all eggs used
Involved in animal testing not required by law (November
in Ben & Jerry's production in 2009 were cage-free. In the US
in 2010, all Ben & Jerry's ice cream sold in pint containers was
According to the PETA website viewed in November 2013,
made with certified cage-free eggs."
Unilever was listed in a pdf called ‘Companies that test on
However, this left some areas of the company's business which
still used eggs from caged hens. (ref: 48)
rapidly-rising cost of living . meeting only 40% to 46% of
workers' minimum expenses per month." Of workers in the Cu Chi factory, 80% said they needed another source of income to
Product containing slaughterhouse by-products (2013)
feed their families. One worker recounted having to take two
An Ethical Consumer shop survey, conducted on the 11th
of her three children out of school to work as a consequence of
November 2013, found that the product Flora Lighter than Light,
inadequate pay.
contained pork gelatine, a slaughterhouse by-product. (ref: 49)
Any such labour issues could be dealt with by a grievance
(See also ‘Sale of intensively farmed meat' in Factory
hotline or the trade union. However, neither were used nor trusted.
There was only one state-run trade union in Vietnam, and it was
dominated by senior managers. Similarly, the workers feared that the grievance hotline would simply go straight to the management
Human Rights
and put their job at risk. "We dare not raise our voice through the
Human rights abuses by palm oil supplier (23 August 2011)
union leaders because they are paid by the company, they are the
On 23rd August 2011 it was reported on the Rainforest Rescue
company's people," said one worker.
website, that the small village of Sungai Beruang on the Indonesian island of Sumatra had been
Conditions for those employed temporarily, by a third party, or
stormed by 700 armed soldiers from the notorious special forces
by suppliers, were even worse. Globally, the number of people
unit Brimob, and the Wilmar Group's security forces. Wilmar
directly employed by Unilever decreased by nearly a half (45%)
International was reported to be one of the world's biggest palm
from 295,000 employees to 164,000 between 2000 and 2009.
oil companies and one of the major suppliers to Unilever, one of
However, the report states: "The work of 131,000 people did not
the world's biggest palm oil processors, which used palm oil it
disappear. According to Unilever, in 2009 this work was being
in almost all of it's products. The raid on Sungai Beruang was
done instead by 86,000 people that were outsourced and/or under
reported to result in hundreds of people fleeing "to escape the temporary contracts."guns and bulldozers" and much of the village being destroyed. 40
In the Cu Chi factory, 748 of the 1,539 workers (53%) were
people from the ethnic group of the Suku Anak Dalam, which had
employed by a third party, Thang Loi – mostly migrants living
lived in the area for generations, were reported to be missing.
in rented accommodation, paid just above minimum wage (only
with cash benefits and overtime did this rise above the local
Rainforest Rescue was calling on supporters to contact Unilever
and request that they reconsider their collaboration with Wilmar
average urban income).
and replace the palm oil in its products with native fats. (ref:
Among suppliers outside the factory, 20 of the 48 interviewed
said Unilever's supplier code (which required at a bare minimum
(See also ‘Rated "fair" by Oxfams Behind the Brands
an adherence to local laws) had never been mentioned. At one
scorecard' in Climate Change above.)
supplier, employees worked four hours' overtime a day, six days
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
a week, for 10 months: well in excess of a legal national limit of 200 hours a year. Another said that offering excessive overtime
gave it a competitive advantage.
Workers rights issues at factory in Vietnam (January 2013)
A report by Oxfam in January 2013 revealed evidence of poor
Unilever said it was disappointed by the outcome of the Oxfam
labour practices in Unilever's operations in Vietnam between
report and the problems stemmed from the assumption that
regional operations would follow its global CSR standards. It stated that it would work with its factory in Vietnam to change
The in-depth review by Oxfam of one of Unilever's Vietnam
the way it works.
Factories showed that:
• Wages were insufficient to make savings or support dependants,
However, it was pointed out that Vietnam was just one case
study and that the company had a presence in over 100 countries,
with instances of workers unable to eat adequate diets or afford
directly employing 171,000 employees. Nearly 55% of its business
to keep children in school.
was in emerging markets.
• Suppliers and managers unclear about Unilever's codes of
Unilever stated that it would welcome Oxfam back to the factory
conduct, in some cases only accessible in English.
in two years time to assess improvements made. (ref: 51)
• Workers were too scared to voice grievances or engage in
Child labour likely in vanilla supply chain (May 2011)
freedom of association.
In May 2011 Dutch sustainable development NGO SOMO
• Factory workers employed by a third party were on much
published an overview of Unilever's controversial business
poorer terms and conditions.
practices that occurred in 2010. It focussed on Unilever's use of
• Suppliers with employees working illegal overtime hours.
vanilla from Madagascar in its ice cream. Vanilla production is
Oxfam researchers were given access to the factory at Cu Chi,
plagued by child labour and unsustainable farm gate prices. Two
near Ho Chi Minh city, where 700 workers were directly employed
thirds of EU vanilla imports come from Madagascar.
by Unilever and 800 more were employed by Thang Loi, a third
There were 80,000 smallholder, family-run vanilla farms in
party labour provider. Managers and workers were interviewed
Madagascar. In 2008, growers were getting 6.6% of the export
on site and off site; 48 suppliers were also interviewed, with
price. In 2010 it was reported that growers were earning a dollar
three selected for in-depth research. The results, published with
a day. 97,000 children aged 5-17 were economically active in
the approval of Unilever, showed the company fell short of the
Sava, a region of Madagascar responsible for the vast majority
standards it set for itself.
of vanilla production.
Although the study found that wages paid by Unilever were in
On the subject of child labour, Unilever responded by saying
excess of the national minimum wage (approximately £45 per
that it was satisfied that its suppliers were not sourcing from
month in 2011) and the international poverty line of $2 (£1.20)
producers that resort to child labour. It made no comment on low
per day, wages still did not meet the basic needs of employees
farm income despite the fact that it sourced 8% of Madagascar's
and their families.
vanilla. Low farm income was related to child labour because
The minimum wage itself, said the report, "lags behind a
vanilla prices had plummeted, so growers were forced to rely on
their children for unpaid work in the fields.
However, the report stated that the ethical standards of Unilever's
Due to the lack of stakeholder engagement the company received
(first tier) suppliers were not effective because they could monitor a poor rating.
the work of farmers further down the chain. 6,000 individual farmers might be indirectly supplying Unilever.
Auditing and reporting (poor)
SOMO concludes that Unilever was not taking enough
A search of Unilever's website found there was no evidence of
responsibility for addressing both these issues, despite Unilever's
a schedule of audits for its whole supply chain or disclosure of
awareness of the problems in its vanilla supply chain and its
influence as a major client. It was noted that it had committed too results of any audits completed. There was no commitment to
audit its whole supply chain.
sourcing Fairtrade vanilla for the minority share of its ice cream (Ben & Jerry's) by 2013 whilst failing to address responsible
Its website stated "Based on our assessment of supplier risk,
sourcing for the majority of its ice cream. (ref: 52)
we may request further verification from suppliers in the form of self-assessments and audits to verify that their operational
Sexual Harassment at Kericho tea plantation (August
practices meet our Supplier Code requirements". It continued
by stating that if practices did not meet its requirements then
In February 2012 the School of International and Public Affairs,
suppliers would need to take action to achieve compliance.
Columbia University, published a report entitled "Allegations of
Unilever said it was a continuous process but said in cases of
sexual harassment and abuse in Unilever's Kericho plantation,
Kenya: A case study of due diligence and certification processes". non-cooperation or final non-compliance, it would cease doing
business with that supplier.
Unilever was criticized for not showing due diligence in its response to allegations of sexual harassment and abuse of female
It said that it engaged with other industry peers to "deploy a
workers by their male supervisors at its Kericho tea plantation in
common approach to supplier assessments that is recognised
Kenya. The report claimed that "sexual harassment and coercive
across our industry.This facilitates a process where suppliers
sex [are] absolutely standard for all women under forty". The
can confidentially share their audit reports on the principle that
paper concludes that "on many dimensions the company took a
‘an audit for one is an audit for all'. This reduces unnecessary
defensive rather than proactive approach to the allegations, thereby
duplication and complexity and accelerates the process of assessing
falling short of its own commitments to due diligence."
suppliers". There was no mention of costs. Unilever was considered to have a poor rating for auditing and reporting.
The report also criticized Unilever for forcing female employees
to take pregnancy tests, which Ethical Consumer considered to be a discriminatory practice.
Difficult issues (poor)
Unilever published a response to the study, dated 17 April 2012,
No discussion was found on Unilevers website about working
written by Rachel Cowburn-Walden. This response argued that
towards payment of a living wage, homeworkers, and freedom
the claims of sexual harassment had not been proven. However,
of association or problems with audit fraud or training for buying
it also highlighted that Unilever had rolled out a human rights
agents on labour standards therefore the company received a poor
training programme and appointed a welfare manager at the
rating in this category.
Kericho plantation. (ref: 53)
Supply Chain Management
Overall Unilever received Ethical Consumer's worst rating for
Worst ECRA rating for supply chain management
supply chain management. (ref: 54)
Unilever was sent a questionnaire in October 2013 requesting
information on its supply chain management. No response was
received. Ethical Consumer searched Unilever's
Pro GM policy statement (November 2013)
and found Unilever's Supplier Code and set of
In November 2013 Ethical Consumer searched the Unilever
website for the company's policy on the use of GM ingredients. The following position statement was found on its website; "We
Supply chain policy (poor)
support the responsible use of biotechnology within the framework
The Supplier Code had adequate provisions for child and
of effective regulatory control and provision of information about
forced labour. It stated that freedom of association, hours and
its use. The use of this technology to improve food crops can
bring important benefits to mankind and individual applications
wages should in be accordance with local laws, it did not state an upper limit on hours work. Ethical Consumer considered
should be judged on their merits.
these provisions inadequate. There was no statement defining
"We acknowledge that the public's view of biotechnology, such
the width and depth the code applied to within its supply chain
as the use of GM ingredients in foods, is still evolving and that
and there was no provisions relating to employment being free
the debate and public acceptance is at different stages in different
from discrimination. Therefore Unilever was considered to have
regions of the world.
a poor supply chain policy.
"Our companies are free to use ingredients derived from modified
crops, which have been approved by the regulatory authorities and
Stakeholder engagement (poor)
which meet our own standards for quality and acceptability.
A search of Unilever's website found no evidence of its
"The decision whether or not such ingredients will be used is made
involvement in multi-stakeholder initiatives or NGOs / NFPs
at local or regional level, taking into account public perception,
in working to improve workers rights within its supply chain.
national legislation, availability and costs of alternatives and
The company appeared to be members of several business-led
attitudes of our customers, including the retail trade." (ref: 47)
initiatives working on improving workers rights within supply
chains including the Global Social Compliance Programme
Member of WEF (July 2013)
(GSCP) and AIM-PROGRESS.
Unilever was listed as a strategic partner of the World Economic
There was a confidential ethics hotline but this appeared to be Forum, on its website by Ethical
for reporting non-compliance with Business Code Principles.
Consumer in July 2013. The World Economic Forum was a lobby
group which campaigned for greater economic liberalisation
itself estimated these changes would result in an £840 million
and deregulation. ECRA defined the World Economic Forum tax break for multinational companies that used tax havens. With as a corporate lobby group which lobbied for free trade at the
both developing and developed countries bearing the brunt of
expense of the environment, animal welfare, human rights or
debilitating losses, ActionAid said the UK must ensure the G20
health protection. (ref: 55)
takes the decisive action it promised on tax havens at the London
Member of four lobby groups (2011)
summit in 2009. (ref: 57)
According to the Unilever viewed
in 2011, the company was a member of the follwing lobby groups;
Pukka Herbs organic herbal teas
the European Round Table of Industrialists (ERT), the International Chamber of Commerce (ICC), TransAtlantic Business Dialogue
(TABD), the World Business Council for Sustainable Development
Owned by Pukka Herbs
(WBCSD) and the World Economic Forum (WEF). (ref: 47)
Worst ECRA rating for likely use of tax avoidance
strategies (November 2013)
Best ECRA rating for environmental reporting (November
In November 2013 Ethical Consumer viewed the Unilever family
tree on the corporate website Hoovers.com. This listed a number
In November 2013 a questionnaire was sent to Pukka Herbs
of subsidiaries Ethical Consumer to be considered at high risk of
asking for its environmental report. Ethical Consumer received
being used for tax avoidance purposes due to the company type
no reply. A search was made of Pukka Herbs website,
and the fact that they were located in jurisdictions considered by
for the company's environmental report. The
Ethical Consumer to be tax havens.
company's website stated that all of its herbs and porducts were
These included a management, a holding and security brokers
certified organic by the Soil Association and the USDA. As the
and dealers subsidiaries based in Switzerland plus an advertising
company had a turnover of less than £8m and was providing an
company based in the Channel Islands.
environmental alternative it received Ethical Consumer's best
Based on this evidence Unilever was considered likely to be
rating for environmental reporting. (ref: 58)
using tax avoidance strategies and received Ethical Consumer's worst rating in this category. (ref: 39)
Excessive directors' pay (2012)
Supply Chain Management
According to Unilever's 2012 Annual Report, in 2012 the CEO
Best ECRA rating for supply chain management
was paid £6,030,000 and the CFO was paid £3,878,000.
In November 2013 a questionnaire was sent to Pukka Herbs
Ethical Consumer regarded payments of over £1 million as
asking for its supply chain policy. Ethical Consumer received
excessive. (ref: 56)
no reply. A search was made of Pukka Herbs website,
Criticised by ActionAid for having subsidiaries in tax
for the company's supply chain policy. No
havens (October 2011)
supply chain policy was found. The company sold products
ActionAid published a FTSE 100 Tax Haven Tracker in October
ranging from skincare creams to tea. Most of the products had
2011 which tracked how many of the subsidiaries of the FTSE
been certified organic by the Soil Association, it also sold some
100 companies were in tax havens. It uncovered that Unilever
Fairtrade certified teas. The Soil Association certification scheme
had 696 subsidiaries, 34% of which were in developing countries
included some provisions for workers rights.
and 26% of which were in tax havens.
Pukka Herbs received Ethical Consumer's best rating for supply
According to ActionAid corporate tax avoidance, one of the
chain policy due to the fact it had an effective if not explicit
main reasons companies use tax havens, was having a massive
practice and a turnover of less than £8m. (ref: 58)
impact on rich and poor countries alike. Developing countries, it said currently lose three times more to tax havens than they
receive in aid each year. Chris Jordan, ActionAid's tax justice
Company Ethos (+ve)
expert said: "ActionAid's research showing the use of tax havens
All organic products (November 2013)
by Britain's biggest companies raises serious questions they
In November 2013, Ethical Consumer viewed Pukka Herbs
need to answer. Tax havens have a damaging impact on the UK
exchequer, the stability of the international financial system, which stated that "all our herbs
and products are certified organic by the Soil Association and the
and vitally on the ability of developing countries to raise tax
revenues which would lift them out of poverty and make them less dependent on aid."
Product sustainability (+ve)
The use of tax havens facilitates tax avoidance and evasion,
which undermines the revenue bases of both developing and
Organic Product (+ve)
developed countries. Additional revenues are urgently needed
Organic (November 2013)
both to invest in the fight against poverty and to tackle the deficits
Ethical Consumer viewed Pukka herbs website in November
incurred during the financial crisis in rich countries. Chris Jordan 2013 and found that it sold herbal teas certified by the Soil continued: "When multinationals use tax havens to avoid paying
Association. (ref: 58)
their fair share, ordinary people in both poor and rich countries are left to pick up the bill. Spending on doctors, nurses and other essential services gets cut for those who need it most. Tax havens
might provide the lure of financial secrecy and low tax rates for big companies, but at a time when all countries are desperate for revenues, the UK government can't afford to turn a blind eye."
ActionAid was calling on the government to urgently rethink its
current proposals to relax UK anti tax haven rules. The Treasury
Redbush Rooibos Tea
included four aims:
Owned by Redbush Tea Co
1. To strive for zero environmental impact from our business
Redbush Tea Co, 90 Long Acre, Covent Garden, London, WC2E
2. To be organic in all we do
3. To think about the environmental impact of the ways in
which we work, then to strive for the best practical environmental
Best ECRA rating for environmental reporting (November
4. Good packaging
The company also had information on sourcing, transport &
In November 2013 a questionnaire was sent to Redbush Tea Co
travel, packaging & waste, energy & IT, building, and carbon
asking for its environmental report. Ethical Consumer received
costs. Steenbergs demonstrated excellent understanding of its
no reply. A search was made of Redbush Tea Co website,
main environmental impacts.
for the company's environmental report. The
It stated: "Our environmental principles are deeply held, so
company's website included an environmental policy which
the factory incorporates many eco-features, including low water
stated the company had put into place a number of "policies
usage toilets, 100% green energy, solar tubes, natural linoleum,
and changes to ensure that we do what we can to protect and
carbon neutral carpet tiles and phone services from an ethical
preserve our precious planet". It stated that for its tea boxes it
phone co-operative.
used timber sourced from managed, sustainable forests and for its tea bags it used non-chlorine bleached paper which was sourced
Steenbergs offsets its excess carbon footprint, including all
from sustainable forests in Europe, Ecuador and the Philippines.
transport in, staff travel (to and from work) and transport outwards
The company also stated that in 2006 it had made the decision
through Climatecare. We believe that we are one of the only UK
to drop using non-sustainable palm oil in its handmade soaps.
food businesses that already has a zero carbon footprint, and we
The company also donated profits from the sale of its tea to the have been so since 2006. There's still more to be done, but we're Kalahari Peoples Fund (KPF).
working on this - more recycling, better packaging and solar heating are all being addressed."
Redbush Tea Co was considered to be providing an environmental
and social alternative and therefore received Ethical Consumer's
Due to the fact the company had a turnover of less than £8 million
best rating for environmental reporting. (ref: 59)
and was providing an environmental alternative it received Ethical Consumer's best rating for environmental reporting. (ref: 60)
Supply Chain Management
Worst ECRA rating for supply chain management
Sells pet food (November 2013)
In November 2013 a questionnaire was sent to Redbush Tea
In November 2013 Ethical Consumer viewed Steenbergs website,
Co asking for its supply chain policy. Ethical Consumer received
and found that the company sold organic
no reply. A search was made of Redbush Tea Co website,
pet food. While organic pet food addressed factory farming issues,
for the company's supply chain policy. No supply
it was still a product containing animal which Ethical Consumer
chain policy was found. Since February 2001 the company had
considered to be an animal rights issues. The company therefore
donated some of its profits from the sale of their teas to the Kalahari lost a whole mark in this category. (ref: 61)Peoples Fund (KPF). The fund helped to promote innovative community development programmes ranging from training
community members to become local teachers, ensuring that their
Supply Chain Management
culture and language is sustained, craft cooperatives, establishing
Best ECRA rating for Supply Chain Management
farmland where crops can be grown to support communities to
buying computers for their schools.
In November 2013 a questionnaire was sent to Steenbergs
While The Redbush Tea company was applauded for its work
Organic asking for its supply chain policy. Ethical Consumer
with the Kalahari people the company did not have any publicly
received no reply. A search was made of Steenbergs Organic
available information regarding its workers within its supply
chain. It therefore received Ethical Consumer's worst rating for
co.uk, for the company's supply chain policy. An ethical policy
supply chain management. (ref: 59)
was located which included adequate clauses on prohibiting forced labour, freedom of association, and employment free from discrimination. The clause on child labour was considered
Steenbergs organic tea [O]
inadequate due to the fact "child" was not defined in accordance
Owned by Steenbergs Organic
with International Labour Organisation's (ILO) definition. The clauses on working hours and living wages were also considered
Steenbergs Organic, Steenbergs Limited, 6 Hallikeld Close, Barker
inadequate due to the fact they were only required to meet local
Business Park, Melmerby, Ripon, HG4 5GZ, United Kingdom
or national laws. However since its establishment in 2003 the
company was registered with FLO-Cert GmbH and The Fairtrade Foundation to trade in and sell Fairtrade tea products, it was also
one of the few businesses to be registered to trade in and sell
Best ECRA rating for Environmental Reporting
Fairtrade spices and herbs. According to its website over 80% of
its raw material purchased were organic and much of it Fairtrade
In November 2013 a questionnaire was sent to Steenbergs
as well. Due to the fact the company was considered to be a
Organic asking for its environmental report. Ethical Consumer
small company with a turnover of less than £8million and had
received no reply. A search was made of Steenbergs Organic
an effective if not explicit policy it received Ethical Consumer's
website, for the company's
best rating for supply chain management. (ref: 60)
environmental report. An environmental policy was found which
Product sustainability (+ve)
Organic Product (+ve)
Human Rights
Certified organic (November 2013)
(See also ‘No palm oil policy found' in Climate Change
In November 2013 Ethical Consumer viewed Steenbergs
website,d found that it sold teas certified Supply Chain Management
organic. (ref: 61)
Worst ECRA rating for supply chain management
(October 2013)
Taylors of Harrogate Herbal teas
In October 2013 a questionnaire was sent to Bettys & Taylors
Group Ltd asking for its supply chain policy. Ethical Consumer
received no reply. A search was made of Bettys & Taylors Group Ltd for the company's supply
Owned by Bettys & Taylors Group Ltd
chain policy and downloaded the "Taylors of Harrogate Ethical
Bettys & Taylors Group Ltd, 1, Parliament St, Harrogate, North
Trading Policy for Tea & Coffee" dated September 2011.
Yorkshire, HG2 7NX, England
Supply chain policy (inadequate)
The company's Trading Policy stated that it adhered to the
Worst ECRA rating for environmental reporting
following principles, which included right to freedom of
association, employment free from discrimination and payment
Bettys and Taylors Group's website,
of living wages. There was also clauses on hours and child labour
co.uk, was searched for an environmental policy in November
however these were not defined and therefore were not considered
2013, and the group's environmental policy was downloaded.
adequate. There was no provision on the use of forced labour and
The policy discussed packaging, waste, emissions, noise
no statement which stated it applied to the entire breadth of the
pollution, resource use, reforestation efforts, recycling and the
supply chain. Therefore Battys and Taylors was considered to
company said that they audited all suppliers to ensure that they
have an inadequate supply chain policy.
were environmentally aware and complied with environmental legislation.
Stakeholder engagement (rudimentary)
The company was a signatory to the Food and Drink Federation's
Taylors of Harrogate stated that it worked with the Ethical
Five-Fold Environmental Ambition, and consequently measured
Trading Intiative which was a multi-stakeholder process as well
and targeted reductions in energy, water, waste, packing and food
as the Ethical Tea Partnership - a not-for-profit organisation that
miles, and reported on the company's progress annually. In the
monitored social and environmental conditions on tea estates in
2011 report the company said it recorded a 17% reduction in
all major tea producing regions. It also said it brought tea from
energy used per tonne of production at its tea and coffee factory, a
Faritrade, Rainforest Alliance and Utz Certified. There was no
saving of 100,000 road miles per year, by importing commodities
mention of a process whereby workers could feedback to the
through Teesport in the North East, and a decrease in food waste
company about workplace conditions therefore Bettys and Taylors
due to partnerships with charities and local farms.
received a rudimentary stakeholder engagement rating.
However, this report could not be found.
Although the company seemed to understand it key environmental
Auditing and reporting (poor)
impacts, it did not present environmental performance data and
did not provide future dated and quantified environmental targets.
Taylors of Harrogate stated that suppliers not covered by an
international certification scheme would be required to have
Bettys and Taylors Group therefore received Ethical Consumer's
a diagnostic visit from a certifying body of their choice. For
worst rating for environmental reporting. (ref: 62)
first time diagnostic visits costs could be covered by Taylors
of Harrogate. However producers would be expected to cover
No palm oil policy found (November 2013)
the costs of certification. The company's ultimate aim was to
Bettys and Taylors Group's website,
have 100% suppliers covered by certification schemes by 2013.
co.uk, was searched for a palm oil policy in Novermber 2013.
However there was no disclosure of results from audits, there was
No information could be found. Due to the fact the company
no schedule for continued audits until producers were certified
sold biscuits and chocolates under the Betty brand the company
and it was unclear what the company did in instances of non-
lost half marks in Ethical Consumer's rating system in the
compliance. Taylor of Harrogates received a poor auditing and
categories of climate change, habitats & resources and human
reporting rating.
rights. (ref: 63)
Habitats & Resources
Difficult issues (poor)
(See also ‘No palm oil policy found' in Climate Change
No discussions about purchasing training, audit fraud, illegal
freedom of association and living wage could be found on the
company's website.
Animal Rights
Sells meat in Cafes (November 2013)
Overall the company received a worst Ethical Consumer rating
A search of Bettys and Taylors
for supply chain management. (ref: 64)
co.uk, by Ethical Consumer in November 2013, found that the
company sold meat and fish in its cafe which were labelled as Politics
being free-range. (ref: 63)
Genetic Engineering
Products potentially contain GMOs (November 2013)
Bettys and Taylors Group's website,
co.uk, was searched for a GMO policy in November 2013. The
group's environmental policy was downloaded. The environmental
Climate change impact sector (November 2013)
policy had a small GMO section which stated ‘wherever possible
In November 2013 Financial Times website,
we try to work with the very best suppliers. We do not actively
com reported that the competition comission was looking into the
source any genetically modified ingredients for our food
proposed joint venture between Tata Sons and Singapore Airlines
and beverage products. However, we acknowledge that the
which will run Tata-SIA Airlines. The new airline was due to
increasingly widespread use of GM soya and corn – particularly
launch in June-July 2014 according to the report. (ref: 68)
in animal feed– means that we can no longer expect our extended
High climate impact sector (November 2013)
supply chain to be GM free. No further information could be
In November 2013 Ethical Consumer viewed Tata Motors 68th
found. The company sold meat through its cafés.
Annual Report 2012-2013 which stated "Tata Motors Limited is
As the company did not commit to business-wide GMO free
India's largest automobile company. It is the leader in commercial
products, Bettys and Taylor received a negative mark for potentially
vehicles and among the leaders in passenger vehicles in India with
supplying products containing GMOs. (ref: 62)
winning products in the compact, midsize car and utility vehicle
segments. It is also the world's fourth largest bus and fifth largest
Product sustainability (+ve)
truck manufacturer". (ref: 69)
Organic Product (+ve)
Pollution & Toxics
Marketed as Organic (November 2013)
Death of worker and protestors (2010)
The Taylors of Harrogate website was viewed in November
According to the 2011 Ecologist report ‘Whats really in your
2013 and listed organic peppermint and chamomile tea bags as
cuppa' in 2010, on an estate owned by Tata Group, a worker who
being organic. (ref: 65)
collapsed while spraying pesticides was reportedly refused medical treatment and later died. Protests in response to the death were
Teapigs tea
quelled by local police, resulting in the deaths of two protesters and a further 15 injuries.
Owned by Teapigs Ltd
The report also stated: "Grown in monoculture, tea plants
Teapigs Ltd is owned by Tata Global Beverages
provide ideal conditions for a number of pests, resulting in the
owned by Tata Group (35%)
widespread use of toxic pesticides. Recently four elephants were found dead in Kaziranga National Park, India, after they wandered
Tata Group, Bombay House, 24 Homi Mody St, Fort,, Mumbai,
into a tea plantation and ate grass which had been sprayed with
400 001, India
pesticides." (ref: 70)
Tata Global Beverages also owns Tetley Redbush tea [S] and
Shares in Vedanta (2009)
Tetley tea
The Ecologist published an article on its website
on 19 June 2009 in which it listed several UK companies who owned shares in Vedanta Resources plc. Vedanta was behind the
controversial mine in India's Orissa state which was situated on a
Worst ECRA rating for environmental reporting
mountain sacred to local people. The company was given the go-
ahead to begin mining for bauxite in May 2009. Campaign groups
In November 2013 a questionnaire was sent to Tata Global
had warned that the 600-hectare mine would result in ecological
Beverages (TGB) asking for its environmental report. Ethical
degradation that would threaten the livelihoods of tribal people.
Consumer received a reply. Which included a link to TGB's
They said that several villages had been razed to make way for
sustainability report dated 2008-09 which included a chapter
the construction of a refinery, with up to 100 indigenous families
on environmental performance. The chapter included details
evicted from their land and relocated to ‘rehabilitation colonies'
about how much the company had used in materials, green
where locals claimed they felt as though they were living ‘in a jail'
house gas emissions, water use, biodiversity and environmental
with little access to land for farming. A nearby bauxite refinery
which was already in existence had been blamed for causing
In the questionnaire response from TGB it stated that its global
health problems, damaging crops and killing livestock.
Green House Gas (GHG) emissions had been independently
Jaguar Cars Pension Plan (a subsidairy of Tata Motors) was listed
verified by British Standards Institution (BSI) as per ISO 14064 in the Ecologist as having shares in Vedanta. (ref: 43)and that it had been rated as Climate Disclosure Leadership Index
Shares in Vedanta (2009)
in India covering over 65 sites, globally, including factories and
The Ecologist published an article on its website
plantations. Its climate change strategy included, sustainable
on 19 June 2009 in which it listed several UK companies who
agricultural practices towards climate change adaptation;
owned shares in Vedanta Resources plc. Vedanta was behind the
sustainable forestry, afforest ration and sequestration towards
controversial mine in India's Orissa state which was situated on a
climate change mitigation; use of renewable sources - wind energy,
bio gas, Tata Solar, etc. and energy efficiency programs & ISO mountain sacred to local people. The company was given the go-
ahead to begin mining for bauxite in May 2009. Campaign groups
50001 in all the production units. TGB was considered to have
had warned that the 600-hectare mine would result in ecological
demonstrated a good understanding of its main environmental
impacts however it did have two quantified dated targets nor was its degradation that would threaten the livelihoods of tribal people.
data or information independently verified. TGB received a worst They said that several villages had been razed to make way for
the construction of a refinery, with up to 100 indigenous families
Ethical Consumer rating for environmental reporting. (ref: 66)
evicted from their land and relocated to ‘rehabilitation colonies'
where locals claimed they felt as though they were living ‘in a jail'
Oil and gas exploration (November 2013)
with little access to land for farming. A nearby bauxite refinery
In November 2013 Ethical Consumer viewed Tata Petrodyne
which was already in existence had been blamed for causing
website, It stated that the company was
health problems, damaging crops and killing livestock.
involved in the exploration and production of crude oil and
Land Rover Pension Trustees Ltd (a subsidairy of Tata Motors)
natural gas. (ref: 67)
was listed in the Ecologist as having shares in Vedanta. (ref: 43)
Habitats & Resources
of marginalized indigenous communities," said Stephen Ekka,
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
Director of PAJHRA, one of three community organisations that
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
filed the complaint to the World Bank's accountability office.
(See also ‘Oil and gas exploration' in Climate Change
Workers had been interrogated, intimidated, and in some cases,
retaliated against by plantation management for voicing their
complaints. One worker, who did not wish to be named for fear of losing her job said, "I worked a heavy workload even when
nine months pregnant. I live in a broken home without clean
Involved in animal testing (November 2013)
water. Tata refuses to respect us as human beings."
In November 2013 Ethical Consumer viewed Advinus
"The World Bank Group must ensure that workers receive
Therapeutics website, a subsidairy of Tata
the basic protections that it claims to value and is responsible
Group and found that it had been "only one of the 5 labs world-
for upholding," says Komala Ramachandra of Accountability
wide to successfully complete a Transgenic mice carcinogenicity
Counsel, a non-profit organization supporting workers in their
studies". The company also offered in vivo services. (ref: 71)
complaint. Jayshree Satpute of Nazdeek, a legal empowerment
organisation working closely with workers, said, "Tata is not
Manufactures and markets leather (November 2013)
only in violation of its contract with the World Bank, but is also
In November 2013 Ethical Consumer viewed Tata Internationals
denying the basic human rights guaranteed to the workers under
found that the company
the Indian Constitution and domestic laws."
was involved in the manufacturing and selling of leather
Wilfred Topno, Secretary of People's Action for Development,
products. Leather was considered by Ethical Consumer to be a
stated, "A colonial attitude and feudal structure persist in the
slaughterhouse by product. (ref: 72)
plantations, with the same subhuman living and working conditions for the last 150 years. Our community demands change."
Tata Global Beverages, and their brand Tetley Tea, is the second
Human Rights
largest player in global tea industry. The World Bank Group,
Supplier to Israeli military (June 2013)
through an investment in Tata, owns a nearly 20 percent stake in
In June 2013 it was reported on the Who Profits? website that the tea plantations involved in the complaint to the World Bank's
Land Rover (a subsidariy of Tata Motors) supplied armoured
accountability office. (ref: 74)
vehicles to the Israeli ministry of defence through its sole Israeli
Health and Safety Executive fines (2013)
distributor, Eastern Automobile Marketing, which also supplied
In April 2013 it was reported on the Health & Safety Executive
maintenance services for the vehicles. The Israeli army was also
(HSE) website, that Tata Chemicals Europe
said to have developed the ‘David' armoured vehicle, which was
Ltd, which is part of the global Tata group, had been fined more
built on top of a Land Rover Defender chassis. According to the
than £100,000 after workers were put in danger in three separate
article, "David Vehicles are used by the Israeli army to protect
incidents at its Cheshire factory. Tata Chemicals was prosecuted
illegal settlements and military bases along the West Bank, to
by the HSE following an investigation into the incidents at the
prevent Palestinian shepherds from herding on their lands and
Winnington Lane site, all of which occurred during 2010.
to oppress Palestinian demonstrators. David Vehicles carrying
Chester Crown Court was told on the 10th of April 2013 that
tear Gas launchers on their roofs were used during non violence
the first incident happened on 29 January 2010 when a worker
demonstrations in the village of Nabi Saleh." (ref: 73)
was trying to reach a pump to restart it when his right foot went
Operations in oppressive regimes (November 2013)
through a missing part of the grating. He was exposed to a toxic
In November 2013 Ethical Consumer viewed Tata Global
liquid at a temperature of approximately 95 degrees Celsius
Beverages website, and found
when his foot entered the sump below, which was used to collect
that it had operations in Russia and China. It also had offices overflowing chemicals.
in Pakistan, Bangladesh and Sri Lanka. The company was
The second incident occurred six months later, on 25 July 2010,
headquartered in India. At the time of writing Ethical Consumer
when a dangerous gas was released, resulting in high levels of
considered each of these countries to be governed by oppressive
carbon monoxide being present in the area of the plant where
regimes. (ref: 66)
employees were working. An investigation into the incident
(See also ‘Shares in Vedanta' in Pollution & Toxics above.)
found employees had not been given sufficient practical training
for the work activity that caused the gas leak, and the emergency
(See also ‘Death of worker and protestors' in Pollution &
procedures at the plant were inadequate.
The final incident took place on 21 November 2010 when part
Labour abuses on Indian tea plantations (July 2013)
of the gantry a worker was walking along gave way as the metal
A press release from the Accountability Counsel on July 5th 2013
grating under his feet had become badly corroded. He escaped
alleged that workers on Tata's Tetley tea plantations in northeast
with minor injuries after landing on a scaffolding board on the
India, who made less than $2 a day, demanded the company
walkway below.
respect their human rights on World Bank-financed plantations.
When a HSE inspector visited the factory, she discovered the
A workers' complaint to the World Bank calls on the Bank to
company had failed to report another part of the grating on the
ensure the end of inhumane working and living conditions, and
same walkway collapsing two days before the incident on 21
coercion and pressure of workers on the plantations.
On Wednesday 3rd July 2013, in the presence of the World
Bank's accountability office, Tata met with worker representatives
Tata Chemicals Europe Ltd pleaded guilty to four breaches
of the Health and Safety at Work etc Act 1974 due to failing to
to discuss intimidation and retaliation by plantation management
ensure the safety of workers.
against workers participating in the complaint process.
The company also admitted two breaches of the Reporting
"While Tata and Tetley market themselves globally as socially
of Injuries, Diseases and Dangerous Occurrences Regulations
responsible leaders, they are fooling their customers and
making large profits from the mistreatment and exploitation
1995 after it failed to report the two walkway collapses in
TGB received a poor rating for auditing and reporting because
November 2010 as soon as possible, despite this being a legal
there was no commitment to audit its whole supply chain which
included other drinks brands, there was no remediation strategy
Tata Chemicals was fined a total of £100,750 for all six offences from those suppliers covered under ETP or RA, and no schedule
and ordered to pay £71,082 in prosecution costs. (ref: 75)
for auditing suppliers. Of the 16% that had not been audited TGB stated they were "low priority" sites in Sri Lanka and
Supply Chain Management
India which the company may exit in the future. There was no
Worst ECRA rating for supply chain management
mention of costs.
In January 2013 a questionnaire was sent to Tata Global
Beverages (TGB) asking for its supply chain policy. Ethical
Difficult issues
Consumer received a reply which stated that all of its tea was
TGB stated in its questionnaire that in November 2013 some
covered under the Ethical Tea Partnership (ETP) and that it had
of its senior managers of the buying team underwent University
a target to source 100% of Tetley tea from Rainforest Alliance
of Cambridge Sustainability Leadership Programme, it also said
certified farms by 2016. Overall TGB received Ethical Consumer's that internal training occurred on sustainability issues. With its worst rating for supply chain management.
Tetley brand the group had long term purchasing agreements with former companies such as Kanan Devan Hill Plantation and APPL. TGB stated that it had recently entered into a joint
Supply chain policy (inadequate)
partnership in China and stated that it had the support of ETP
TGB stated that the company was a signatory of the UN Global
whose standard required Chinese suppliers to have "parallel
Compact and adhered to the principles contained within the code
means" in place and recommends that factories establish worker
which included freedom of association, forced labour, child labour
committees. TGB was considered to be addressing one difficult
and employment free from discrimination. Ethical Consumer
issue within its supply chain. It therefore received a rudimentary
searched the UN Global Compact website for the company's
rating for this category. (ref: 66)
Communication of Progress - a document which was sent to update the initiative on the company's progress - however TGB could
Arms & Military Supply
not be located on the website. The only workers right provision
Manufactures products for defence industry (November
that could be located was in the company's Code of Conduct
policy 2008 which included a provision for employment free
In November 2013 Ethical Consumer viewed Tata Advanced
from discrimination. No commitment could be found to ensure
Systems (TASL) website, which
workers rights provisions were adhered to throughout its supply
stated it was addressing the business areas of Defence, Aerospace,
chain. TGB received a inadequate rating in this category.
Aero-Structures and Homeland Security.
The company was establishing critical manufacturing capabilities
through strategic alliances and collaborations with Global
Stakeholder engagement (rudimentary)
Technology Majors in the following areas:
TGB stated that its tea brand Tetly was a member of ETP, a
RF Systems and ICT Networks (SDRs, Ruggedized Switches
business led initiative bringing together tea companies which
& Interoperability Gateways)
worked towards (among other things) improving workers and farmers livelihood. The company was also involved with
Maritime Systems – Maritime Command & Control (IPMS
another buisness led initiative trustea. While it was clear TGB
& IBS), Sonars & Simulators
was engaging with other tea companies to try and improve
Mini and Micro UAVs
workers and farmers livelihood within the tea sector, they were
NVDs (Monoculars, Binoculars, Weapon Sights)
not considered by Ethical Consumer to be a multi-stake holder
Aerospace & Aero-Structures
initiative which were led by non-governmental organisations. In Sri Lanka, TGB stated that it worked with local staff from CARE
Homeland Security
on the Plantation Community Empowerment Project that focused
TASL was also involved in developing a family of Mini
on labour standards and wider empowerment issues, particularly
Unmanned Aerial Vehicles (UAVs) for various defence and civil
for women. TGB also stated that it worked with local staff from
applications. These Mini UAVs would be fully equipped with a
WUSC and the Sri Lankan Centre for Poverty Analysis. TGB
wide variety of mission-specific payload, appreciated operational
stated in the questionnaire that it worked with indirectly or
capabilities and a user-friendly man-machine interface. (ref:
directly a range of non-governmental organisations (NGOs) such
as Christian Aid, SOMO and Solidaridad.
Listed as military contractor (2011)
TGB stated that under the Rainforest Alliance and ETP standards
In the International Defence Directory 2011, Tata International
there were grievance procedures which allowed employees to
Singapore Pte. Ltd was listed as a military supplier involved in
feedback anonymously about working conditions. There was
the manufacture and distribution of steel and aluminium products
no mention of TGB's own grievance procedure for workers
for the Air Force. The company was also provided supply chain
not covered under these schemes. Due to its involvement in
management services. (ref: 77)
trade unions and NGOs, TGB received a rudimentary rating for
Listed as military contractor (2011)
stakeholder engagement
In the International Defence Directory 2011, Tata Consultancy
Services Ltd was listed as a military supplier involved in the
Auditing and Reporting (poor)
provision of consultancy service for information technology and business process outsourcing. (ref: 77)
TGB stated in the questionnaire returned that its audits were
always performed by independent, third party audit firms. The company only stated Tetley's current situation with regards to
auditing which it said 50% had been certified by Rainforest
Alliance (RA), 14% were working towards RA certification, another 20% were audited by ETP and 16% had not been audited.
Supply Chain Management
Worst ECRA rating for likely use of tax avoidance
Worst ECRA rating for supply chain management
strategies (November 2013)
In November 2013 Ethical Consumer viewed the Tata Sons
In November 2013 a questionnaire was sent to Punjana Ltd
family tree on the corporate website Hoovers.com. This listed
asking for its supply chain policy. Ethical Consumer received no
a number of subsidiaries Ethical Consumer to be considered at
reply. A search was made of Punjana's website,
high risk of being used for tax avoidance purposes due to the
com, for the company's supply chain policy.
company type and the fact that they were located in jurisdictions
A statement was found which stated "As always, great care is
considered by Ethical Consumer to be tax havens.
taken to source these teas and herbs from the finest producers
These included holding companies based in Switzerland,
in the world, and from growers who share our ideals in treating
Hong Kong and Singapore and an investment company based
workers fairly, and giving regard to proper wages, healthcare and
in Switzerland.
education". There was also a paged called "Ethical Sourcing"
Given that the company had two or more subsidaries which were
which explained that health care, education and housing was
considered to be likely to be used for tax avoidance strategies and
provided on its estates. It also stated that its tea pickers were "paid
were based in tax havens it received Ethical Consumer's worst
more for their tea leaves than most other leading tea brands".
rating in this category. (ref: 39)
As a company with a turnover of more than £8million Ethical
Worst ECRA rating for likely use of tax avoidance
Consumer expected Punjana Ltd to have a more rigorous supply
strategies (November 2013)
chain policy and there received a worst rating in this category.
In November 2013 Ethical Consumer viewed the Tata Steel
family tree on the corporate website Hoovers.com. This listed a number of subsidiaries Ethical Consumer to be considered at
Yogi Tea herbal and fruit teas [O]
high risk of being used for tax avoidance purposes due to the company type and the fact that they were located in jurisdictions
Owned by Yogi Tea GmbH
considered by Ethical Consumer to be tax havens.
Yogi Tea GmbH, Burchardstraße 24, D-20059 Hamburg,
These included several holding companies based in Singapore.
Tata Steel receieved Ethical Consumer's worst rating for likely
Yogi Tea GmbH is owned by Kit Holding BV
use of tax avoidance strategies due to the fact it had two or more
owned by Siri Singh Sahib Corp
high risk subsidaries based in tax havens. (ref: 39)
owned by Sikh Dharma International
Human rights abuses in India (May 2010)
Sikh Dharma International, 2545 Praire Road, Eugene, Oregon,
On 10th May 2010 the website
an article that reported conflict between local Indian people 97402-970, USAand mining companies. Tata Steel was named as a company
acquiring thousands of acres of land, and was reported to have met with resistance from local people. The following instances
were reported: police breaking up gatherings of as few as five Worst ECRA rating for environmental reporting
people; people who refused to sell their land being repeatedly
arrested; police violence during arrests; suspected Tata officials
Yogi Tea's website, was searched
trying to persuade arrestees whilst they were detained; forgery of
by ECRA for an environmental policy in November 2013. The
records that stated people had sold their land when they hadn't,
website stated that "YOGI TEA® was committed to providing
and prisoners being released when their families agreed to sell.
the highest quality ingredients while also protecting the earth's
The company was said to have denied the allegations. (ref: 78)
natural resources. The herbs and spices used in their teas were grown in controlled organic environments wherever possible. The
website discussed the broader environmental benefits of organic
Thompson's Herbal Tea
farming. Yogi tea was packaged in 100% recycled paperboard
Owned by Thompson's Family Tea Ltd
and was shipped in cases made of 100% recycled cardboard. Yogi Tea printed all of its packaging with environmentally-friendly,
Thompson's Family Tea Ltd is owned by Punjana Ltd
vegetable-based inks.
Punjana Ltd also owns Thompson's Organic apple & mint [O]
However, no further information regarding an environmental
policy, the organisation's key environmental impacts and future reduction targets could be found. Yogi Tea therefore received
Worst ECRA rating for environmental reporting
Ethical Consumer's worst rating for environmental reporting.
In November 2013 a questionnaire was sent to Punjana Ltd
asking for its environmental report. Ethical Consumer received no
reply. A search was made of Punjana Ltd com, for the company's environmental report. No environmental
Supply Chain Management
report was found. Punjana Ltd received Ethical Consumer's
Worst ECRA rating for supply chain management
worst rating for environmental reporting due to the fact it had a
turnover of over £8 million and had no environmental report or
Yogi Tea's website, was searched
information available on its website. (ref: 79)
by ECRA for a supply chain management policy in November 2013. No information could be found. Yogi Tea therefore received Ethical Consumer's worst rating for its supply chain management. (ref: 80)
Arms & Military Supply
Salus Organic Teas
Own US contract security firm (November 2013)
See Salus-Haus GmbH & Co KG above
According to an article on viewed
by ECRA in November 2013, Akal Security was owned by Sikh Dharma International. According to Akal Security's website,
Taylors of Harrogate Teas
Akal Security was one of the largest
See Bettys & Taylors Group Ltd above
contract security companies in the United States and specialised in providing security for critical federal government facilities, state and local government agencies and military installations.
Tetley Redbush tea [S]
Akal's capabilities included the design, installation, and integration
See Teapigs Ltd above
of electronic security, surveillance and access control systems. (ref: 81)
Tetley tea
See Teapigs Ltd above
Company Ethos (+ve)
All products are organic (November 2013)
Yogi Tea's website, was viewed by
Thompson's Organic apple & mint
ECRA in November 2013. It stated that all 70 of the company's
herbs and spices were 100% organically grown. (ref: 80)
See Thompson's Family Tea Ltd above
Product sustainability (+ve)
Organic Product (+ve)
Tick Tock organic rooibos [O]
Organic product (2013)
See Tea Times Holding Ltd above
According to the company website viewed
by ECRA in November 2013, Yogi Teas were certified organic. (ref: 82)
Tick Tock rooibos
See Tea Times Holding Ltd above
Clipper organic herbal tea [O]
See Clipper Teas Ltd above
Twinings herb teas
See Jacksons of Piccadilly Limited above
Dragonfly Organic Rooibos [F,O]
See Tea Times Holding Ltd above
Dragonfly Rooibos Breakfast Tea
co.uk (5 November 2013) (1335225)
See Tea Times Holding Ltd above
Eleven O'Clock organic rooibos
3 - Koninklijke Wessanen nv (AKA Royal Wessanen) Corporate
See Tea Times Holding Ltd above
clipper-teas.com (5 November 2013) (1335195)
5 - Higher Living T
Heath & Heather teas
See Typhoo Tea Ltd above
7 - Hampstead Tea & Coffee Co Ltd Corporate Communications:
Higher Living Herbal Tea [O]
See Only Natural Products Ltd above
9 - Equal Exchange Trading Ltd Corporate Communications:
London Fruit & Herb
10 - Equal Exchange Trading Ltd Corporate Communications:
See Typhoo Tea Ltd above
11 - Essential Trading Co-operative Ltd Corporate
Communications:Questionnaire (19 November 2013)
Pukka Herbs teas [O,F]
12 - Essential Trading Co-operative Ltd Corporate
See Pukka Herbs above
August 2011) (560702)
Ridgways tea
13 - Essential Trading Co-operative Ltd Corporate
See Typhoo Tea Ltd above
(11 September 2006) (297461)
14 - Salus-Haus GmbH & Co KG Corporate Communications:
15 - Salus-Haus GmbH & Co KG Corporate Communications:
major food companies to prove ‘health benefits' (21 June 2
17 - Hampstead Tea & Coffee Co Ltd Corporate
September 2011) (562071)
Communications:Hampstead representative (12 November
48 - Humane Society of the United States:Tell Ben & Jerry's to
help animals (23 August 2006) (301321)
49 - ECRA shop survey:ECRA shop survey (25 November 2008)
19 - Apeejay Surrendra Group Corporate Communications:
50 - Rettet den Regenwald eV:The bloody products from the
house of Unilever (23 August 2011) (922979)
51 - Oxfam:Labour Rights in Unilever's Supply Chain: From
typhootea.com/ (23 October 2013) (1335075)
compliance to good practice. An Oxfam study of labour
21 - Jacksons of Piccadilly Limited Corporate Communications:
52 - SOMO Reports:Unilever - overview of controversial
business practices 2010 (May 2011) (564222)
22 - Associated British Foods Plc Corporate
53 - Allegations of sexual harassment and abuse in Unilever's
Communications:2013 CSR Report (11 November 2013)
Kericho plantation, Kenya:A case study of d:2 August 2012
23 - Oxfam International:Behind the Brands (September 2013)
October 2013) (1335164)
24 - EIRIS News Release:Corporate Ethics Overview
(September 2010) (1327420)
2013 members list (8 July 2013) (1332303)
56 - Unilever Corporate Communications:Annual Report 2012
July 2011) (558979)
57 - Actionaid:FTSE 100 tax haven tracker (October 2011)
co.uk (7 March 2011) (552411)
behind the trade in ‘novelty' reindeer meat (15 January
pukkaherbs.com (5 November 2013) (1335229)
28 - Associated British Foods Plc Corporate Communications:
Ethical Standards for Products (11 November 2013)
steenbergsorganic.net/ (5 November 2013) (1335232)
steenbergs.co.uk (11 November 2013) (1335350)
62 - Bettys & Taylors Group Ltd Corporate Communications:
August 2011) (561132)
Environmental Policy (11 November 2013) (1335421)
63 - Bettys & Taylors Group Ltd Corporate Communications:
1 November 2013)
StopFortnumAndMasonFoieGrasCruelty.com (7 September
64 - Bettys & Taylors Group Ltd Corporate Communications:
32 - Associated British Foods Plc Corporate
Bettys and Taylors Ethical Trading Policy (September 2011)
Communications:2013 Annual Report (11 November 2013)
33 - Clean Clothes Campaign press release:building collapse
April 2011) (554279)
(29 April 2013) (1330252)
66 - Tata Global Beverages Corporate Communications:
uk:Unemployed people ‘bullied' into unpaid work at Tesco,
Primark and other multinationals (12 August 2 (562689)
35 - Associated British Foods Plc Corporate Communications:
tatapetrodyne.in (15 November 2013) (1335721)
Policy on Genetically Modified (GM) Ingredients (11
68 - Financial Express (India):Will look into Tata Group's JVs
November 2013) (1335394)
with Singapore Airlines, AirAsia, if required: CCI (16
36 - Spinwatch:Independence of nutritional information? The
November 2013 (1335760)
British Nutrition Foundation (22 March 2010) (557049)
69 - Tata Motors Corporate Communications:68th Annual Report
eston Foundation
2012-2013 (2013) (1335715)
censured for links to political donations (1 April 2010)
70 - Ecologist, The (online):report - Whats in your cuppa (22
June 2011) (556339)
39 - Hoovers 2013:online commerce page (26 June 2013)
tatainternational.com (15 November 2013) (1335708)
73 - Who Profits?:Land Rover (25 June 2013) (1331738)
accountabilitycounsel.org:Tea Plantation Workers Call on
Tata and Tetley to Stop Human Rights Abuses (5 July 2013)
41 - Unilever Corporate Communications:Sustainable Living
Plan 2012 (2012) (1335299)
75 - Health & Safety Exec:International chemical firm
prosecuted over multiple incidents (10 April 2013)
Unilever Fined for Polluting California Air With Deodorant
Spray (12 February 2010) (539931)
43 - Ecologist, The (online):UK companies linked to devastating
Indian mine (19 June 2009) (553085)
77 - International Defence Directory:IDD (2011) (1331630)
July 2012) (1321527)
78 - forbes.com:India's Dirty War (10 May 2010) (543979)
45 - PETA - Companies that test on animals:CompaniesDoTest.
pdf (22 November 2007) (517163)
(5 November 2013) (1335240)
46 - BUAV :BUAV condemns cruel animal experiments by
yogiproducts.com (27 November 2013) (1336116)
81 - Sikh Dharma International Corporate Communications:
Ownership ref (October 2012) (1336104)
eu (18 November 2013) (1335809)
Source: http://cftn.ca/sites/default/files/AcademicLiterature/ethicalconsumer_tea_jan2014.pdf
Healthcare European Pharmaceuticals Novartis It's an uphill climb to the bottom from Equal Weight Earnings and execution headaches: With the sector at a 30% premium to the EU market (1yr fwd PE) earnings and execution uncertainties are not en vogue, which is why we now rate Novartis a relative UW (was EW). The company's top-line growth is >50% dependent on two launch products (Entresto in heart failure and Cosentyx in
THE VENEER How Indonesia's Last Rainforests are being Felled for Flooring exclusion zone, white area to be kept clear DO NOT PRINT BOX exclusion zone, white area to be kept clear DO NOT PRINT BOX Theft of Indonesia's A Fashion for Flooring Behind the Brand 1. Armstrong/Bruce Executive Summary